Hello MailJet,

Following up on my previous inquiry, I’d like to send you some other potential points of improvement for your service.

MailJet has created a ‘Compare-campaigns’ environment. This environment would be helpful to include an option to select more than 10 campaigns for comparison. In my opinion, having an option to select at least 31 campaigns at a time would be beneficial to users of your service. In this manner we would be able to understand how well our campaigns of at least one month have been performing in correlation to one another.

Because we’re only able to select 10 campaigns at a time, we are left with the option of opening every single report. Extract the data manually, one by one, and to compare our monthly numbers ourselves. To be perfectly honest with you, even extracting our ‘Internal name ID’ for our own monthly campaign-comparison is proving to be a bit of a hassle.

If I want to get the right data that our company needs, this is my step-by-step process:

Firstly, I have to go to ‘My Campaigns’. In the search-box I can fill out the ‘Internal name ID/Title’ or the date of the campaign I am looking for. Because we send out every campaign in threefold (Dutch, English, German), if I look for 10 December 2020, my results will show up as follows:

10 December 2020 – U…
10 December 2020 – D…
10 December 2020 – N…

If I want to view or extract the entire ‘Title/ Internal name ID’ I must select the option ‘Manage’ and open the ‘View activity log’ in a new window every time, so my page with search results will not be lost. On this page I’m able to copy the entire ‘Title/Internal name ID’ and paste it into my Spreadsheet. For the example used, the entire ‘Title/Internal name ID’ would be; ‘10 December 2020 - UK - REPEAT SALE’.

Once I have this copied the ‘Title/Internal name ID’ and pasted into my spreadsheet, I can now open the corresponding report (once again in a new window) and extract all the data one by one.

In my opinion, having the ‘Title/Internal name ID’ showing up in the campaign report, and in its entirety in the search results for comparison, would be crucial for easy identification.

I hope I’ve been able to provide you with sufficient detailed information on how your service could be improved for the benefit of your customers.

Thanks in advance for your time and effort.

Kind regards,

Jordy

IBZmode Design team