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  1. When a user clicks on the link to validate his email he gets a success message. However if he clicks the link after that he gets Validation Error. This is confusing the user. The message should be better phrased and not labeled as error. For example - "You've already been subscribed" or "Your email has already been validated", or something like that

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  2. Right now, we’re unable to create segments by splitting a list into smaller groups based on list size or percentage. Lists can currently be segmented by contact fields, but percentage-based segmentation does not appear to be available.

    Ideally, Mailjet would support segmentation logic such as:

    Split a list by percentage
    Randomly include X% of contacts
    Assign contacts to split groups, such as A/B/C/etc.
    Automatically create complementary split segments, such as 50% / 50% or 10% / 90%
    Once created, the split should be reusable and deterministic, so contacts do not move between groups unexpectedly after the segment is saved.

    This…

    1 vote

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  3. I wanted to let you know about a bug when trying to add a new credit card. I was able to solve this myself but I want you to let your IT peeps know. Whn I click Add a credit card and then the Chrome Browser populates the credit card fields automatically using it's wallet the add button stays greyed out since I have not manually filled in each field. I am on Linux Ubuntu Chrome.

    1 vote

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  4. Hi Mailjet team,

    Please consider adding the option to export campaign reports, such as opens and clicks, with contact properties included in the same CSV file.

    Currently, this requires exporting campaign data and contact lists separately, then matching them manually. This is time-consuming and makes campaign analysis harder, especially for segmented campaigns.

    Thank you.

    1 vote

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  5. It would be helpful to have a feature that allows overriding callback URLs per transaction request. Currently, callback URLs can only be configured at the platform level.

    The idea would be updating the email api request to support override and sets multiple callbacks by allowing a new payload array containing objects with eventType and callbackUrl properties, where each event type can specify its corresponding callback URL to be invoked.

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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  6. The API currently responds for certain errors with a generic code, such as "400". Making it difficult to identify the errors programmatically without also reviewing the specific error details.

    We request to have unique error codes for specific issues in order to help make the code itself more clear. For example, instead of various errors just being a "400" code, they may use a different 4xx error that is not already in use. Making it easier to identify specific errors with just the error code itself.

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  7. 1 vote

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    0 comments  ·  Email API  ·  Admin →
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  8. When i go to contact lists, enter a search to find lists it works great, but if i click on a list and go back then i have to enter search information again.
    Similarly, if is choose to view 50 items, the find the list i am looking for an click to go back i have to recheck the '50' items.
    This adds a LOT of searching, selecting to a simple task that is completely unnecessary. I have my own saas platform and storing current state for each page with regards to search and filtering has improved my users experience…

    4 votes

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  9. In order to avoid recipients receiving the same campaign multiple times, it would be incredibly useful to be able to create segments for marketing campaigns with the filter: contact is in any of these lists and then select multiple lists.

    currently this is only available for automation, but as there is no filter/segment to exclude contacts who received a specific campaign this would be extremely helpful

    5 votes

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  10. Hola Mailjet team,

    We currently use Mailjet to manage and send our email campaigns. Our subscribers can join our contact list through two main sources:

    A) API -› When making a reservation on our website (Covermanager), by checking the commercial communications consent box.

    B) By filling out a direct subscription form (popup) on our website.

    At the moment, Mailjet does not provide a way to distinguish the origin of a subscriber. Having an origin breakdown would be extremely valuable to us, as it would allow us to better understand which channels are most effective for acquiring subscribers.

    We would love…

    1 vote

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  11. Une heatmap avec les zones chaudes (zones sur lesquelles le regard s'arrête, les zones cliquées) permettrait d'avoir sur une carte graphique le comportement des lecteurs et ainsi d'améliorer l'UX des emailings.

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  12. Rather than adding a date in a particular format, the user expects when filling a form to set the date via a calendar. Can I request a calendar date picker is added for the user of the form to pick a date.

    1 vote

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  13. Rather than leading the user towards an option, a Please Select rather than defaulting to show the first defined option in the drop down list would be much better practice.

    1 vote

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  14. Nous aimerions pouvoir utiliser un séparateur vertical (équivalent à celui actuel horizontal, qui est personnalisable) entre différentes colonnes.
    Merci de votre attention

    ENGLISH

    column separator
    We would like to be able to use a vertical separator (equivalent to the current horizontal one, which is customizable) between different columns.
    Thank you for your attention.

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  15. At present there is no native functionality to assign specific domains to designated IPs.

    Please implement the ability to assign domains to IPs. By linking domains to specific IP's, we can ensure that domain-specific traffic is routed through the appropriate IPs, improving both performance and compliance.

    1 vote

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  16. Ich bin in unserem Team federführend für das E-Mail Marketing zuständig.
    Wenn ich A/B-Tests durchführe, erhält jedoch die Person die Benachrichtigungsmails, die den Mailjet-Account für uns eröffnet hat.
    Es wäre toll, wenn man das in den Einstellungen ändern kann.

    ENGLISH

    More settings for email notifications
    I am responsible for email marketing in our team.
    However, when I perform A/B tests, the person who opened the Mailjet account for us receives the notification emails.
    It would be great if this could be changed in the settings.

    1 vote

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  17. Il n'est pas possible de visualiser les emails envoyés dans l'historique des emails d'un contact.

    Si le sujet de l'email est spécifique, il est possible de le retrouver dans les contenus mais s'il s'agit d'un email générique/ transactionnel, alors il est impossible d'accéder à un aperçu.

    L'équipe en relation avec nos clients aurait besoin de prendre connaissance des communications qu'ils reçoivent et dont ces derniers font référence dans leur échange avec notre service pour être sur le même niveau d'information et les aider au mieux. Or, aujourd'hui, il n'est pas possible de visualiser les emails.

    ENGLISH

    Visibility of sent emails…

    2 votes

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  18. When an email is automatically forwarded by an inbox rule this results in a soft bounce event because of an authentication failure.

    ARC, or Authenticated Received Chain, is an email authentication protocol that addresses the limitations of SPF, DKIM, and DMARC when emails are forwarded or pass through intermediaries such as mailing lists or forwarding services.

    At present, Mailjet does not support ARC signing. The platform fully supports SPF, DKIM, and DMARC authentication, which cover the vast majority of delivery scenarios. However, ARC is a newer protocol, primarily designed to preserve authentication results when messages are forwarded or relayed through…

    1 vote

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  19. Currently when you do a contact search it runs the search in a background request, or if you change the filters to show only bouncing contacts etc.

    It would be a good improvement if the URL updated with query strings to represent the search, this would enable direct linking to search results, most other platforms offer this feature so would be good for alignment.

    Thanks

    1 vote

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  20. It would be great to be able to track reasons why someone is unsubscribing from a mailing list. There are workarounds for us to do it, but imo it should be an integral part for a mailing tool.

    2 votes

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