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  1. Currently, it's only possible to export an email template from a main account to one sub-account at a time, which can be time-consuming if we have many sub-accounts. It would be beneficial to add a feature that allows exporting a template from a main account to multiple sub-accounts simultaneously.

    3 votes

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  2. It would be useful to have more flexibility with segmenting, or using segments in campaigns. For example, you can only choose the positive, not the negative, e.g. filter by "all who subscribed in the last month", but you can't choose neither in-segment, nor in-campaign, to "not" send to those people, or segment those who did "not" subscribe within the last month, therefore it's very difficult to send to the other group if you want to, without creating a brand new list. SO either a "not" drop down and adjustment to the descriptions when creating the segments, or a campaign option…

    6 votes

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  3. Currenty there is no different user registration process for SSO users, we have to invite, user has to click on activation link and set a password, although for SSO Login the password is never needed.
    I recommend to change the SSO User process. We should be able to invite as "SSO User", it is OK if the user has still to activate their user, but without the need to set a password.

    10 votes

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  4. I seem to only have a view of support tickets I have logged myself, although I am logged in as the Primary account. I would like an option to view/update tickets logged by other subaccount users.

    5 votes

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  5. DKIM Key Size Specification: The ability to specify the key size (1024, 2048, or 4096 bits) for the DKIM value of a sender domain via the API https://dev.mailjet.com/email/guides/senders-and-domains/#spf-and-dkim-validation

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  6. 3 votes

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  7. Hallo,

    ich hätte einen Feature-Wunsch: Können Sie auf der Statistik-Seite einen EMail-Filter ergänzen?

    Die Filterung nach Datum oder EMail-Status ist für uns nicht so relevant. Wir müssen von Zeit zu Zeit gucken welche Mails an einen bestimmten User verschickt wurde. Wir nutzen Ihr System nicht für einen Newsletter-Versand, sondern für den Versand von Status-Mails an unsere User aus unserer TeamDrive-Software heraus. Hier bekommt der User unterschiedliche Mail-Templates zugeschickt. Ich kann jetzt nur den Tag eingrenzen und muss mich dann durch die zahlreichen Seiten klicken, um auf den Seiten dann jeweils nach der Email-Adresse zu suchen. Es wäre so viel einfacher,…

    4 votes

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    0 comments  ·  stats  ·  Admin →
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  8. Ajouter la possibilité de mettre du texte en indice ou exposant

    ENGLISH
    Subscripts and superscripts
    Add the ability to subscript or superscript text

    4 votes

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  9. Serait-il possible de conditionner la modification d'une clé secrète d'API à l'entrée préalable du mot de passe du compte de Mailjet ? Un hacheur ce week-end a tenté de se servir de la clé d'API d'un sous-compte en changeant sa clé d'API, après qu'on avait fait des modifications du compte principal comme suite à son piratage. S'il avait fallu entrer le nouveau mot de passe du compte Mailjet, j'imagine que le pirate n'aurait pas pu récidiver.

    ENGLISH
    API key protection
    Would it be possible to make the modification of a secret API key conditional on the prior entry of the…

    5 votes

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    0 comments  ·  Security  ·  Admin →
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  10. It takes tooooo long to tick off all the right images. Many times I will have to do 4-5 rounds of images. No good!! 2FA should be more than enough.

    13 votes

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  11. Three Requests:
    1. Include Menu Bar on Template Page
    2. Exclude Robot sign-in for Enrolled Clients.
    3. Create Auto Exclude Feature for: Blocked/Unsubscribed, Hard Bounced.

    4 votes

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    0 comments  ·  Automation  ·  Admin →
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  12. The campaign builder's layout has been updated, moving some of the options around (for example, the contact list selection is now the second step, whereas before it was the last step on the page).

    3 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  13. Regarding the issue where a contact unsubscribes from one of our lists but will still recieve emails from us if said contact is on other lists.

    Mailjet's answer to this is that if a contact wants to unsubscribe from several lists, which should be ca always? I need to remove the contact. But if I import my contact list again with this contact, there's no recollection of former unsubscription.

    We're seeing an increased unsub rate due to this and contacts have been reaching out to us wondering why we're still emailing them. With the new inbox requirements from Gmail and…

    4 votes

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  14. Make a membernumber the unique identifikation in stead of mailadress so we can make sure that we don't send to old mailadresses of our members. Sometimes we have uploade more mailadresses on the same member, if the membernumber was the unique identifikation we could make sure it did not happen.

    4 votes

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  15. When we have a popup form, by default it is hidden and only a button is shown. When you click on that button, then the popup form is displayed.

    However, the mouse pointer always has the shape of an arrow when hovering the button.

    We believe that if the pointer would take the shape of a hand pointer when hovering over the button, more people would click on the button. Now it looks like the button is simply a caption.

    This would be as simple as adding the CSS "cursor:pointer;" in the HTML generated by Form Builder.

    Greetings.

    4 votes

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  16. Lorsqu'on gère plusieurs sous-comptes (avec re-facturation derrière, dans notre cas nous sommes une agence web), il serait intéressant de pouvoir acheter un pack d'emails supplémentaires à assigner à un sous-compte en particulier. Car si le sous-compte dépasse le quota des emails, ce sont TOUS les sous-comptes qui sont impactés et qui génère une sur-facturation des emails dépassant le quota mensuel (abonnement annuel).

    ENGLISH
    Temporary addition of email quota to a sub-account
    When managing several sub-accounts (with re-invoicing behind, in our case we're a web agency), it would be interesting to be able to purchase a pack of additional emails to…

    2 votes

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  17. Allow clients to access Support. We created a ticket, received a response not related to the ticket and advice our query would be forwarded to App Support Team, then a few days later get another email from Mailjet asking us to follow up on the response whereas response said that App Support Team would get in touch with us. Seems one part of the business doesn't talk to another and no way to contact Mailjet to clarify this

    2 votes

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  18. bonjour,

    Il serait bien d'ajouter une ligne pour directement indiquer l'adresse mail recherché, cela serait plus rapide pour accéder à l'information voulu.

    Merci et bonne journée.

    ENGLISH

    add an element
    hello,

    It would be nice to add a line to directly indicate the email address you are looking for, it would be faster to access the information you need.

    Thank you and have a nice day.

    4 votes

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    0 comments  ·  stats  ·  Admin →
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  19. 1) The Feedback button on the bottom left of "Design email" is not working.
    2) Still in "Design email", in Setting > Language, if I select another language the "unsubscribe" message at the bottom is still in English, even after sending a test email.

    1 vote

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  20. We would like the able to disable the Unauthenticated Sender Domain(s) banner that appears in the UI. The domains that are needed have already been authenticated and it's confusing for the Shared Access users to continually see the banner pop up in their subaccounts.

    1 vote

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