110 results found

1. Customizable Account Management Setup for Account Sharing

   The Master account should be able to limit the access of shared accounts. Add a check box for "Rest API" and App Connections

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2. 2FA on sub-accounts

   I have a sub-account and would like to be able to enable 2FA.

   A sub-account has access to PII in the same way as a primary account, and it would be good to be able to afford it the same level of protection against compromise.

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3. Currency option

   The billing currency is decided upon account creation, after it's set it is unable to be altered. It might be a good idea to let the Mailjet customers have the option of at least two currencies, US$ and Euros, so that they can opt for one or another even after the account is set up, without having to delete an account and re-create one. Thanks!

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4. SSO + Two Factor Authentication

   Currently an account cannot use both two-factor authentication and SSO simultaneously. This means:
   1) Any account using SSO has an insecure owner login (as it cannot use SSO and with SSO enabled cannot use two-factor auth)
   2) Any account using two-factor auth has insecure shared user accounts or cannot share access

   It is important for the owner account to be able to login without SSO, just in case anything goes wrong with this configuration. However having SSO enabled should not prevent the owner account from being able to use two-factor and therefore be as secure as possible.

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5. Payment per campaign

   Your pricing plan does not fit my business or my customers. I am interested, and able, to use your service. But I prefer to pay per campaign since that is how my customers reimburse me

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6. More permission levels for campaigns

   Our new process of building campaigns needs more granular control of the permission levels.

   We are using 5 templates per sub-account that are built by our design team and published, and then our marketing coordinators create campaigns from these. Because we work with 22 international automotive brands we then need to check the content, we also try to peer review before campaigns are sent.

   Can we have similar permission controls to the template levels, a user can create a campaign draft, and then it had to be published/approved by a user with a higher level before being able to be sent. Maybe an easier option would be to remove the ability to send off a user.

   Thanks

   Our new process of building campaigns needs more granular control of the permission levels.

   We are using 5 templates per sub-account that are built by our design team and published, and then our marketing coordinators create campaigns from these. Because we work with 22 international automotive brands we then need to check the content, we also try to peer review before campaigns are sent.

   Can we have similar permission controls to the template levels, a user can create a campaign draft, and then it had to be published/approved by a user with a higher level before being able to be… more

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7. A/B Testing Results Email Need to Work with Shared-Access Users

   Even in instances when a shared-access user is the one creating/sending/scheduling an email they do not receive the A/B testing results email which is particularly problematic when the A/B winner is being chosen manually. Because only the account owner receives the email it is their responsibility to choose the winner or further remind the shared-access user that a winner needs to be selected.

   Possible solutions to this problem:
   - The email goes to (or goes to in addition to the owner) the user that scheduled the A/B test.
   - When scheduling an A/B test manually you can specify a user to be emailed to choose the winner
   - The settings screen allows users to be designated as receiving these types of notification emails

   Even in instances when a shared-access user is the one creating/sending/scheduling an email they do not receive the A/B testing results email which is particularly problematic when the A/B winner is being chosen manually. Because only the account owner receives the email it is their responsibility to choose the winner or further remind the shared-access user that a winner needs to be selected.

   Possible solutions to this problem:
   - The email goes to (or goes to in addition to the owner) the user that scheduled the A/B test.
   - When scheduling an A/B test manually you can specify a user… more

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8. Access to Account and Billing Information via API

   It is currently not possible to access account and billing information via API. This would be useful in cases where we (users) do not typically utilize Mailjet through the web interface, but via API.

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9. Compte partagé et accès différencié aux modèles

   Je souhaite que avec lequel je partage mon compte n'aient accès qu'a certains modèles d'e-mail partagés et pas à l'intégralité. Pareil pour les listes de contact.
   Pour plus de clareté disons que j'ai des modèles d'e-mail nommé A, B et C
   Je souhaite que le compte avec lequel je partage l'abonnement n'ai accès qu'au modèle A et ne voit pas B et C. Hors pour le moment il vois et à accès au 3. Cette feature serait très utile et plus simple pour gerer plusieurs sous compte avec des accès différents

   Shared account and differentiated access to templates
   I would like that the people I share my account with only have access to some shared email templates and not to the whole one. The same goes for the contact lists.
   For clarity let's say I have email templates named A, B and C
   I want the account with which I share the subscription to have access only to template A and not to see B and C. At the moment he sees and has access to 3. This feature would be very useful and easier to manage several sub-accounts with different accesses

