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  1. Display Hard/Soft Bounce reasons in stats CSV exports

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    5 comments  ·  Feature requests » Analytics  ·  Admin →
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    Anders Lisspers commented  · 

    Hi,
    I've been talking with your support investigating the reason why some of our emails are soft-bounced.

    The support team returned some of the error codes / message that the soft-bounced email got, e.g. "450 4.7.1 <[email]>: Recipient address rejected: ERS-QIL"

    It would be really helpful for us as users to be able to see these errors so we can more easily troubleshoot and also help our customers.

    It would be great to to see these statuses when viewing for instance a soft-bounced email.

    It would also be of benefit to see whether/when Mailjet has retried sending a soft-bounced email and whether or not you have "given up".