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  1. 33 votes

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  2. Make automation-flow trigger based on segments.

    Make it possible to start/trigger an automation flow based on a contact joining a segment. Right now it's only possible to start a welcome flow based on a contact joining a list or updating a contact property. We have a case where our contact properties are too complex to use as a automation trigger, but if we can do it on a segment level we could manage to target users more precisely.

    1 vote

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    0 comments  ·  Automation  ·  Admin →
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  3. Il faudrait pouvoir permettre la possibilité de publier plusieurs templates en même temps... lorsqu'on a une centaine de templates transactionnels, et que on utilise des sections sauvegardées, il faut MANUELLEMENT publier chacun des modèles quand on propage les changements... ce qui annule complètement l'intérêt des sections sauvegardées, bravo !!!!!

    ENGLISH
    publish several templates at the same time
    It should be possible to publish several templates at the same time... when you have a hundred transactional templates, and you use saved sections, you have to MANUALLY publish each template when you propagate changes... which completely negates the point of saved sections,…

    1 vote

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  4. Once a Segment has been created and used - it cannot be deleted. However, in most cases, I will not use that Segment again.

    My Segment list is very cluttered. If I cannot delete it, is it possible to Archive it?

    1 vote

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  5. When I am UPDATING MY CONTACT LIST - I would prefer a 5th option:
    "Update Contacts (don't add new; don't resubscribe)"

    I don't want accidental additions to my Contact List.

    1 vote

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  6. 2 votes

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  7. Buenas.

    Estaría bien implementar de alguna manera de importar por ejemplo, 100 contactos y que estos estén divididos en 5 listas de contacto, (20 contactos cada uno) y que automáticamente si actualicen las listas ya creadas, y/o se creen nuevas.

    Lo digo porque nosotros tenemos muchas listas de contacto, y cada vez que tenemos que actualizar, perdemos muchísimo tiempo.

    Gracias.

    ENGLISH

    Contact optimization
    Good.

    It would be nice to implement some way to import for example, 100 contacts and that these are divided into 5 contact lists, (20 contacts each) and automatically update the lists already created, and / or…

    1 vote

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  8. Bonjour,

    Aujourd'hui, il n'est pas possible de changer le propriétaire du compte principal. Ce qui pose problème par rapport à un cas d'usage que nous avons rencontré : le transfert de propriété.
    Merci

    ENGLISH
    Change of owner
    Hello,

    Today, it is not possible to change the owner of the main account. This poses a problem in relation to a use case we have encountered: transfer of ownership.
    Thank you

    1 vote

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  9. The campaign builder's layout has been updated, moving some of the options around (for example, the contact list selection is now the second step, whereas before it was the last step on the page).

    8 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  10. In most of the cases companies own Microsoft Outlook with Distribution Lists containing email ids of their employees.
    To be able to use the distribution lists of Microsoft Outlook instead of uploading Contact Lists, Authorization via Exchange Online is needed.

    1 vote

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  11. When a user clicks on the confirmation message, if the link has already been used, there is an error message: "fail confirming contact: contacts list signup already confirmed".

    I am building a form for French people and I would like to customize this message to translate it and make it more readable to the users.

    1 vote

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  12. At the moment, if a user is already part of the contact list attached to the form, the subscription process still takes place normally (a confirmation email is sent, etc.).

    That's not how it should work IMO. The form should check whether the email is already existing in the attached contact list, and if it is the case, it should show a customizable error message, such as : "This email is already subscribed".

    1 vote

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  13. If you send email to an internal account which hasn't been set up yet, Mailjet decides that it is an attempt to send spam and "preblocks" the address for 90 days. This doesn't make sense for internal accounts.

    For example, suppose I have a new employee named Susan and I add susan@mydomain.com to a mailing list, or I send her mail through a system that uses the Mailjet API (which is the case that happened to me). But, oops, the person setting up the email account hadn't set it up yet! Mailjet now "preblocks" her address for three months and,…

    2 votes

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  14. Ich habe nun eine Dreiviertelstunde gebraucht um mich einzuloggen, weil es so lange dauert bis mir die Identfizierungscodes zugeschickt werden. Solange Mailjet nicht in der Lage ist diese Code zumindest bissen einer Minute zu verschicken, bitte vorerst auf diese Sicherheitsmaßnahme verzichten. So kann man nicht effizient arbeiten.

    ENGLISH
    Identification codes arrive with an enormous delay. Please do without this security measure for the time being
    It has now taken me three quarters of an hour to log in because it takes so long for the identification codes to be sent to me. As long as Mailjet is not able to…

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  15. When a webhook is deactivated, there is no way to see this as an administrator. Only support is able to see this.
    Please make the status visible.

    Mail from support:
    "That information (webhook status) is provided by a back-end tool we have. However, I can definitely see how beneficial this would be to view via app. We have passed along your feedback to the appropriate channels."

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  16. Mailjet is very complicated and hard to use. can we make it easy enough so non tech users like me can use it?

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  17. Bonjour,
    Nous utilisons un autre outil utilisant l'IA pour l'automation (relances panier, etc.).
    Des fonctionnalités sont vraiment utiles et nous permettent de gagner beaucoup de temps.
    Par exemple, le fait de renseigner l'url d'un produit, et la génération automatique des vignettes produits (titre, description, prix, CTA).
    Nous adorons cette fonctionnalité nous aimerions beaucoup la voir sur mail jet !!!

    ENGLISH

    AI for email creation
    Hello,
    We use another tool that uses AI for automation (shopping cart reminders, etc.).
    Some features are really useful and save us a lot of time.
    For example, filling in a product's url, and automatic generation…

    1 vote

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  18. Guten Tag,
    ich halte hier einmal fest, was mich schon immer stört:
    zum einen nervt mich eurer kurzes Timeout. Wenn man etwas bearbeiten muss und man wird mal von Kollegen gestört, dann ist man im nächsten Augenblick schon wieder abgemeldet. Es gibt Seiten, da bin ich den ganzen Tag angemeldet und fliege nicht raus.
    Was auch nervt, ist euer Captcha. Wenn man schon 2FA verwendet, warum muss man dann noch Captcha verwenden, diesen Müll. Es gibt besseres.
    Was ich schon ein paar mal geschrieben hatte, warum ist es euch nicht möglich, die Farben, die man in einem Dokument verwendet und…

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  19. 3 votes

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  20. Hallo,

    ich hätte einen Feature-Wunsch: Können Sie auf der Statistik-Seite einen EMail-Filter ergänzen?

    Die Filterung nach Datum oder EMail-Status ist für uns nicht so relevant. Wir müssen von Zeit zu Zeit gucken welche Mails an einen bestimmten User verschickt wurde. Wir nutzen Ihr System nicht für einen Newsletter-Versand, sondern für den Versand von Status-Mails an unsere User aus unserer TeamDrive-Software heraus. Hier bekommt der User unterschiedliche Mail-Templates zugeschickt. Ich kann jetzt nur den Tag eingrenzen und muss mich dann durch die zahlreichen Seiten klicken, um auf den Seiten dann jeweils nach der Email-Adresse zu suchen. Es wäre so viel einfacher,…

    5 votes

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    1 comment  ·  stats  ·  Admin →
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