   Je souhaite que avec lequel je partage mon compte n'aient accès qu'a certains modèles d'e-mail partagés et pas à l'intégralité. Pareil pour les listes de contact.
   Pour plus de clareté disons que j'ai des modèles d'e-mail nommé A, B et C
   Je souhaite que le compte avec lequel je partage l'abonnement n'ai accès qu'au modèle A et ne voit pas B et C. Hors pour le moment il vois et à accès au 3. Cette feature serait très utile et plus simple pour gerer plusieurs sous compte avec des accès différents

   Shared account and differentiated access to templates
   I would… more

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10. Ajout automatique des contacts exclus sur les sous comptes

    Il faudrait que les contacts inscrits dans les listes d'exclusion du compte principal soient également automatiquement inscrits sur les listes d'exclusion des sous-comptes.

    Automatically add excluded contacts to sub-accounts
    Contacts that are included in the main account's exclusion lists should also be automatically included in the exclusion lists of sub-accounts.

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11. Can-Spam-Act

    CAN-SPAM, a direct response of the growing number of complaints over spam e-mails,[7] defines a "commercial electronic mail message" as "any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service (including content on an Internet website operated for a commercial purpose)." It exempts "transactional or relationship messages." The FTC issued final rules[8] (16 CFR 316) clarifying the phrase "primary purpose" on December 16, 2004. Previous state laws had used bulk (a number threshold), content (commercial), or unsolicited to define spam. The explicit restriction of the law to commercial e-mails is widely considered by those in the industry[9][10] to essentially exempt purely political and religious e-mail from its specific requirements. Such non-commercial messages also have stronger First Amendment protection, as shown in Jaynes v. Commonwealth.[11]

    Congress determined that the US government was showing an increased interest in the regulation of commercial electronic mail nationally, that those who send commercial e-mails should not mislead recipients over the source or content of them, and that all recipients of such emails have a right to decline them.[7] However, CAN-SPAM does not ban spam emailing outright, but imposes laws on using deceptive marketing methods through headings that are "materially false or misleading". In addition there are conditions that email marketers must meet in terms of their format, their content, and labeling.[7] The three basic types of compliance defined in the CAN-SPAM Act—unsubscribe, content, and sending behavior — are as follows:

    Unsubscribe compliance
    A visible and operable unsubscribe mechanism is present in all emails.
    Consumer opt-out requests are honored within 10 business days.[12]
    Opt-out lists also known as suppression lists are used only for compliance purposes.
    Content compliance
    Accurate "From" lines[13]
    Relevant subject lines (relative to offer in body content and not deceptive)[13]
    A legitimate physical address of the publisher or advertiser is present. PO Box addresses are acceptable in compliance with 16 CFR 316.2 and if the email is sent by a third party, the legitimate physical address of the entity, whose products or services are promoted through the email should be visible.
    A label is present if the content is adult.
    Sending behavior compliance
    A message cannot be sent without an unsubscribe option.
    A message cannot contain a false header
    A message should contain at least one sentence.[14]
    A message cannot be null.[14]
    Unsubscribe option should be below the message.[15]
    There are no restrictions against a company emailing its existing customers or anyone who has inquired about its products or services, even if these individuals have not given permission, as these messages are classified as "relationship" messages under CAN-SPAM.[16] But when sending unsolicited commercial emails, it must be stated that the email is an advertisement or a marketing solicitation. Note that recipients who have signed up to receive commercial messages from you are exempt from this rule.

    If a user opts out, a sender has ten days to cease sending and can use that email address only for compliance purposes. The legislation also prohibits the sale or other transfer of an e-mail address after an opt-out request. The law also requires that the unsubscribe mechanism must be able to process opt-out requests for at least 30 days after the transmission of the original message.[17]

    My interpretation of the CAN_SPAM ACT, correct me if I'm wrong, states that it is permissible to send unsolicitated messages as long as you are in compliance as referenced above. IF they can opt-out, I send only legal material,and nothing I send is misleading, I should be able to send bulk emails. I don't understand why your policies are so restrictive, but under the circumstances, I can, and will, only use your service when and if I get a list of opted in subscribers by some other means. Also, before having someone go through all of the trouble to create an email that is just about to be sent out THEN producing the, "I CERTIFY" Pledge, could have saved at least an hour of my time had I known that beforehand.

