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    1. Currently, the email unsubscribe page does not contain a heading or any page landmarks, or any way to add those.
    2. There is also insufficient colour contrast on the buttons on the page. There seems to be no way for us to address these ourselves. This means that the service fails the latest WCAG requirements for screenreaders for issue 1 and for users with vision issues. for issue 2 - essential for sites in the public service sites.
    1 vote

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  1. Incorporar en el Plan Anual Básico 15 000 la opción Estadísticas -> Enlaces pasaba a estar deshabilitada

    Statistics -> Links
    Incorporate in the Basic Annual Plan 15 000 the option Statistics -> Links was disabled.

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  2. Bonjour,
    Je constate avec surprise la nouvelle facture qui a encore une fois augmenté cette année, alors que je n'avais même pas été prévenu. Cela est irrespectueux pour vos clients. Je vous paye tous les ans en bon et dû forme, merci de me rembourser la différence avec la facture de l'année dernière. Cordialement, Benjamin CLEMENT

    Increase of the bill
    Hello,
    I am surprised to see the new bill that has increased again this year, even though I was not notified. This is disrespectful for your customers. I pay you every year in due form, please reimburse me the difference…

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  3. Hi, this is such a pity that we can't export all contacts with their respective contact properties directly from the "All Contacts" list. Or is it because of privacy reason? Is it on your roadmap to add this functionality?

    8 votes

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  4. AB testing transactional emails
    It would be important to be able to AB test not just campaigns, but transactional emails as well. This would also require detailed open and click rate statistics for each transactional email type.

    6 votes

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    2 comments  ·  Analytics  ·  Admin →
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  5. Hi, Could you improve email tracking dashboard ? It's really hard to find if a diven email has really been sent, delivered, open. If you could add earch per sender, per contact, per subject etc. Also when I select a period in "statistics", it always resets to a random date in July. Thanks in advance !

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  6. We'd like to have scroll map and time statistics features in order to be able to make more reliable reports.

    1 vote

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    0 comments  ·  stats  ·  Admin →
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  7. I wanted to report a bug.
    See attached screenshot.
    On the chart all emails in a given hour are marked with correct statuses, while all emails on the list below are marked only as a queued.
    It's misleading. It actually leads to a type of feelling that as I user I don't know if the email was finally sent or not.

    1 vote

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    0 comments  ·  stats  ·  Admin →
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  8. Make MailJet accessible

    The current MailJet website is not usable by blind clients using screen reading software (such as JAWS, NVDA, or Apple VoiceOver) to navigate and interact with websites. My suggestion is that MailJet developers enhance this website to adhere to WCAG guidelines, a global accessibility standard for web development. Companies that do not provide accessible UIs risk legal action under the ADA (Netflix was one recent example). I’m a blind fiction writer, and without this enhancement, MailJet is completely unusable. You have already lost me as a customer. Don’t lose more. Fix this issue soon.

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  9. ihr blockt emails aber berechnet diese????

    poor sending performance
    you block emails but charge this????

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  10. Ich würde gerne eine E-Mail erhalten, sobald sich ein Kontakt abmeldet hat. So könnten wir diese E-Mail Adresse aus unserer Branchensoftware deaktivieren.

    E-mail as soon as a contact unsubscribes
    I would like to receive an email as soon as a contact has unsubscribed. This would allow us to deactivate this email address from our industry software.

    1 vote

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  11. Please fix the captcha and that I get logged out every time. Please imagine you'd getting logged out of your iCloud account or Whatsapp everyday. Just because you're building for B2B doesn't mean you don't need to care about your users. I will definitely move to another mailing tool soon and won't recommend Mailjet to anyone.

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  12. You can import via ZIP only with HTML currently, I would like this same feature when using MJML.

    1 vote

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  13. Bonjour, lorsque je créée mon modèle en francais, et que je le prévisualise, mailjet traduit automatiquement certains termes en anglais, exemples : le mot "graves" écrit lorsque j'édite mon modèle, se transforme en "tombe" lors de ma prévisualisation
    Comment remédier à cela ?

    When I create my template in French and preview it, mailjet automatically translates certain terms into English. For example, the word "graves" written when I edit my template is transformed into "tombe" when I preview it
    How can I fix this?

    1 vote

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  14. Outgoing email should be deliverable over IPv4 and IPv6.

    3 votes

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  15. 3 votes

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    1 comment  ·  Security  ·  Admin →
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  16. I asked through a support ticket, and confirmed it's not possible to edit the appearance of the widget error or success messages that a visitor sees. I am able to edit the text, but can't change a font size or color to make the style match the rest of my site. I tried to put inline HTML into the confirmation message, and it did not render as HTML, but showed the HTML tag in the confirmation message. This is an important feature for us, as the confirmation message is quite ugly.

    11 votes

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  17. Automatic reply's from the e-mail responders sent straight to the reply-to address. For example, it would be great to get all the "out of office" messages sent directly to the reply-to address, so the sender gets to see all the out of office / sick leave / etc messages.

    5 votes

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    2 comments  ·  Campaigns  ·  Admin →
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  18. Please provide an option to use shorter API credentials. The mailjet-generated 32 character user and passwords will often not work with older devices that limit the length of the acceptable userids and passwords.

    6 votes

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    1 comment  ·  Email API  ·  Admin →
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  19. We've noticed that reports of spam are counted at the time of the report, not the time the email was sent. So if a recipient received multiple emails over the course of a month and then decided later to mark them all as spam, we see an immediate spike in the spam counts. This means that a single recipient could cause our account to be throttled. We'd like to see the time the original email was sent factored into the spam reporting so that our account is not limited based on an action that we have no way of fixing.

    4 votes

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