844 results found

1. Work with FluentSMTP plugin for Wordpress

   Work with the FluentSMTP WordPress Mail SMTP plugin (over 600,000 active installations, https://wordpress.org/plugins/fluent-smtp/) to have a Mailjet Email Service Connection available within FluentSMTP, so that customers can easily & officially set up and use Mailjet with FluentSMTP.

   Many of your competitors (like Mailgun, SendGrid, Brevo, SMTP2GO) have already done so

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Integrations  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Extra low usage plan without daily sending limits

   I'm a long term free user of mailjet, and i very like mailjet

   Currently using the free plan is PLENTY for me month wise - max 6000 a month. Though there are 3 or 4 days a month i'd like to send more than 200 mails a day.

   Can there be a solution for this? Perhaps adding a 5€/month plan with everything same as free plan but unlimited daily mails or increased daily mails (500 or something)

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Deliverability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. 500 error no helpful

   Feedback: your 500 error, check back later is unacceptable. I do not know how to troubleshoot, and you are unavailable. Impossible to navigate this impasse

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Email API  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. 1 campagne pour plusieurs listes

   pourquoi ne peut on pas envoyer une campagne a plusieurs listes vous etes le seul a ne pas le faire pourquoi ????? je perds un temps fou a envoyer la meme chose à 16 listes différentes du coup mes sttas sont fausses

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Export contacts from lists with all properties API.

   I am trying to find a way in the API to export contact lists with all properties to csv files, but this does not seem possible with the public API (without making thousands to tens of thousands of calls). Could this API endpoint be created?

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Rechnung per Email

   Ich hätte gerne meine Rechnung an eine Rechnungsemailadresse geschickt bekommen und möchte nicht jedes Monat danach suchen müssen ....

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Enforce MFA / Phishing-Resistant Authentication for Mailjet Accounts and Sub-Users

   Mailjet currently has no mechanism for account admins to enforce multi-factor authentication (MFA) across all users and sub-users in their organization. In 2026, this is a critical security gap for any mission-critical email service provider.

   Current Behavior

   MFA is optional and user-controlled – it cannot be mandated by the account admin.
   Users who create a free Mailjet account first and are subsequently added as a sub-user to an organization inherit their personal account's authentication posture. The organization admin has zero control over their MFA status.
   There is no support for phishing-resistant authentication methods (e.g., passkeys / FIDO2).

   Problem Statement

   Email delivery infrastructure is high-impact by design. A single compromised Mailjet account can be weaponized to send fraudulent emails to tens of thousands of recipients within minutes. The downstream consequences include:

   Mass phishing or malware distribution
   Severe reputational damage and domain blacklisting
   Regulatory exposure (GDPR, etc.) for data controllers using the platform
   Loss of customer trust that can be permanent

   For any organization operating at scale or under compliance obligations, the inability to enforce authentication standards across all users is a vendor disqualifier in 2026. Post-2022, NIST SP 800-63B and industry best practice treat admin-enforceable MFA as a baseline, not a premium feature.

   The free-account-first onboarding path compounds the issue: it effectively delegates security policy to individual end users, which is architecturally unsound.

   Requested Features

   1. Admin-Enforced MFA Policy

   Allow account admins to require MFA for all sub-users before they can access any sending functionality.
   Block login and API key generation for non-compliant users until MFA is enrolled.
   Provide a compliance dashboard showing MFA status per user.

   1. Passkey / FIDO2 Support (Phishing-Resistant)

   Implement WebAuthn/FIDO2 as a primary authentication option.
   Passkeys eliminate credential phishing entirely – the gold standard for accounts with mass-send capability.

   1. Enforce MFA Regardless of Account Origin

   If a user registered a free account prior to being added to an organization, the organization's MFA policy must still apply when accessing the organization context.
   Authentication posture must be scoped to the session context, not just the primary account.

   1. API Key Scoping and MFA Gate

   Require MFA re-verification before generating or rotating API keys.
   Allow admins to set expiry policies on API keys per sub-user.

   Security Impact Assessment

   RiskLikelihood without fixImpactSub-user credential compromiseHighMass spam / phishing sendRegulatory breach (GDPR Art. 32)MediumFines, contractual liabilityDomain blacklistingHighBusiness continuity disruptionCISO-level vendor rejectionCertainCustomer churn

   References

   NIST SP 800-63B – Digital Identity Guidelines (MFA requirements)
   FIDO Alliance – Passkey adoption standards
   CISA – Known Exploited Vulnerabilities: credential-based account takeovers
   Google / Microsoft passkey rollouts as industry precedent

   Closing Note

   A hijacked transactional email account is not a low-severity incident. It is a direct vector for large-scale harm to end users who never consented to be targets. Mailjet's current authentication model places an unacceptable amount of trust in individual user behavior, with no organizational override. This must be fixed urgently to remain a credible enterprise vendor.

