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  1. Into the "share your account" page, it would be interested to see the date/time of the last connection for each user.

    We have only :
    Email
    Name
    Is granted access to
    Status

    It's important to know if people use the product or not.

    2 votes

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  2. Temps de réponse trop long au support, peu d'explications quand une limitations d'envoi nous est imposée

    Explanation of the cause of the sending limitation
    Long response time to the support, little explanation when a sending limitation is imposed on us

    1 vote

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  3. self-service for custom return-path

    2 votes

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    1. Currently, the email unsubscribe page does not contain a heading or any page landmarks, or any way to add those.
    2. There is also insufficient colour contrast on the buttons on the page. There seems to be no way for us to address these ourselves. This means that the service fails the latest WCAG requirements for screenreaders for issue 1 and for users with vision issues. for issue 2 - essential for sites in the public service sites.
    1 vote

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  4. New features should be by default turned off. Example "validations" feature. Users may be unaware and use it causing an unexpected charge.

    1 vote

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  5. We have several accounts for different projects, but now we'd like to merge all of them just into one account. We can't do it because we can't transfer the data from the account. It would be great and useful if we could use these accounts already created to create new subaccounts in the main account. Thanks!

    1 vote

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  6. Please provide to automatically forward bounced messages to an email.
    SendGrid does this already: https://docs.sendgrid.com/ui/account-and-settings/mail#forward-bounce

    5 votes

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  7. Recently we had the case that someone went into a sub-account and reset the secret for an API key in order to get access to it in order to update some of the templates via the API. This same API key is used for our production processing.
    As only 1 API key can be kept per sub-account at the moment, there is also no work around except sharing the key. In our case this was done but the person lost it/deleted it somehow and didn't really think about the implications of resetting the secret. This caused our production API key…

    1 vote

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  8. It would be great if you could set up a login system whereby one email could be used to log into multiple accounts.

    Eg. instead of using an email address you rather have a User ID.

    Why you might ask?

    I do newsletters for various customers and currently, they cannot add me as a user because my email address is already linked to an account. So they rather send me their user login for me to use. Meaning we are both logged in under one user, making it difficult to see who did what.

    Another valid point would be that…

    3 votes

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  9. Implement customization in sending address validation emails, so that when Mailjet is utilized in a user's own sending platform, the user is able to use their own branding and domain for the validation emails, instead of Mailjet's branding and domain.

    2 votes

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  10. Invited users are unable to edit their detailed - name and email address. Please allow these to be updated in case they are changed after initial creation.

    1 vote

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  11. On subaccount Level there should be the possibility to a set recipient domain to a blacklist with the consequence that every triggered email to the recipient domain will be blocked, similar when trying to tiggere emails to gmail.de which will got immediately blocked.

    1 vote

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  12. Utilisatrice de votre outil depuis de nombreuses années, et forcée de suive les augmentations, je déplore d'avoir perdu "mes sections sauvegardées, toujours visibles dans "mes modèles", mais devenues depuis peu inutilisables à poins de passer à la formule 85 euros par an, et je n'ai pas besoin ni du volume pour ce prix maximum, ni des autres fonctionnalités. Pourquoi ne pas le proposer seul, ou le laisser dans la formule où je suis ? à 14 euros ? Au pire j'aurais pu accepter 23 euros, mais il n'y a même pas les sections sauvegardées dans la formule juste au dessus.…

    1 vote

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  13. Hace poco tuvimos un bloqueo temporal de correo por el cual perdimos algún contrato. El problema es que los correos no son rebotados y no supimos que la cuenta estaba bloqueada hasta que entramos al panel de mailjet. Os pedimos que si realizar dicha acción mandéis un correo avisando para así poder entrar en el panel y saber que pasa. También sería adecuado para agilizar los tiempos que mandarais en porque ha sido bloqueado para poder aportar pruebas o poder tomar cualquier medida que nos sea necesaria.

    Saludos.

    ===English===
    We recently had a temporary mail blockage whereby we lost some…

    3 votes

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  14. On https://app.mailjet.com/account/subscription page in detailed plans info (table) I see wrongly written "250 per day" for free plan, whereas it should be 200

    3 votes

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  15. I want to see the name of the subaccount that used a non-validated sender address. As of now, the mail that is received in such cases only holds the API Key, but not the name of the key. So if you don't know the apikeys themself you are not able to identify which account is having a problem.

    1 vote

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  16. La fonctionnalité de suivi des clics à l'aide des tags de conversion pour les campagnes marketing est inexploitable pour nous dans son état actuel.

    => On ne peut activer cette fonctionnalité qu'à partir du compte principal et cela s'applique en cascade sur l'intégralité des sous-comptes dont nous disposons. Il faudrait que nous puissions l'activer pour certains sous-comptes uniquement et que nous puissions régler les couples clé/valeur indépendamment par sous-compte.

    => Nous souhaitons également pouvoir exclure certains domaines de cette fonctionnalité : Les liens de publicité présents sur l'un de nos sous-comptes intéressé par cette fonctionnalité ne peuvent pas fonctionner s'ils…

    1 vote

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  17. Retrouver les droits d'une personne en particulier est très difficile :
    - Les entrées ne sont ordonnées de manière intelligibles : il existe un tri alphabétique page par page, mais pas sur l'ensemble complet des utilisateurs.
    - Il est impossible d'ordonner
    - Il est impossible de rechercher par adresse email

    Nous avons une demande de correction :
    - Faire en sorte que l'ordonnancement des résultats se fasse sur l'intégralité des résultats et non plus page par page, pour que ça redevienne exploitable.

    Vous avons plusieurs demandes d'amélioration :
    - Avoir la possibilité d'ordonner suivant l'adresse email ou le nom (=…

    1 vote

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  18. Nous avons besoin de pouvoir créer des profils d'utilisateurs personnalisés sans avoir à répéter cette opération à chaque nouvel utilisateur et à chaque nouvel ajout de sous-compte pour un utilisateur donné.
    Actuellement la grande majorité des droits sont réglés avec le profil "Administrateur" car :
    - Nous héritons des droits qui ont été mis en place depuis plusieurs années
    - Nous avons besoin que nos gestionnaires puissent cumuler certains droits des profils marketeur, designer, développeur
    Nous avons besoin de retirer les droits sur la gestion des domaines et expéditeurs à la majorité de nos utilisateurs, pour éviter que certaines personnes…

    1 vote

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  19. Nous avons 190 utilisateurs dans la liste de nos accès partagés, c'est beaucoup. Extraire l'ensemble des utilisateurs (pour faire une revue d'accès) n'est pas prévu.
    Nous souhaitons avoir un bouton "Télécharger" pour pouvoir récupérer facilement l'ensemble des accès partagés existants sur notre compte. (Si possible avec la liste des sous-comptes concernés)

    Extraction of shared accesses:
    We have 190 users in our shared access list, which is a lot. Extracting all users (to perform an access review) is not planned.
    We would like to have a "Download" button so that we can easily retrieve all the existing shared accesses on our…

    1 vote

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