The two things I need help with are related to the notification messages associated with the Subscription Widget.

First, it appears messages display vertically centered in the space represented by the subscription widget’s space on the screen. There's "too much vertical" so the message gets lost because of all the scrolling required. I'd like to see more control over the placement of the messages, or at least position the messages at the top of the iframe.

Next, line breaks are not being honored in the confirmation message. We want to use a custom message with a few lines but what gets displayed is all line breaks removed with all of the messages being packed into one line. It looks pretty jumbled on screen. I'd like to see line breaks added to match up with the line breaks defined in the notifications.

Les conditions et filtres de l'option de segmentation des listes de contacts sont très incomplètes. Il faudrait rajouter des fonctions pour segmenter les listes selon d'autres listes ou selon d'autres campagnes. On peut "ne pas envoyer la campagne B aux gens ayant ouvert la campagne A" mais par contre impossible de "ne pas envoyer la campagne B aux gens ayant recu la campagne A" ce qui est ridicule. L'absence de cette option est si aberrante que j'en viens à me demander si ce n'est pas fait exprès de la part de mailjet pour nous forcer à atteindre plus rapidement notre limite d'envoi de mails. Rajoutez des filtres et conditions aux segmentations. Merci.

The conditions and filters of the contact list segmentation option are very incomplete. It would be necessary to add functions to segment the lists according to other lists or according to other campaigns. You can "not send campaign B to people who have opened campaign A" but on the other hand impossible to "not send campaign B to people who have received campaign A", which is ridiculous. The absence of this option is so aberrant that I come to wonder if it is not done on the part of mailjet to force us to reach our limit of sending mails more quickly. Add filters and conditions to segmentations. Thank you.

Bonjour, nous rencontrons depuis le mois de janvier 2022 un souci au niveau du tracking des top 10 des liens cliqués, on avait signalé un bug dans un ticket mais on nous demande de faire un contournement de l'API (cf. Capture d'écran en PJ), alors qu'on a payé pour un produit pour qu'il soit complet et qui est censé fonctionner correctement sans aucune intervention technique de notre côté. Ce module est assez crucial pour notre activité, afin de suivre et mesurer la performance de nos campagnes.

Hello, since January 2022 we have been encountering a problem with the tracking of the top 10 clicked links, we had reported a bug in a ticket but we are asked to bypass the API (see Screenshot in PJ), whereas we paid for a product to be complete and which is supposed to work correctly without any technical intervention on our side. This module is quite crucial for our business, in order to track and measure the performance of our campaigns.

Dans le cas où le destinataire a en place un logiciel du type MailInBlack, comment puis-je m'assurer de récupérer les emails de réponse MailInBlack afin de passer la validation ?

A priori des concurrents tels que Sarbacane sont capables de récupérer ces emails et les retourner au sender. Cela nous met régulièrement en difficulté pour l'obtention des contrats.

If the recipient has MailInBlack-type software in place, how can I be sure to retrieve the MailInBlack response emails in order to pass the validation?

Handle MailInBlack answer
If the recipient has MailInBlack-type software in place, how can I be sure to retrieve the MailInBlack response emails in order to pass the validation?

A priori, competitors such as Sarbacane are able to recover these emails and return them to the sender. This regularly puts us in difficulty in obtaining contracts.

If the recipient has MailInBlack-type software in place, how can I be sure to retrieve the MailInBlack response emails in order to pass the validation?

A priori, competitors such as Sarbacane are able to recover these emails and return them to the sender. This regularly puts us in difficulty in obtaining contracts.
A priori, competitors such as Sarbacane are able to recover these emails and return them to the sender. This regularly puts us in difficulty in obtaining contracts.

Nous envoyons des eMails pour le compte de nos clients pour gérer leurs Rendez vous.
L'adresse d'expédition est dans le format suivant : "NomduClient noreply@rdvcoiffure.fr"

Nous voyons dans les Statistiques les envois par "noreply@rdvcoiffure.fr" mais pas "NomduClient".

Serait-il possible de récupérer ou d'effectuer une recherche sur cette information (Visualisation, Export, API…) ??

Merci par avance

Pour info, cette possibilité est offerte par SMTP2GO

We send eMails on behalf of our clients to manage their Appointments.
The shipping address is in the following format: "NomduClient noreply@rdvcoiffure.fr"

We see in the Statistics the sendings by "noreply@rdvcoiffure.fr" but not "NomduClient".

Would it be possible to retrieve or perform a search on this information (Visualization, Export, API…)??

thanks in advance

For information, this possibility is offered by SMTP2GO