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  1. It would be useful to have more flexibility with segmenting, or using segments in campaigns. For example, you can only choose the positive, not the negative, e.g. filter by "all who subscribed in the last month", but you can't choose neither in-segment, nor in-campaign, to "not" send to those people, or segment those who did "not" subscribe within the last month, therefore it's very difficult to send to the other group if you want to, without creating a brand new list. SO either a "not" drop down and adjustment to the descriptions when creating the segments, or a campaign option…

    6 votes

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  2. Regarding the issue where a contact unsubscribes from one of our lists but will still recieve emails from us if said contact is on other lists.

    Mailjet's answer to this is that if a contact wants to unsubscribe from several lists, which should be ca always? I need to remove the contact. But if I import my contact list again with this contact, there's no recollection of former unsubscription.

    We're seeing an increased unsub rate due to this and contacts have been reaching out to us wondering why we're still emailing them. With the new inbox requirements from Gmail and…

    4 votes

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  3. Make a membernumber the unique identifikation in stead of mailadress so we can make sure that we don't send to old mailadresses of our members. Sometimes we have uploade more mailadresses on the same member, if the membernumber was the unique identifikation we could make sure it did not happen.

    4 votes

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  4. Je souhaiterai pouvoir sur la même campagne faire des listes segmentées afin de pouvoir avoir des statistiques en pourcentage sur une même campagne.

    Merci.
    Pauline

    ENGLISH
    List segmentation on a single campaign
    I would like to be able to make segmented lists on the same campaign in order to have statistics in percentages.

    Thank you for your help.
    Pauline

    3 votes

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  5. Once a Segment has been created and used - it cannot be deleted. However, in most cases, I will not use that Segment again.

    My Segment list is very cluttered. If I cannot delete it, is it possible to Archive it?

    1 vote

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  6. When I am UPDATING MY CONTACT LIST - I would prefer a 5th option:
    "Update Contacts (don't add new; don't resubscribe)"

    I don't want accidental additions to my Contact List.

    1 vote

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  7. Buenas.

    Estaría bien implementar de alguna manera de importar por ejemplo, 100 contactos y que estos estén divididos en 5 listas de contacto, (20 contactos cada uno) y que automáticamente si actualicen las listas ya creadas, y/o se creen nuevas.

    Lo digo porque nosotros tenemos muchas listas de contacto, y cada vez que tenemos que actualizar, perdemos muchísimo tiempo.

    Gracias.

    ENGLISH

    Contact optimization
    Good.

    It would be nice to implement some way to import for example, 100 contacts and that these are divided into 5 contact lists, (20 contacts each) and automatically update the lists already created, and / or…

    1 vote

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  8. In most of the cases companies own Microsoft Outlook with Distribution Lists containing email ids of their employees.
    To be able to use the distribution lists of Microsoft Outlook instead of uploading Contact Lists, Authorization via Exchange Online is needed.

    1 vote

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  9. 1 vote

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  10. Hey there. New user. Genuinely like the service. I think that adding emails to the list is just wayyyyy to cumbersome and laborious. I met a few people at an event last night. They really wanted to be added to the list for future shows. I wished I could have just entered them in my phone and be done. Instead I have to write down their emails and then come to my desk, sign in (which is also very slow with the image ID thing) get to my lists, select the cog widget, and THEN go through 4 steps to…

    4 votes

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  11. On the action list for importing contacts can we please have an option to be able to import and subscribe contacts based off a boolean in the CSV to support external lists of marketing (and then update contacts subscription status if they exist and based off the boolean)

    1 vote

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  12. Afin d'optimiser le nettoyage des listes de contact :
    Lors de l'export de la liste de contact, il faudrait un champ supplémentaire qui indique si le contact est présent ou non dans la liste d'exclusion.

    ENGLISH
    Add field to contact list export
    To optimize the cleaning of contact lists:
    When exporting a contact list, an additional field should be added to indicate whether or not the contact is present in the exclusion list.

    2 votes

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  13. How do I send email to the entire base? It's horrible.
    Another thing, I would like all emails to fall into a list, but this does not exist. very poorly done. This is horrible.

    the system has everything, but these things are illogical not to have.

    1 vote

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  14. Hello,
    Would be good to be able to view a list of recipients for example, that have had a bounced say 10 times or more or to be able to filter criteria. Would also be very useful to have more info on the error logs. You tell us to remove bounces but we need more info to make that call.

    2 votes

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  15. Je suis intéressée par l'idée de pouvoir créer un paramètre au moment de la création d'une liste de contact qui donne la durée de conservation voulue de cette liste (pour se mettre au niveau du RGPD) par ex : 6 mois, 12 mois etc...

    Et créer une routine qui permettrait de scanner chaque jour toutes les listes, et si la durée de conservation est atteinte, supprimer toute la liste de contact et envoyer un mail au compte pour donner l'information de cette suppression.

    Cette idée permettrait de gérer plus facilement la politique RGPD et d'être automatiquement en règle avec celle-ci

    1 vote

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  16. Pouvoir débloquer des adresses qui sont en "Preblocked" sans avoir à passer par une demande de support

    ENGLISH
    Unblocking "Preblocked" addresses
    Unblock addresses that are "Preblocked" without having to go through a support request.

    2 votes

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  17. The segmentation system allows for segmenting contacts based on emails that they have "opened" or "clicked", but not emails they have been "sent".

    This would be particularly useful for preventing a single user from getting too many emails in a short amount of time.

    It may also be useful to have this "sent" segment be able to include (or not include) transactional emails sent on the account.

    5 votes

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  18. Allow the send time of a campaign to be affected by a customer's "most likely to open email" time

    5 votes

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  19. Contact list overview section on top of lists should be linkable. It would save so much time just clicking on it and going to that/those contact(s).

    3 votes

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  20. Two requests:
    1. Please make it easier to add a contact to a distribution list. The format you are utilizing is very IT driven and not everyday people user friendly.

    1. Please add a a sort function to Contact Lists and make the display properties stay in place. It is annoying to have to add display properties every time you leave and return to the page.
    6 votes

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