    Dom Izzo

    CAN-SPAM, a direct response of the growing number of complaints over spam e-mails,[7] defines a "commercial electronic mail message" as "any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service (including content on an Internet website operated for a commercial purpose)." It exempts "transactional or relationship messages." The FTC issued final rules[8] (16 CFR 316) clarifying the phrase "primary purpose" on December 16, 2004. Previous state laws had used bulk (a number threshold), content (commercial), or unsolicited to define spam. The explicit restriction of the law to commercial e-mails… more

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12. Renommer un sous compte

    Bonjour
    Pouvez-vous m'indiquer les possibilités de renommer un sous-compte?

    ENGLISH
    Rename a sub-account
    Hello
    Can you tell me the possibilities to rename a sub-account?

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13. Reviewing Time Zones to have Standard List

    For whatever reason, the Account time zones has no GMT +2 times for Europe. There are several EET countries: Bulgaria, Cyprus, Estonia, Finland, Greece, Latvia, Moldova, Ukraine, Romania and Lithuania.

    Feels very weird to be sending messages from Helsinki, Finland, and selecting the current time zone of Beirut, Gaza, Cairo, Jerusalem, Syria or Harare.

    Typically time zones come in a standard list, which lists Helsinki-- but the one now in use is some non-standard list. There might be some other anomalies as well, so might be worth just using some other standard list.

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14. Increase shared user limitation

    Ability to request an Increase of shared user limitation from 999 to x number.
    User case: A user can have more than 999 accesses across several Master accounts.

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15. Premiumaccount nicht nutzbar!!

    Hallo, wir haben das Premium-Abonnement gebucht, welches uns lt. der uns zugesandten Rechnung monatlich 27,90 € kostet. In den Kontoeinstellungen ist dieses auch ersichtlich, allerdings haben wir keinerlei Premium-Funktionen (Supportmeldung, Einrichten mehrere Benutzerkonten etc.). Wir haben Sie zu bitten, diese Funktionen für uns unverzüglich einzustellen, da wir sonst von unserem Widerrufsrecht Gebrauch machen müssen. Vielen Dank! Mit freundlichen Grüßen Eisenbahnbauverein Harburg eG

    ENGLISH
    Premiumaccount not usable!!!
    Hello, we have booked the premium subscription, which costs us 27.90 € per month according to the invoice sent to us. This is also visible in the account settings, but we do not have any premium functions (support message, setting up multiple user accounts, etc.). We have to ask you to stop these functions for us immediately, otherwise we will have to make use of our right of withdrawal. Thank you very much! Yours sincerely Eisenbahnbauverein Harburg eG

    Hallo, wir haben das Premium-Abonnement gebucht, welches uns lt. der uns zugesandten Rechnung monatlich 27,90 € kostet. In den Kontoeinstellungen ist dieses auch ersichtlich, allerdings haben wir keinerlei Premium-Funktionen (Supportmeldung, Einrichten mehrere Benutzerkonten etc.). Wir haben Sie zu bitten, diese Funktionen für uns unverzüglich einzustellen, da wir sonst von unserem Widerrufsrecht Gebrauch machen müssen. Vielen Dank! Mit freundlichen Grüßen Eisenbahnbauverein Harburg eG

    ENGLISH
    Premiumaccount not usable!!!
    Hello, we have booked the premium subscription, which costs us 27.90 € per month according to the invoice sent to us. This is also visible in the account settings, but we do not have… more

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16. Extend Log In Time & Add Refresh Button to Stats Page

    It would be great if you changed the time out for login to a bit longer it seems like I'm always logging back in. Also it would be fantastic if you put a refresh button on the stats page instead of having to reload the page using the search bar. Thanks for considering these requests. Have a nice day. Regards, Ken

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17. Price changes

    i have some questions yesterday the plan was for $15.00 for $15,000 emails month included and today it jumped to $25? i want to sign up but you increased the price?

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18. More accessibility in the interface

    Some of the colors of text in the interface are not high contrast, making them difficult to read.

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19. Rechnungsversand per Email

    Guten Tag, können Sie bitte Ihre Rechnungen per Email versenden? Danke

    ENGLISH
    Sending invoices by email
    Good day, can you please send your invoices by email? Thank you

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20. Compte trop souvent bloqué lors de démarrage de campagne

    C'est très compliqué d'avoir une campagne avec un haut débit d'envoi d'emails avec Maillet car notre compte est souvent bloqué et le support tarde à répondre pour nous permettre de débloquer la situation.

    Account too often blocked when starting a campaign
    It is very complicated to have a campaign with a high email sending speed with Maillet because our account is often blocked and the support is slow to respond to allow us to unblock the situation.

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