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38 results found

  1. Your DKIM copy-paste is incorrect!

    You gave:
    k=rsa; p=[REDACTED LONG NUMBER]

    It was missing the opener,

    v=DKIM1; k=rsa; p=.....

    So your own service would not validate it. Once I added the v=DIM1; it worked. Cost me an hour or so.

    1 vote

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  2. 1 vote

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  3. If you send email to an internal account which hasn't been set up yet, Mailjet decides that it is an attempt to send spam and "preblocks" the address for 90 days. This doesn't make sense for internal accounts.

    For example, suppose I have a new employee named Susan and I add susan@mydomain.com to a mailing list, or I send her mail through a system that uses the Mailjet API (which is the case that happened to me). But, oops, the person setting up the email account hadn't set it up yet! Mailjet now "preblocks" her address for three months and,…

    1 vote

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  4. If we want to use rounded buttons everywhere we are forced to use microsoft's VML in the conditional <!--[if mso]> tags.

    The problem that the links in them are not replaced with the tracked links, as they are not an <a href="https://example.com> tag,
    but a <v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://example.com">

    It would be great if Mailjet supported replacing the href= inside VML tags as well as <a> tags

    1 vote

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  5. have the option for send any campaign = "send by open time of my users". If this splits the sending by the same rate % like the statitics of open time of all my users of the last 6 month, last 12 month, last 60 days.. and so on would be rather userfull

    1 vote

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  6. Bonjour,
    Pourriez-vous rajouter la fonctionnalité suivante :
    Pouvoir définir pouyr chaque envoi, la fréquence par Heures.
    Par exemple, 200 emails envoyés par heures, afin de pouvoir lisser correctement les envois, et ne pas etre considéré comme spammeur lors de gros envoi (20000 mails en une seule fois)
    Merci

    Configure email sending by HOURS
    Hello,
    Could you add the following functionality:
    Define the frequency per hour for each email sent.
    For example, 200 emails sent per hour, in order to be able to smooth out the sendings, and not be considered as a spammer for large sendings (20,000 emails in one…

    2 votes

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  7. Feature request : Possibility to set a larger email size limit for all or some subaccounts. Minimum 30 MB.

    Background: Today, the maximum email size is 15 MB for the Mailjet service. This can be an issue for business critical services that uses the service to send for example scanned invoices to customers. A PDF containing images from a scanner can often be larger that the 15 MB limit.

    I understand that email is not the right medium to send large files, but the 15 MB limit can be a dealbreaker for some customers.

    Competitors like Sendgrid have a 30…

    2 votes

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  8. Je découvre, avec stupeur, que vos services ne propose pas de notifier l'expéditeur d'un mail qui transite pas votre plateforme si le mail n'est pas délivré. Cela laisse l'expéditeur dans le doute permanent. C'est difficile à expliquer à nos clients. Merci de nous contacter pour trouver une solution

    ENGLISH
    Better inform the sender about the delivery of the message.
    I discover, with amazement, that your services do not propose to notify the sender of an email that transits through your platform if the email is not delivered. This leaves the sender in permanent doubt. This is difficult to explain to…

    2 votes

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  9. In the Mailjet GUI it would be very useful to specify which domains a subaccount are allowed to send to. When developers are using test-systems, we need this functionality to minimize the risk that we send test-mail to "production customers".

    = subaccount are only allowed to send mail to allowed domains.

    2 votes

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  10. Certains messages en rebonds temporaires (lorsque l'IP partagée est bloquée et que la raison = "expéditeur bloqué") devrait être automatiquement renvoyés dans un délai de 1h/5h/12h/24h selon les possibilités, mais il n'existe aucun moyen de cibler (via un segment par exemple) les emails en rebond temporaire pour renvoyer une campagne ensuite, donc MailJet devrait automatiquement renvoyé les emails lorsque la raison du rebond le permet.
    Comme vu en pj, il y a un certain nombre d'email dans ce cas, et pour certains, il s'agit de clients actifs ayant ouvert des campagnes par le passé, c'est dommage de ne pas pouvoir…

    1 vote

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  11. Add the possibility to modify the rDNS for the dedicated IP-address. According to sources this can affect the deliverability for certain websites.

    3 votes

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  12. From and EnvelopeFrom 2nd level mail domains are different.

    This should be corrected as it means a deduction of 0.249 points in the spam rating of the email.

    4 votes

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  13. I noticed that no alt attribute is added to Mailjet's tracking pixel (1x1 img).
    This leads to a devaluation in the suspected spam rating of the e-mail.

    I ask that you set an alt attribute on your tracking pixel by default.
    The alt attribute alt="" can be empty or filled with a space. It is sufficient that it is simply there.

    5 votes

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  14. There is no option to stop sent email even tough system is ending 200 emails per day there is no option to stop or change email after clicking sent. This is a very serious problem!

    4 votes

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  15. Bonjour,
    Nous utilisons le service Mailjet via un connecteur d'envoi smtp vers l'extérieur de l'organisation dans Exchange (2016).
    Les notifications d'absence de bureau - Office hors Office (OOF)- ne parviennent pas aux destinataires externes. Elles apparaissent dans la file d'attente du connecteur mais n'apparaissent pas dans les stats mailjet.
    Il serait extrêmement important de permettre l'envoi de ces notifications via mailjet.
    Cordialement,
    Nicolas Levasseur

    Hello,
    We are using the Mailjet service via a smtp send connector to outside the organization in Exchange (2016).
    Out of office notifications - Office Out of Office (OOF) - do not reach the external recipients.…

    1 vote

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  16. Outgoing email should be deliverable over IPv4 and IPv6.

    3 votes

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  17. Need the ability to rate limit the number of emails sent in an hours time, if a list/campaign is 12,000 contacts have a function that says deliver 5,000 emails per hour until finished. This will also help with keeping from being rate limited by recipient systems like Microsoft and Google and being put into a queue to retry or soft bounced.

    12 votes

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  18. We've noticed that reports of spam are counted at the time of the report, not the time the email was sent. So if a recipient received multiple emails over the course of a month and then decided later to mark them all as spam, we see an immediate spike in the spam counts. This means that a single recipient could cause our account to be throttled. We'd like to see the time the original email was sent factored into the spam reporting so that our account is not limited based on an action that we have no way of fixing.

    4 votes

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  19. Add ability to customize return-path via API to avoid to do it manually (same as domain validation).

    4 votes

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  20. Dans le cas où le destinataire a en place un logiciel du type MailInBlack, comment puis-je m'assurer de récupérer les emails de réponse MailInBlack afin de passer la validation ?

    A priori des concurrents tels que Sarbacane sont capables de récupérer ces emails et les retourner au sender. Cela nous met régulièrement en difficulté pour l'obtention des contrats.

    If the recipient has MailInBlack-type software in place, how can I be sure to retrieve the MailInBlack response emails in order to pass the validation?

    Handle MailInBlack answer
    If the recipient has MailInBlack-type software in place, how can I be sure to…

    3 votes

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