119 results found
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User level Timezone settings.
Right now, the timezone is set at the account level, which means everyone with access sees times based on the primary account’s setting. For teams working across different timezones, this makes it harder to schedule emails, manage automations, or review logs accurately.
We’d like the ability for each user to set their own timezone preference, so that timestamps across the app reflect our local time, even when accessing shared or subaccounts. This would make collaboration easier and reduce confusion around scheduling.
3 votes -
Subscriber Origin Breakdown
Hola Mailjet team,
We currently use Mailjet to manage and send our email campaigns. Our subscribers can join our contact list through two main sources:
A) API -› When making a reservation on our website (Covermanager), by checking the commercial communications consent box.
B) By filling out a direct subscription form (popup) on our website.
At the moment, Mailjet does not provide a way to distinguish the origin of a subscriber. Having an origin breakdown would be extremely valuable to us, as it would allow us to better understand which channels are most effective for acquiring subscribers.
We would love…
1 vote -
Stop making it so difficult to sign in. I have problems EVERY TIME I TRY TO LOG IN
Fix your software program.
37 votes -
Mehr Einstellungen zu E-Mail-Benachrichtigungen
Ich bin in unserem Team federführend für das E-Mail Marketing zuständig.
Wenn ich A/B-Tests durchführe, erhält jedoch die Person die Benachrichtigungsmails, die den Mailjet-Account für uns eröffnet hat.
Es wäre toll, wenn man das in den Einstellungen ändern kann.ENGLISH
More settings for email notifications
I am responsible for email marketing in our team.
However, when I perform A/B tests, the person who opened the Mailjet account for us receives the notification emails.
It would be great if this could be changed in the settings.1 vote -
Identify API
I would like to request "A non-validated sender address was used on your account" mail notifications to include also API name, or either enable a API search on the website to identify the account on the notification.
1 vote -
Fusion Compte principal et sous compte
Lorsqu'on a plus besoin du compte principal, mais uniquement d'un sous compte, il serait pratique de pouvoir fusionner ces deux comptes ou bien rendre principal l'actuel sous compte dans le but de supprimer l'actuel compte principal et ne conserver qu'un seul compte actif.
ENGLISH
Merging main and sub accounts
When you no longer need the main account, but only a sub account, it would be useful to be able to merge these two accounts or make the current sub account the main account in order to delete the current main account and keep only one active account.1 vote -
Make default account more intuitive
I have 2 accounts, and my primary one is the one I don't use, but is always opening by default. It always takes me a while to realize and switch.. Would love this to be set to default based on my last usage, or even ask for confirmation/ choose the account I want to use when I login
1 vote -
Ticket when activation email sending fails
Idea: Being able to create ticket when account activation does not work.
Right after creating my account: error 502 on login. Now, it works ... but I never receive the activation email (a serious problem for a mail sending service). No way to create a ticket without having an activated account. I also tried to validate my domain. Despite adding the requested file, your validation form think the file is missing (but Chrome find the empty file at the URL).1 vote -
Parrainage / referrer
Ce serait bien de mettre en place un système de parrainage : cela existait me semble-t-il avant Sinch. L'idée est simple : le parrain fourni un code et quand ce code est utilisé, il bénéficie d'une réduction sur son abonnement. Le parrainé peut aussi bénéficier d'une petite remise :)
English :
It would be nice to set up a referral system: I think this existed before Sinch. The idea is simple: the referrer provides a code and when this code is used, he receives a discount on its subscription. The sponsored can also benefit from a small discount :)1 vote -
2 votes
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Enable sharing Billing set up across multiple accounts.
Enable sharing Billing set up across multiple accounts so there are two admins (4 eyes principle) that can observe billing details.
1 vote -
Account activation by sms
Change activation process ! whe never receive mail activation. we change mail account, we received new email address validation change, but we never received account activation email ! There's a big problem !
1 vote -
Multi-user access feature, hone so the access is limited to individual subaccount(s)
On the multi-user access, the permissions are for all subaccounts. Our use case would be to delegate user management to one nominated user in each subaccount, but only for their subaccount. Are there any plans to hone that so the access is limited to individual subaccount(s)?
1 vote -
List of users
Ability to export (CSV) or view the list of users and their last connection date + their API Key
1 vote -
Exporting a template to multiple sub-accounts
Currently, it's only possible to export an email template from a main account to one sub-account at a time, which can be time-consuming if we have many sub-accounts. It would be beneficial to add a feature that allows exporting a template from a main account to multiple sub-accounts simultaneously.
4 votes -
User activation for SSO Users should not need password
Currenty there is no different user registration process for SSO users, we have to invite, user has to click on activation link and set a password, although for SSO Login the password is never needed.
I recommend to change the SSO User process. We should be able to invite as "SSO User", it is OK if the user has still to activate their user, but without the need to set a password.12 votes -
I seem to only see support tickets I have logged myself, although I am logged in as the Primary account.I would like see/update tickets log
I seem to only have a view of support tickets I have logged myself, although I am logged in as the Primary account. I would like an option to view/update tickets logged by other subaccount users.
7 votes -
Improve customer service
Allow clients to access Support. We created a ticket, received a response not related to the ticket and advice our query would be forwarded to App Support Team, then a few days later get another email from Mailjet asking us to follow up on the response whereas response said that App Support Team would get in touch with us. Seems one part of the business doesn't talk to another and no way to contact Mailjet to clarify this
4 votes -
Make it easier to create an account
Can you please make it easier to create an account.
1 vote -
Remove the Google Recaptcha, when user also have 2FA enabled.
It takes tooooo long to tick off all the right images. Many times I will have to do 4-5 rounds of images. No good!! 2FA should be more than enough.
16 votes
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