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  1. It would be really nice to be able to sort Contacts by their sign up date field, in reverse chronological order, within the dashboard. That way we can see all the new sign ups without having to export the entire list and sort in Excel.

    1 vote

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  2. Hallo Zusammen,
    es wäre schön, wenn in der Mailstatistik ebenfalls nach Uhrzeit (von, bis) gefiltert werden könnte.

    ENGLISH
    Mail statistics filter on time (from, to)
    Hello All,
    it would be nice if the mail statistics could also be filtered by time (from, to).

    1 vote

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  3. Hola, sería bueno que en los resultados se mostrara toda la información del contacto, como el nombre, telefono y demás datos que uno decide importar.

    Results with more information
    Hello, it would be nice if the results would show all the contact information, such as name, phone and other data that one decides to import.

    1 vote

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  4. Hi,
    It would be very helpful to have a file report of all actions performed by all contacts on all campaigns. format like
    contact email; campaign title; action (delivered/ open/ clicked...); date and time

    We can have this info in the UI through the Contact menu, then selecting a contact, then selecting a campaign, which leads to the attached UI. But there is not possibility to get a full extract of the data, which is in the mailjet database however

    Such a data extraction could help to see how many times, how many users have clicked on a given email,…

    1 vote

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  5. Nous avons régulièrement des campagnes pour lesquels le taux de clics dépasse les 100%, généralement associées à un nombre d'import de clics à 00:00'00" ou sans information horaire.

    Il nous a été indiqué que cela correspondait à des campagnes de vérifications gmail et/ou à des outils anti-spam et/ou à des clics faits automatiquement par des robots.

    Nous pouvons l'entendre et nous savons que les autres routeurs d'emails rencontrent des problèmes similaires, mais les statistiques sont alors inexploitables au niveau du BO mailjet et cela fait de nombreux mois que nous l'avons signalé.

    Avez-vous pu avancer sur le sujet, pour tracer…

    3 votes

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  6. Incorporar en el Plan Anual Básico 15 000 la opción Estadísticas -> Enlaces pasaba a estar deshabilitada

    Statistics -> Links
    Incorporate in the Basic Annual Plan 15 000 the option Statistics -> Links was disabled.

    1 vote

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  7. Hi, Could you improve email tracking dashboard ? It's really hard to find if a diven email has really been sent, delivered, open. If you could add earch per sender, per contact, per subject etc. Also when I select a period in "statistics", it always resets to a random date in July. Thanks in advance !

    1 vote

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  8. AB testing transactional emails
    It would be important to be able to AB test not just campaigns, but transactional emails as well. This would also require detailed open and click rate statistics for each transactional email type.

    3 votes

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  9. 1 vote

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  10. Hi,
    Mailjet allows you to upload extra fields in records, but does not allow you to download this information. We need other fields such as donor number to be able to more easily identify the record on our database for updating. Please add an option to allow this.

    2 votes

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  11. As suggested by Svilen in #2142368 I'd like to suggest an improvement for your product team: As a customer administrator, I would like to gain more insights to the send eMails (campaign and transactional eMails via API and SMTP), so that I can better investigate in case of wrongly send messages. One thing I would like to see is the send messages over time per FROM address.

    Currently I could only use API to get data and analysis by my own. Assuming that I'm not the only customer with the statistic demand, it would wasted time if every customer would…

    2 votes

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  12. Any clicks and open events are registered in statistics, even if they were performed by bots or security systems. Currently you don't offer an option to differentiate those clicks/opens. So basically, the campaign metrics are nearly worthless without this knowledge, as we truly do not know who really opened and clicked. We have been doing follow ups the clicks and getting people telling us that they never opened and clicked on the email. Very frustrating. I highly recommend you fix this or I will need to move to another provider who does.

    6 votes

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  13. De manière générale nos gestionnaires disposent d'une version d'excel ne permettant pas de choisir le séparateur et proposant par défaut le point-virgule. Ce n'est habituellement pas un problème car l'import au niveau du BO accepte aussi les fichiers de ce type la plupart du temps.

    Le problème est présent lorsqu'il a un fichier avec séparateur point-virgule et qu'il y a une virgule dans l'une cellules. Le fichier est alors rejeté sans la moindre explication du problème. On peut parfois passer beaucoup de temps à tâtonner pour trouver ce qui cloche avec le fichier qu'on souhaite importer

    Nous souhaitons :
    -…

    1 vote

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  14. Top level Account/Sub-Account page showing high level statistics for each sub account. Have the same data range selector capability to show today, 7 days, etc. but show the graphs and totals for each on the same page along with an aggregate section of the entire account. This is more inline with an executive dashboard, having to go through menus to see each sub-account individually and manually calculate aggregate numbers is time consuming and ridiculous.

    1 vote

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  15. Me gustaria que se generara una
    funcionalidad que permita diferenciar entre los dos tipos de clic , donde también se pueda registrar eventos de apertura en casos donde el proveedor de correos electrónicos del destinatario no pueda visualizar imágenes.
    Gracias

    ===English===
    I would like to generate a
    functionality that allows to differentiate between the two types of clicks, where you can also register opening events in cases where the recipient's email provider can not display images.
    Thanks

    2 votes

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  16. Bonjour,
    Nous avons besoin de trier les mails envoyés par adresse d'envoi pour pouvoir savoir combien de mail a envoyé chaque adresse, ainsi que par adresse le taux d'ouverture ou de clic. Des graphiques (camembert) pour illustrer le % d'envoi par chaque adresse serait un réel plus.
    Bonne journée,

    ===English===
    Hello,
    We need to sort the sent emails by sending address to be able to know how many emails have been sent by each address, as well as by address the open or click rate. Graphs (pie charts) to illustrate the % of sending by each address would be a…

    2 votes

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  17. Statistiques/Graphiques : pouvoir basculer entre mode Quantité versus Taux. Conserver les graphiques en mode quantités d'évènements (nombres de sent, delivered, opens, etc...) mais pouvoir basculer le même graphique graphique en mode "taux" (taux d'ouverture, taux de plaintes, etc...).

    Statistics/Charts: be able to switch between Quantity versus Rate mode. Keep the graphs in event quantity mode (number of sent, delivered, opens, etc...) but be able to switch the same graphic graph to "rate" mode (opening rate, complaint rate, etc...) .

    1 vote

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  18. Had a problem with statistics with multiple cases of 10+ individuals from the same company clicking on all of the links. In some cases 10+ links, which is obviously not accurate analytics, and i have no idea who is actually reacting to campaigns.

    It was explained in writing by support as
    "I spoke to someone about this and apparently some security software will automatically open the links in a message to check for viruses. It seems like this is what's causing those click events. I hadn't run into that before so it doesn't seem to be common. This shouldn't cause…

    4 votes

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  19. We have 4 different databases, we would like the ability to see how many new subscribers for each list I have got per month more easily

    1 vote

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  20. Hello MailJet,

    As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.

    For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.

    As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent…

    2 votes

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