48 results found
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IP assignment
At present there is no native functionality to assign specific domains to designated IPs.
Please implement the ability to assign domains to IPs. By linking domains to specific IP's, we can ensure that domain-specific traffic is routed through the appropriate IPs, improving both performance and compliance.
1 vote -
ARC (Authenticated Received Chain)
When an email is automatically forwarded by an inbox rule this results in a soft bounce event because of an authentication failure.
ARC, or Authenticated Received Chain, is an email authentication protocol that addresses the limitations of SPF, DKIM, and DMARC when emails are forwarded or pass through intermediaries such as mailing lists or forwarding services.
At present, Mailjet does not support ARC signing. The platform fully supports SPF, DKIM, and DMARC authentication, which cover the vast majority of delivery scenarios. However, ARC is a newer protocol, primarily designed to preserve authentication results when messages are forwarded or relayed through…
1 vote -
View rejected emails when a sender is not validated on the administration interface.
I'd like to be able to view all the mailings rejected by MailJet because the sender has not been validated.
Today, we receive an email but it's not possible to have an interface that centralizes all the information (sender, recipient, subject). You have to go through a support ticket.2 votes -
Alerting when IP is blocked
After three days, I discovered that following massive mailings via the API (emails sent in one shot), our dedicated IP had been blacklisted by Microsoft (Hotmail, Live, etc.). After discovering the situation by chance and contacting email support, I was told that our IP had been blocked.
It would be essential that when a majority of emails on a domain are not working, for example due to a blocked IP address, your customer be notified immediately. This alerting system should probably be generalized as soon as abnormal behavior is detected, since you have the information on your end.1 vote -
Rate limit sending Email for API 3.1
When sending an email via API, be able to set a parameter to specify the urgency of the message (priority, queuing ID, etc.).
For example, this email should be delivered either urgently (password change email) or spread out over the day (informative email).
Sending an email immediately after receiving an API call causes problems for the recipients' hosts, which end up blocking the IP addresses. This is not good for us, for Maillet, for the hosts, or for our customers.
This could be handled on our end, but since we use an email delivery service, it would be helpful if…
1 vote -
New automated workflow builder usage of templates needs improvement
The new builder let you add existing templates, but then REQUIRES that the existing template is saved with another name. So 2 identical templates are present with different names. That is polluting the existing templates and adding unnecessary extra templates. It makes template management more difficult.
1 vote -
Soft Bounce to become Hard Bounce
Would be great if Soft Bounces became hard bounces after 10 sends with the bounce.
2 votes -
Improve black-list reporting and delisting
Start listing failed sends due to spam black-lists as hard-bounces.
Please improve you process for getting removed from black-lists. This is the current status for some of your IPs, please note that some IP's have been listed for a very long time:
1 vote -
Don't include x-report-abuse-to in DKIM signature
Can you please consider changing the config to NOT include the x-report-abuse-to header in the DKIM signature of e-mails that are sent through Mailjet?
E-mails that I receive from DHL and Vattenfall, arrive with a DKIM error because Mailjet signs on the x-report-abuse-to header, while this header is (justly) being replaced by a forwarding mailserver (I have a catch-all/forward on my domain).
Could you possibly change this, or encourage your customers (DHL and Vattenfall in particular) to change their config?
1 vote -
Décalage de l'envoi d'email unitaire
Pourriez vous mettre en place un paramètre permettant de décaler l'envoi des emails unitaire à l'image de ce que vous proposez pour les campagnes ?
ENGLISH
Delay in sending single emails
Could you set up a parameter that would allow you to delay the sending of single emails in the same way as you do for campaigns?
2 votes -
pre-blocked e-mail management
Have a work around way of providing support when the ticketing system is not working like now.
Have a better way of handling pre-blocked e-mail accounts than writing a ticket (specially since the system sometimes fails like now).
A simple way, would be a manual override of blocked e-mails, that might be trigger over the web interface. This should not happen that offen, anyways.2 votes -
Mailjet should not "preblock" email address in our own domain
If you send email to an internal account which hasn't been set up yet, Mailjet decides that it is an attempt to send spam and "preblocks" the address for 90 days. This doesn't make sense for internal accounts.
For example, suppose I have a new employee named Susan and I add susan@mydomain.com to a mailing list, or I send her mail through a system that uses the Mailjet API (which is the case that happened to me). But, oops, the person setting up the email account hadn't set it up yet! Mailjet now "preblocks" her address for three months and,…
3 votes -
Incorrect DKIM settings
Your DKIM copy-paste is incorrect!
You gave:
k=rsa; p=[REDACTED LONG NUMBER]It was missing the opener,
v=DKIM1; k=rsa; p=.....
So your own service would not validate it. Once I added the v=DIM1; it worked. Cost me an hour or so.
2 votes -
2 votes
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Support VML in link tracking
If we want to use rounded buttons everywhere we are forced to use microsoft's VML in the conditional <!--[if mso]> tags.
The problem that the links in them are not replaced with the tracked links, as they are not an <a href="https://example.com> tag,
but a <v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://example.com">It would be great if Mailjet supported replacing the href= inside VML tags as well as <a> tags
2 votes -
Configurer l'envoi d'emails par HEURES
Bonjour,
Pourriez-vous rajouter la fonctionnalité suivante :
Pouvoir définir pouyr chaque envoi, la fréquence par Heures.
Par exemple, 200 emails envoyés par heures, afin de pouvoir lisser correctement les envois, et ne pas etre considéré comme spammeur lors de gros envoi (20000 mails en une seule fois)
MerciConfigure email sending by HOURS
Hello,
Could you add the following functionality:
Define the frequency per hour for each email sent.
For example, 200 emails sent per hour, in order to be able to smooth out the sendings, and not be considered as a spammer for large sendings (20,000 emails in one…5 votes -
send splited to open-time rate of my users
have the option for send any campaign = "send by open time of my users". If this splits the sending by the same rate % like the statitics of open time of all my users of the last 6 month, last 12 month, last 60 days.. and so on would be rather userfull
2 votes -
Increase email size limit to more than 15 MB
Feature request : Possibility to set a larger email size limit for all or some subaccounts. Minimum 30 MB.
Background: Today, the maximum email size is 15 MB for the Mailjet service. This can be an issue for business critical services that uses the service to send for example scanned invoices to customers. A PDF containing images from a scanner can often be larger that the 15 MB limit.
I understand that email is not the right medium to send large files, but the 15 MB limit can be a dealbreaker for some customers.
Competitors like Sendgrid have a 30…
4 votes -
Specify allowed domains for a subaccount / API key
In the Mailjet GUI it would be very useful to specify which domains a subaccount are allowed to send to. When developers are using test-systems, we need this functionality to minimize the risk that we send test-mail to "production customers".
= subaccount are only allowed to send mail to allowed domains.
4 votes -
Mieux informer l'expéditeur sur la délivrance du message.
Je découvre, avec stupeur, que vos services ne propose pas de notifier l'expéditeur d'un mail qui transite pas votre plateforme si le mail n'est pas délivré. Cela laisse l'expéditeur dans le doute permanent. C'est difficile à expliquer à nos clients. Merci de nous contacter pour trouver une solution
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Better inform the sender about the delivery of the message.
I discover, with amazement, that your services do not propose to notify the sender of an email that transits through your platform if the email is not delivered. This leaves the sender in permanent doubt. This is difficult to explain to…2 votes
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