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  1. Workflows need to have ability to design in different parameters to trigger different follow-up emails. Example: Message 1 is sent, those who do not click get message 2, those that click get message 3, those who do not open get message 4. Those that do not click message 2 get message 5. that is a true workflow. Having only 1 trigger for an entire workflow does not work at all, even if the trigger fires for each subsequent email in the workflow.

    8 votes

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    0 comments  ·  Automation  ·  Admin →
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  2. Bonjour, je trouverai important de rajouter dans les scenarios automatisés la possibilité de faire sortir un contact d'un parcours si une de ses propriétés vient à changer. Merci !

    Hello, I find it important to add in the automated scenarios the possibility of removing a contact from a path if one of its properties changes. Thank you!

    1 vote

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    0 comments  ·  Automation  ·  Admin →
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  3. For automations, it would greatly improve workflows if: we could determine which actions from the contact targeted makes them leave the workflow. For example: once the contact clicks on a link or even opens the mail, they leave the workflow.

    Another idea, the workflow should have "If" actions. For example: if the contact opened the mail but hasn't clicked on any link, send mail n°2.

    7 votes

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  4. Add in the workflow of Date, the option to choose the date of a contact property. Thanks.

    6 votes

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    3 comments  ·  Automation  ·  Admin →
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  5. Je pars de mon expérience personnelle avec Mailjet. J'ai beaucoup aimé l'interface, très intuitive par rapport aux autres solutions du marché. Les mails sont toujours arrivés, très vite, sans accrocs.

    MAIS

    Je travaille pour une petite entreprise, et nous avons besoin d'un mix entre emails transactionnels, et marketing automation (par ex., quand un utilisateur clique dans un mail il faut le changer de liste, utiliser des conditions après une certains durée en jours, etc).

    I start from my personal experience with Mailjet. I really liked the interface, very intuitive compared to other solutions on the market. The emails have always…

    5 votes

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    1 comment  ·  Automation  ·  Admin →
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  6. Hola,

    Nosotros trabajamos en una asesoría y seria fantástico poder programar correos recordatorios de repetición mensual. En nuestro caso, enviar todos los días 1 del mes recordatorio para que nos entreguen las facturas.

    We work in a consultancy and it would be great to be able to schedule monthly repetition email reminders. In our case, send a reminder every day 1 of the month so that they deliver the invoices to us

    1 vote

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  7. Datenlöschkonzept - wie können die archivierten Kontaktdaten nach einem definierten Zeitraum automatisiert gelöscht werden? Wir verwenden nur das SMTP Mail Relay. Die e-mails und Kontakte sollen nach einem bestimmten Zeitraum automatisch gelöscht werden.

    Data deletion concept - how can the archived contact data be automatically deleted after a defined period of time? We only use the SMTP Mail Relay. The e-mails and contacts should be automatically deleted after a certain period of time.

    2 votes

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  8. Could you offer an online version for transactional templates? we have many issues with some email providers filtering our images and it doesn't make sense for us to send an email without them. So it would be cool if we could add a permanent link on top to make our users see the email properly.

    2 votes

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  9. My campaign is paused for no reason, this is giving me product concerns?

    1 vote

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  10. Reporting for Workflow Automations is extremely limited through the UI. If you want any reporting, it needs to come from API data integrations into another platform. Instead, create robust reporting within the Mailjet UI dashboard including Workflow Automation Funnels.

    2 votes

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  11. Hello,

    the workflow feature is missing an option that, in my opinion, is really important.

    We manage contact properties using the API, that updates certain properties as a consequence of the user behavior on our platform.

    To make a little example: we may have a property named "membershiplevel" that can have the values "basic" and "premium". When a user subscribes to our platform, we call your API to create the contact and to set the "membershiplevel" property to "basic". Then, after the user completes some steps on the platform, we call the API again to change the proprerty…

    5 votes

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  12. Allow workflows to be applied to a contact more than once and allow unsubscribe from api. e.g. Send a set of emails via a workflow with a specific call to action that may occur many times within our application. If the contact performs the action they can be unsubscribed from the workflow for that instance.

    2 votes

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  13. Please implement confirmation e-mails in German (for double opt-ins). Thanks

    1 vote

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  14. Please can you add a feature to Mailjet so that I can be emailed when someone subscribes to a list. Ideally with the contact details that they have attached to their record.

    Bizarrely Mailchimp offers this - I thought it would be a given switching to Mailjet that you guys would offer it.. Zapier gets halfway but it is clunky and doesn't pass all the contact info - only the email address, so it's a hassle to log in and get all the details, copy, paste it etc etc.

    6 votes

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    1 comment  ·  Automation  ·  Admin →
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  15. Scale up the hard limit to 30 workflows.

    We have a campaign where people who fill our form will get our random email (1 of 30). Since there are no A/B testing available for workflow, I think the only way is to create different automation/templates and randomise by segmentation.

    6 votes

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    2 comments  ·  Automation  ·  Admin →
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  16. If I create a flow that goes off as soon as I add a contact to a contact list, then I should be able to time all messages there from that moment.

    New contact in the list = time X
    X + 1 day: message 1
    X + 3 days: Message 2
    X + 5 days: Message 3

    In the current system, I would have to count the days between each event in order to send a message exactly one week after day X.

    If you want to know how crappy the current system is, then imagine the following process:

    3 votes

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  17. It would be great to be able to trigger an automation when a property other than a string changes.
    eg. trigger the sending of an email when a date variable changes

    2 votes

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  18. Currently I have to duplicate all my transactional templates, 1 per language.

    I have about 10 emails, but with 4 languages each it makes 40 templates.
    If I want to change a photo, a text, or a link, I must change it in a lot of different places.

    The optimal situation would be a unique template with the ability to define 1 copy per language directly in the template editor, and to pass a 'language' parameter in the API to tell Mailjet which one to choose.

    18 votes

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  19. Hello ,
    add the possibility to force resend a automation email for a specific contact

    1 vote

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  20. Allow the addition of a delay when triggering an email on a contact property change.
    eg, if my user becomes "goldStatus = 1", I don't want to send an email right away but I prefer to wait 1 or 2 days.

    2 votes

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