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  1. Top level Account/Sub-Account page showing high level statistics for each sub account. Have the same data range selector capability to show today, 7 days, etc. but show the graphs and totals for each on the same page along with an aggregate section of the entire account. This is more inline with an executive dashboard, having to go through menus to see each sub-account individually and manually calculate aggregate numbers is time consuming and ridiculous.

    1 vote

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  2. Hi,
    Mailjet allows you to upload extra fields in records, but does not allow you to download this information. We need other fields such as donor number to be able to more easily identify the record on our database for updating. Please add an option to allow this.

    1 vote

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  3. As suggested by Svilen in #2142368 I'd like to suggest an improvement for your product team: As a customer administrator, I would like to gain more insights to the send eMails (campaign and transactional eMails via API and SMTP), so that I can better investigate in case of wrongly send messages. One thing I would like to see is the send messages over time per FROM address.

    Currently I could only use API to get data and analysis by my own. Assuming that I'm not the only customer with the statistic demand, it would wasted time if every customer would…

    1 vote

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  4. Any clicks and open events are registered in statistics, even if they were performed by bots or security systems. Currently you don't offer an option to differentiate those clicks/opens. So basically, the campaign metrics are nearly worthless without this knowledge, as we truly do not know who really opened and clicked. We have been doing follow ups the clicks and getting people telling us that they never opened and clicked on the email. Very frustrating. I highly recommend you fix this or I will need to move to another provider who does.

    3 votes

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  5. Statistiques/Graphiques : pouvoir basculer entre mode Quantité versus Taux. Conserver les graphiques en mode quantités d'évènements (nombres de sent, delivered, opens, etc...) mais pouvoir basculer le même graphique graphique en mode "taux" (taux d'ouverture, taux de plaintes, etc...).

    Statistics/Charts: be able to switch between Quantity versus Rate mode. Keep the graphs in event quantity mode (number of sent, delivered, opens, etc...) but be able to switch the same graphic graph to "rate" mode (opening rate, complaint rate, etc...) .

    1 vote

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  6. AB testing transactional emails
    It would be important to be able to AB test not just campaigns, but transactional emails as well. This would also require detailed open and click rate statistics for each transactional email type.

    1 vote

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  7. It would be great if there was an easy way to see the total number of new subscribers and unsubscribes by month or specific set date.

    Each month we do a marketing report to see how many new contacts we have generated but in Mailjet report it isn't easy to see this.

    1 vote

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    Merged  ·  0 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Me gustaria que se generara una
    funcionalidad que permita diferenciar entre los dos tipos de clic , donde también se pueda registrar eventos de apertura en casos donde el proveedor de correos electrónicos del destinatario no pueda visualizar imágenes.
    Gracias

    ===English===
    I would like to generate a
    functionality that allows to differentiate between the two types of clicks, where you can also register opening events in cases where the recipient's email provider can not display images.
    Thanks

    1 vote

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  9. Bonjour,
    Nous avons besoin de trier les mails envoyés par adresse d'envoi pour pouvoir savoir combien de mail a envoyé chaque adresse, ainsi que par adresse le taux d'ouverture ou de clic. Des graphiques (camembert) pour illustrer le % d'envoi par chaque adresse serait un réel plus.
    Bonne journée,

    ===English===
    Hello,
    We need to sort the sent emails by sending address to be able to know how many emails have been sent by each address, as well as by address the open or click rate. Graphs (pie charts) to illustrate the % of sending by each address would be a…

    1 vote

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  10. We have 4 different databases, we would like the ability to see how many new subscribers for each list I have got per month more easily

    1 vote

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  11. Had a problem with statistics with multiple cases of 10+ individuals from the same company clicking on all of the links. In some cases 10+ links, which is obviously not accurate analytics, and i have no idea who is actually reacting to campaigns.

    It was explained in writing by support as
    "I spoke to someone about this and apparently some security software will automatically open the links in a message to check for viruses. It seems like this is what's causing those click events. I hadn't run into that before so it doesn't seem to be common. This shouldn't cause…

    2 votes

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  12. Extraction de données plus spécifiqueMadame, Monsieur,
    Nous souhaiterions pouvoir disposer d'une nouvelle fonctionnalité nous permettant d'extraire la liste des désabonnés pour toutes nos campagnes à un instant T.
    Par rapport à l'extraction actuellement réalisable nous souhaiterions que les données suivantes soient directement disponibles dans l'Excel :
    - Email de la personne désabonnée
    - Campagne dont est issue le désabonnement (nom de la campagne ou date de la campagne)
    - Date du désabonnement
    Merci d'avance pour votre retour sur cette prestation.
    Bien à vous,

    ===English===
    Dear Sir/Madam,
    We would like to have a new functionality allowing us to extract the list…

    1 vote

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  13. It would be a great advantage to be able to sort your campaigns by all values such as opens, clicks and emails, so that the campaign with the most clicks appears at the top and the one with the second highest etc.

    Best regards

    Marc

    5 votes

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  14. Hello MailJet,

    Following up on my previous inquiry, I’d like to send you some other potential points of improvement for your service.

    MailJet has created a ‘Compare-campaigns’ environment. This environment would be helpful to include an option to select more than 10 campaigns for comparison. In my opinion, having an option to select at least 31 campaigns at a time would be beneficial to users of your service. In this manner we would be able to understand how well our campaigns of at least one month have been performing in correlation to one another.

    Because we’re only able to select…

    1 vote

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  15. Hello MailJet,

    As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.

    For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.

    As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent…

    1 vote

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  16. Hello MailJet,

    Currently we are trying to compare the results of our campaigns through your dashboard. It seems like there is some crucial data missing to be able to make a proper comparison between our best and worst performing campaigns.

    In our case, our design-team is curious to find out how well their 'Preview texts' are performing in comparison to the open-rates. Unfortunately, we're only able to find the 'Subject text' in the campaign reports.

    Is there a way to extract the ‘Preview text’ from the reports? And if not, could you explain why this option has been left out…

    1 vote

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  17. Hello Mailjet,

    Our company has been using your software for a fair amount of time. Currently I am trying to compare our campaign data and I am running into some problems.

    In the following article the author has provided some information:
    https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor
    Mailjet’s Email Editor
    author: N.Makarov
    2 months ago Updated

    The article clearly states:
    "1) Title: Give a title to your campaign to identify it in your reports. This is an internal name that only you will see."

    To give you a perspective on our current situation: We send out every campaign in threefold. One in the English language,…

    1 vote

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  18. Add search by email address.

    3 votes

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  19. Mailjet is good but a little suggestion from me that please add reply rate in the stats. So we can know the data that how many replies we've got from the email campaigns.

    1 vote

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  20. Problèmes de statistiques incohérentes
    Vos statistiques dont bizarres. 12 mails ouvert et 54 mails cliqués ... il y a des anomalies dans vos retours d'informations

    ===English===
    Inconsistent statistics problems
    Your statistics are weird. 12 emails opened and 54 emails clicked ... there are anomalies in your feedback

    1 vote

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