Enhance Automation Workflow: we need dynamic segments based on user behavior.

Here is an example: we want to send a mailing to a contact list. Those users that clicked on links in the mailing should receive another mailing 7 days later (than the initial mailing, not the click date). User that DID NOT click on any links should NOT receive any further mailings.

For automations, it would greatly improve workflows if: we could determine which actions from the contact targeted makes them leave the workflow. For example: once the contact clicks on a link or even opens the mail, they leave the workflow.

Another idea, the workflow should have "If" actions. For example: if the contact opened the mail but hasn't clicked on any link, send mail n°2.

Bonjour, je trouverai important de rajouter dans les scenarios automatisés la possibilité de faire sortir un contact d'un parcours si une de ses propriétés vient à changer. Merci !

Hello, I find it important to add in the automated scenarios the possibility of removing a contact from a path if one of its properties changes. Thank you!

Add in the workflow of Date, the option to choose the date of a contact property. Thanks.

Hola,

Nosotros trabajamos en una asesoría y seria fantástico poder programar correos recordatorios de repetición mensual. En nuestro caso, enviar todos los días 1 del mes recordatorio para que nos entreguen las facturas.

We work in a consultancy and it would be great to be able to schedule monthly repetition email reminders. In our case, send a reminder every day 1 of the month so that they deliver the invoices to us

Datenlöschkonzept - wie können die archivierten Kontaktdaten nach einem definierten Zeitraum automatisiert gelöscht werden? Wir verwenden nur das SMTP Mail Relay. Die e-mails und Kontakte sollen nach einem bestimmten Zeitraum automatisch gelöscht werden.

Data deletion concept - how can the archived contact data be automatically deleted after a defined period of time? We only use the SMTP Mail Relay. The e-mails and contacts should be automatically deleted after a certain period of time.

Could you offer an online version for transactional templates? we have many issues with some email providers filtering our images and it doesn't make sense for us to send an email without them. So it would be cool if we could add a permanent link on top to make our users see the email properly.

My campaign is paused for no reason, this is giving me product concerns?

Reporting for Workflow Automations is extremely limited through the UI. If you want any reporting, it needs to come from API data integrations into another platform. Instead, create robust reporting within the Mailjet UI dashboard including Workflow Automation Funnels.

Allow workflows to be applied to a contact more than once and allow unsubscribe from api. e.g. Send a set of emails via a workflow with a specific call to action that may occur many times within our application. If the contact performs the action they can be unsubscribed from the workflow for that instance.

Please can you add a feature to Mailjet so that I can be emailed when someone subscribes to a list. Ideally with the contact details that they have attached to their record.

Bizarrely Mailchimp offers this - I thought it would be a given switching to Mailjet that you guys would offer it.. Zapier gets halfway but it is clunky and doesn't pass all the contact info - only the email address, so it's a hassle to log in and get all the details, copy, paste it etc etc.

Scale up the hard limit to 30 workflows.

We have a campaign where people who fill our form will get our random email (1 of 30). Since there are no A/B testing available for workflow, I think the only way is to create different automation/templates and randomise by segmentation.

Please implement confirmation e-mails in German (for double opt-ins). Thanks

We would like to suggest that Mailjet would have a function to be able to resume a Stopped workflow.
We can't use the Lock Workflow because we want to totally pause all email send outs to the contacts currently enrolled to the workflow.
And resume it after sometime

Currently I have to duplicate all my transactional templates, 1 per language.

I have about 10 emails, but with 4 languages each it makes 40 templates.
If I want to change a photo, a text, or a link, I must change it in a lot of different places.

The optimal situation would be a unique template with the ability to define 1 copy per language directly in the template editor, and to pass a 'language' parameter in the API to tell Mailjet which one to choose.

It would be great to be able to trigger an automation when a property other than a string changes.
eg. trigger the sending of an email when a date variable changes

Allow the addition of a delay when triggering an email on a contact property change.
eg, if my user becomes "goldStatus = 1", I don't want to send an email right away but I prefer to wait 1 or 2 days.