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How can we improve Mailjet?

Feature requests: Account & User Management

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Multiple accounts on one email address

It would be great if you could set up a login system whereby one email could be used to log into multiple accounts.

Eg. instead of using an email address you rather have a User ID.

Why you might ask?

I do newsletters for various customers and currently, they cannot add me as a user because my email address is already linked to an account. So they rather send me their user login for me to use. Meaning we are both logged in under one user, making it difficult to see who did what.

Another valid point would be that I then have full access to their accounts, which I would rather not have.

Thank you for your time and hard work.

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Marilynne Botha shared this idea  ·   ·  Report…  ·  Admin →
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  • Michael Mardahl commented  ·   ·  Report

    Support multiple owners on premium and custom plans.

    With IT security becoming a global concern and countries enforcing government institutions and large companies to apply ISO certification by law, I think you should make it possible to have multiple owners of an account.

    Currently there is only one owner, and sub accounts can be created to share access.

    But it is naïve to think that companies will have just one IT guy managing this.
    And with any good compliance framework, there is a requirement that all employees with access to a system like mailjet, must have a personal account.

    So in my case, it would mean we are a team of 10 people who manage access to e-mail systems, and we should not share the owner account, because that gives us trouble if someone leave the company and we forget to change the password for the shared account. or if someone does something bad, and we cant tell which of the 10 people did it, because they had to share an account to be able to get their work done.

    So, please, support having multiple owners, it is a true enterprise MUST have. and a selling point.

  • Marie BUYS commented  ·   ·  Report

    Ajout fonctionnalité
    Bonjour
    Nous possédons un compte principal partagé avec un collaborateur. L'adresse mail de ce collaborateur est toujours valide mais le nom d’utilisateur associé à ce mail ne l'est plus.
    Nous avons contacté l'assistance pour demander une mise à jour de ce profil qui ne peut être fait depuis votre interface.
    Est-il possible d'jouer cette fonction en cas de changement de personne alors que l'adresse mail n'a pas changé.

    Cordialement

    ===English===
    Hello
    We have a main account shared with a collaborator. The email address of this collaborator is still valid but the username associated with this email is no longer valid.
    We have contacted the support to ask for an update of this profile which cannot be done from your interface.
    Is it possible to play this function in case of a change of person when the email address has not changed?