   Mailjet currently has no mechanism for account admins to enforce multi-factor authentication (MFA) across all users and sub-users in their organization. In 2026, this is a critical security gap for any mission-critical email service provider.

   Current Behavior

   MFA is optional and user-controlled – it cannot be mandated by the account admin.
   Users who create a free Mailjet account first and are subsequently added as a sub-user to an organization inherit their personal account's authentication posture. The organization admin has zero control over their MFA status.
   There is no support for phishing-resistant authentication methods (e.g., passkeys / FIDO2).

   Problem Statement

   Email… more

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Security  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Feature Request: Require Segment Selection Before Sending Campaigns

   Feature Request: Require Segment Selection Before Sending Campaigns

   To help prevent accidental sends to the entire contact database, we would like the option to make Segment selection a required field before a campaign can be sent. This would provide an additional layer of protection and ensure that campaigns are always delivered to the intended audience.

   Ideally, this feature would allow:

   • Requiring a segment to be selected for every campaign.
   • Preventing campaigns from being sent when no segment is chosen.
   • Optionally allowing administrators to enforce this rule across the entire account.

   In our case, we would be happy if this functionality could be enabled only for our account, without affecting other Mailjet users.

   This is a high-priority requirement for us, as it would significantly reduce the risk of accidental mass mailings and improve operational safety.

   This can can be optionally disabled or enabled accordingly on settings

   We would greatly appreciate it if this could be considered and, if possible, implemented urgently.

   Feature Request: Require Segment Selection Before Sending Campaigns

   To help prevent accidental sends to the entire contact database, we would like the option to make Segment selection a required field before a campaign can be sent. This would provide an additional layer of protection and ensure that campaigns are always delivered to the intended audience.

   Ideally, this feature would allow:

   • Requiring a segment to be selected for every campaign.
   • Preventing campaigns from being sent when no segment is chosen.
   • Optionally allowing administrators to enforce this rule across the entire account.

   In our case, we would be happy if this functionality… more

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Validation Error - make it more user friendly

   When a user clicks on the link to validate his email he gets a success message. However if he clicks the link after that he gets Validation Error. This is confusing the user. The message should be better phrased and not labeled as error. For example - "You've already been subscribed" or "Your email has already been validated", or something like that

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  UX  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Segment by percentage of the list

    Right now, we’re unable to create segments by splitting a list into smaller groups based on list size or percentage. Lists can currently be segmented by contact fields, but percentage-based segmentation does not appear to be available.

    Ideally, Mailjet would support segmentation logic such as:

    Split a list by percentage
    Randomly include X% of contacts
    Assign contacts to split groups, such as A/B/C/etc.
    Automatically create complementary split segments, such as 50% / 50% or 10% / 90%
    Once created, the split should be reusable and deterministic, so contacts do not move between groups unexpectedly after the segment is saved.

    This would be very helpful for email operations and campaign management, especially for testing, phased sends, holdout groups, and controlled rollouts.

    Right now, we’re unable to create segments by splitting a list into smaller groups based on list size or percentage. Lists can currently be segmented by contact fields, but percentage-based segmentation does not appear to be available.

    Ideally, Mailjet would support segmentation logic such as:

    Split a list by percentage
    Randomly include X% of contacts
    Assign contacts to split groups, such as A/B/C/etc.
    Automatically create complementary split segments, such as 50% / 50% or 10% / 90%
    Once created, the split should be reusable and deterministic, so contacts do not move between groups unexpectedly after the segment is saved.

    This… more

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Add cc bug

    I wanted to let you know about a bug when trying to add a new credit card. I was able to solve this myself but I want you to let your IT peeps know. Whn I click Add a credit card and then the Chrome Browser populates the credit card fields automatically using it's wallet the add button stays greyed out since I have not manually filled in each field. I am on Linux Ubuntu Chrome.

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  UX  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Contact data included in reports

    Hi Mailjet team,

    Please consider adding the option to export campaign reports, such as opens and clicks, with contact properties included in the same CSV file.

    Currently, this requires exporting campaign data and contact lists separately, then matching them manually. This is time-consuming and makes campaign analysis harder, especially for segmented campaigns.

    Thank you.

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Mandatory Clear Warning Before Auto-Renewal Charges

    Mandatory Clear Warning Before Auto-Renewal Charges

    Mailjet should provide a very clear and unavoidable notification before automatically renewing annual subscriptions and charging customer cards.

    Important billing conditions such as:

    auto-renewal,
    limited cancellation window,
    and inability to downgrade after renewal

    should not be hidden inside long legal pages or documentation links that most users will never read completely.

