The login page for the user who has SSO enabled should be different from the user using credentials. The interface should only ask the SSO user to enter their email and then lead them to the SSO page if the email has SSO enabled. We onboard every user before providing access, but we cannot trust that ALL end-users will understand what SSO is + the SSO button does not look noticeable enough. If it cannot be done this way, having an SSO login button that is more visible or outstanding will also be helpful.
The login page for the user who has SSO enabled should be different from the user using credentials. The interface should only ask the SSO user to enter their email and then lead them to the SSO page if the email has SSO enabled. We onboard every user before providing access, but we cannot trust that ALL end-users will understand what SSO is + the SSO button does not look noticeable enough. If it cannot be done this way, having an SSO login button that is more visible or outstanding will also be helpful.