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131 results found

  1. Créer une bibliothèque de pictos à dispo

    1 vote

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    • Il faut moderniser l'interface admin de la plateforme
    • mettre à disposition de nouveaux templates. Il n'y a pas de renouvellement. On voit toujours les mêmes modèles
    • il faut créer une bibliothèque de pictogrammes intégrée dans la plateforme.
    1 vote

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  2. There is no option to create a view only role when sharing access with a user.
    This way we could block edits in templates and drafts.

    1 vote

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  3. Bonjour,

    ayant activé le SSO pour notre compte d'entreprise Mailjet, je constate une limitation un peu problématique d'un point de vue de sécurité.
    Tous les comptes partagés connectés en SSO bénéficie du MFA du fait des exigences de notre IDP. Par contre, le compte principal doit désactiver son MFA Mailjet pour que le SSO soit actif et l'authentification secondaire ne repose désormais plus que sur un code temporaire émis dans un mail et qui valide un accès prolongé (à minima 1 semaine ou plus à priori)
    De ce fait si le poste, le navigateur ou l'adresse mail sont compromis, l'accès…

    1 vote

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  4. Hi,
    We have multiple people in our company who need access to our MailJet account. From time to time our subscribers ask to be unsubscribed or want to verify whether they are still subscribed – and this is all done by our customer support.

    Unfortunately, it seems not to be possible to setup 2FA for those shared account. It would be great if you could add this feature, given the sensitive nature of data stored in MailJet.

    Best,
    Friedrich

    1 vote

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  5. Ich hätte gerne meine Rechnung an eine Rechnungsemailadresse geschickt bekommen und möchte nicht jedes Monat danach suchen müssen ....

    1 vote

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  6. Mandatory Clear Warning Before Auto-Renewal Charges

    Mailjet should provide a very clear and unavoidable notification before automatically renewing annual subscriptions and charging customer cards.

    Important billing conditions such as:

    auto-renewal,
    limited cancellation window,
    and inability to downgrade after renewal

    should not be hidden inside long legal pages or documentation links that most users will never read completely.

    Customers deserve:

    a clear pre-renewal email reminder,
    an easy one-click cancel option before renewal,
    and a reasonable refund grace period immediately after renewal.

    Being charged for another full year without strong prior warning creates frustration and damages customer trust. Please improve transparency and…

    1 vote

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  7. Currently account hold statuses are not directly manageable by administrators, which creates dependency on support intervention and slows down resolution of operational issues.
    This feature request proposes enabling authorized administrators to view, place, and remove account holds directly from the admin interface or API, with appropriate role-based access controls.

    Key capabilities should include:
    Visibility into the current hold status of an account and the reason for the hold
    Ability for admins to apply an account hold (e.g., for security, compliance, or operational reasons)
    Ability to remove an account hold once the issue is resolved
    Audit logging of all hold-related actions…

    1 vote

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  8. En ocasiones requerimos saber el detalle de envíos por cuenta o correo emisor. Por ello seria bueno tener un filtro en estadisticas que nos permita hacer esa busqueda y descargar los resultados ya que al tener varios correos en una misma cuenta o subcuenta a veces se complica descargar y filtrar ya que son demasiados registros.

    1 vote

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  9. When managing multiple subaccounts, it can be challenging to ensure consistent maintenance and compliance with best‑practice guidelines. To support administrators in keeping a healthy, well‑governed environment, it could be valuable to introduce a set of configurable, account‑level enforcement settings. These would allow the main admin account to define rules that automatically control and optimize how subaccounts operate.
    Examples of such controls include:

    Automatic contact deactivation: Contacts that generate X consecutive hard or soft bounces are automatically disabled or removed from the contact list.
    Sending‑limit enforcement: Subaccounts cannot exceed predefined daily, weekly, or monthly email‑sending thresholds if set.
    Content‑policy enforcement: Flag…

    1 vote

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  10. Captcha is intended to prevent bot abuse. Once I have set my account up I am not a bot. Implement passkeys and I am using biometrics to prove my identity.

    Wasted a few minutes on a captcha loop this morning, which isn't a lot of time, but it adds up over time and other systems.

    1 vote

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  11. J'ai reçu un email que je pense être un phishing aujourd'hui : Emetteur support-mailjet1@support-security-mail.com
    Le lien envoi sur https://fr-payfip.fr/mail
    Il est très bien fait et je me suis laissé prendre... J'ai dans la foulée changé mon mot de passe sur mailjet avec l'interface officielle.

    1 vote

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  12. Ce serait formidable que votre société accepte le paiement par mandat administratif. La ville de Beaugency est une collectivité territoriale. Nous souhaitons souscrire un abonnement mais vos services m'indiquent que vous refusez les paiements par mandat administratifs. Je trouve dommage de devoir me retourner sur la concurrence alors que j'apprécie votre produit. Votre entreprise se prive de 36189 collectivités territoriales comme clients potentiels et bien plus si on compte toutes les administrations qui ne paient que par mandat.

    1 vote

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  13. Bonjour,

    Je pense qu'il serait intéressant d'explorer la piste des collectivités pour vous ouvrir à une vraie opportunité de client.

    Vous avez un outil très bien fait et des tarifs très intéressant et vous vous fermez a ce marché potentiel pour une simple question de facturation.

    1 vote

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  14. Right now, the timezone is set at the account level, which means everyone with access sees times based on the primary account’s setting. For teams working across different timezones, this makes it harder to schedule emails, manage automations, or review logs accurately.

    We’d like the ability for each user to set their own timezone preference, so that timestamps across the app reflect our local time, even when accessing shared or subaccounts. This would make collaboration easier and reduce confusion around scheduling.

    3 votes

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  15. Hola Mailjet team,

    We currently use Mailjet to manage and send our email campaigns. Our subscribers can join our contact list through two main sources:

    A) API -› When making a reservation on our website (Covermanager), by checking the commercial communications consent box.

    B) By filling out a direct subscription form (popup) on our website.

    At the moment, Mailjet does not provide a way to distinguish the origin of a subscriber. Having an origin breakdown would be extremely valuable to us, as it would allow us to better understand which channels are most effective for acquiring subscribers.

    We would love…

    1 vote

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  16. 41 votes

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  17. Ich bin in unserem Team federführend für das E-Mail Marketing zuständig.
    Wenn ich A/B-Tests durchführe, erhält jedoch die Person die Benachrichtigungsmails, die den Mailjet-Account für uns eröffnet hat.
    Es wäre toll, wenn man das in den Einstellungen ändern kann.

    ENGLISH

    More settings for email notifications
    I am responsible for email marketing in our team.
    However, when I perform A/B tests, the person who opened the Mailjet account for us receives the notification emails.
    It would be great if this could be changed in the settings.

    1 vote

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  18. Idea: Being able to create ticket when account activation does not work.
    Right after creating my account: error 502 on login. Now, it works ... but I never receive the activation email (a serious problem for a mail sending service). No way to create a ticket without having an activated account. I also tried to validate my domain. Despite adding the requested file, your validation form think the file is missing (but Chrome find the empty file at the URL).

    2 votes

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  19. I would like to request "A non-validated sender address was used on your account" mail notifications to include also API name, or either enable a API search on the website to identify the account on the notification.

    1 vote

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