    Customers deserve:

    a clear pre-renewal email reminder,
    an easy one-click cancel option before renewal,
    and a reasonable refund grace period immediately after renewal.

    Being charged for another full year without strong prior warning creates frustration and damages customer trust. Please improve transparency and customer protection regarding subscription renewals.

    Mandatory Clear Warning Before Auto-Renewal Charges

    Mailjet should provide a very clear and unavoidable notification before automatically renewing annual subscriptions and charging customer cards.

    Important billing conditions such as:

    auto-renewal,
    limited cancellation window,
    and inability to downgrade after renewal

    should not be hidden inside long legal pages or documentation links that most users will never read completely.

    Customers deserve:

    a clear pre-renewal email reminder,
    an easy one-click cancel option before renewal,
    and a reasonable refund grace period immediately after renewal.

    Being charged for another full year without strong prior warning creates frustration and damages customer trust. Please improve transparency and… more

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Pixels de suivi dans les courriers électroniques - CNIL

    Bonjour,

    Suite à la mise à jour de la règlementation en France sur les Pixels de suivi dans les courriers électroniques par la CNIL, quand allez-vous ajouter des liens de désabonnement au suivi dans le footer des emails envoyés ?

    Est-il prévu de pouvoir gérer le suivi par campagne/liste de contacts, ou uniquement par clé API ?

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Comparaison des campagnes : moyennes des statistiques

    Bonjour,
    Lors de la comparaison de plusieurs campagnes, est-il possible de calculer automatiquement la moyenne des datas pour les campagnes sélectionnées ? (clics, ouvertures, spams, désinscriptions, etc) ?

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Allow overriding callback URL in Mail API

    It would be helpful to have a feature that allows overriding callback URLs per transaction request. Currently, callback URLs can only be configured at the platform level.

    The idea would be updating the email api request to support override and sets multiple callbacks by allowing a new payload array containing objects with eventType and callbackUrl properties, where each event type can specify its corresponding callback URL to be invoked.

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Email API  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Segmentation for Marketing Campaigns: all contacts from various contact lists

    In order to avoid recipients receiving the same campaign multiple times, it would be incredibly useful to be able to create segments for marketing campaigns with the filter: contact is in any of these lists and then select multiple lists.

    currently this is only available for automation, but as there is no filter/segment to exclude contacts who received a specific campaign this would be extremely helpful

    •  

    5 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Save current seach fields and filters

    When i go to contact lists, enter a search to find lists it works great, but if i click on a list and go back then i have to enter search information again.
    Similarly, if is choose to view 50 items, the find the list i am looking for an click to go back i have to recheck the '50' items.
    This adds a LOT of searching, selecting to a simple task that is completely unnecessary. I have my own saas platform and storing current state for each page with regards to search and filtering has improved my users experience enormously.

    When i go to contact lists, enter a search to find lists it works great, but if i click on a list and go back then i have to enter search information again.
    Similarly, if is choose to view 50 items, the find the list i am looking for an click to go back i have to recheck the '50' items.
    This adds a LOT of searching, selecting to a simple task that is completely unnecessary. I have my own saas platform and storing current state for each page with regards to search and filtering has improved my users experience… more

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Adding unique API error codes

    The API currently responds for certain errors with a generic code, such as "400". Making it difficult to identify the errors programmatically without also reviewing the specific error details.

    We request to have unique error codes for specific issues in order to help make the code itself more clear. For example, instead of various errors just being a "400" code, they may use a different 4xx error that is not already in use. Making it easier to identify specific errors with just the error code itself.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Email API  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Custom Variable Types

    While this feature maybe useful for first party users, the request is coming from a white label / embed client.

    We would like the ability to create custom variable types (either through the admin interface or an API) unique to our domain and then populate these per sub-account via API.

    This is an anonymized example, while not directly related to our domain still illustrates the ask:

    • we create a variable type "product property"
    • this shows up in the drop down alongside "contact property" and "predefined tags"
    • when one of our users creates or modifies a product in our system, we push the name of the product and a url linking to the product to mailjet
    • our users can then reference these product properties via the embedded email builder in the same way they can reference contact properties

    Our use case is for our users to consume these properties when drafting their own emails. We do not use the send API. var: type variables in their current form are not suitable for this use case.

    While this feature maybe useful for first party users, the request is coming from a white label / embed client.

    We would like the ability to create custom variable types (either through the admin interface or an API) unique to our domain and then populate these per sub-account via API.

    This is an anonymized example, while not directly related to our domain still illustrates the ask:

    • we create a variable type "product property"
    • this shows up in the drop down alongside "contact property" and "predefined tags"
    • when one of our users creates or modifies a product in our system, we… more
    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Email API  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating