We've recently noticed that the soft-bounce list provided in the campaign stats indicates a lower number than the contacts actually listed. We found this quite confusing and unhelpful in relation to cleaning our lists for inactive and unsuccessful contacts. It would be much more useful if the soft-bounce list be redesigned to more accurately show unsuccessful contacts that may benefit us to remove.
Adrianne Betlehem
supported this idea
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We've recently noticed that the soft-bounce list provided in the campaign stats indicates a lower number than the contacts actually listed. We found this quite confusing and unhelpful in relation to cleaning our lists for inactive and unsuccessful contacts. It would be much more useful if the soft-bounce list be redesigned to more accurately show unsuccessful contacts that may benefit us to remove.