99 results found

1. Can-Spam-Act

   CAN-SPAM, a direct response of the growing number of complaints over spam e-mails,[7] defines a "commercial electronic mail message" as "any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service (including content on an Internet website operated for a commercial purpose)." It exempts "transactional or relationship messages." The FTC issued final rules[8] (16 CFR 316) clarifying the phrase "primary purpose" on December 16, 2004. Previous state laws had used bulk (a number threshold), content (commercial), or unsolicited to define spam. The explicit restriction of the law to commercial e-mails is widely considered by those in the industry[9][10] to essentially exempt purely political and religious e-mail from its specific requirements. Such non-commercial messages also have stronger First Amendment protection, as shown in Jaynes v. Commonwealth.[11]

   Congress determined that the US government was showing an increased interest in the regulation of commercial electronic mail nationally, that those who send commercial e-mails should not mislead recipients over the source or content of them, and that all recipients of such emails have a right to decline them.[7] However, CAN-SPAM does not ban spam emailing outright, but imposes laws on using deceptive marketing methods through headings that are "materially false or misleading". In addition there are conditions that email marketers must meet in terms of their format, their content, and labeling.[7] The three basic types of compliance defined in the CAN-SPAM Act—unsubscribe, content, and sending behavior — are as follows:

   Unsubscribe compliance
   A visible and operable unsubscribe mechanism is present in all emails.
   Consumer opt-out requests are honored within 10 business days.[12]
   Opt-out lists also known as suppression lists are used only for compliance purposes.
   Content compliance
   Accurate "From" lines[13]
   Relevant subject lines (relative to offer in body content and not deceptive)[13]
   A legitimate physical address of the publisher or advertiser is present. PO Box addresses are acceptable in compliance with 16 CFR 316.2 and if the email is sent by a third party, the legitimate physical address of the entity, whose products or services are promoted through the email should be visible.
   A label is present if the content is adult.
   Sending behavior compliance
   A message cannot be sent without an unsubscribe option.
   A message cannot contain a false header
   A message should contain at least one sentence.[14]
   A message cannot be null.[14]
   Unsubscribe option should be below the message.[15]
   There are no restrictions against a company emailing its existing customers or anyone who has inquired about its products or services, even if these individuals have not given permission, as these messages are classified as "relationship" messages under CAN-SPAM.[16] But when sending unsolicited commercial emails, it must be stated that the email is an advertisement or a marketing solicitation. Note that recipients who have signed up to receive commercial messages from you are exempt from this rule.

   If a user opts out, a sender has ten days to cease sending and can use that email address only for compliance purposes. The legislation also prohibits the sale or other transfer of an e-mail address after an opt-out request. The law also requires that the unsubscribe mechanism must be able to process opt-out requests for at least 30 days after the transmission of the original message.[17]

   My interpretation of the CAN_SPAM ACT, correct me if I'm wrong, states that it is permissible to send unsolicitated messages as long as you are in compliance as referenced above. IF they can opt-out, I send only legal material,and nothing I send is misleading, I should be able to send bulk emails. I don't understand why your policies are so restrictive, but under the circumstances, I can, and will, only use your service when and if I get a list of opted in subscribers by some other means. Also, before having someone go through all of the trouble to create an email that is just about to be sent out THEN producing the, "I CERTIFY" Pledge, could have saved at least an hour of my time had I known that beforehand.

   Dom Izzo

   CAN-SPAM, a direct response of the growing number of complaints over spam e-mails,[7] defines a "commercial electronic mail message" as "any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service (including content on an Internet website operated for a commercial purpose)." It exempts "transactional or relationship messages." The FTC issued final rules[8] (16 CFR 316) clarifying the phrase "primary purpose" on December 16, 2004. Previous state laws had used bulk (a number threshold), content (commercial), or unsolicited to define spam. The explicit restriction of the law to commercial e-mails… more

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2. Add a billing contact on profile form

   It will be very nice to add a field for enter a billing contact on the profile form

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3. Extend Log In Time & Add Refresh Button to Stats Page

   It would be great if you changed the time out for login to a bit longer it seems like I'm always logging back in. Also it would be fantastic if you put a refresh button on the stats page instead of having to reload the page using the search bar. Thanks for considering these requests. Have a nice day. Regards, Ken

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4. Authentication Timeout

   General issues related to the authentication timeout behavior of the Mailjet app.

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5. Reviewing Time Zones to have Standard List

   For whatever reason, the Account time zones has no GMT +2 times for Europe. There are several EET countries: Bulgaria, Cyprus, Estonia, Finland, Greece, Latvia, Moldova, Ukraine, Romania and Lithuania.

   Feels very weird to be sending messages from Helsinki, Finland, and selecting the current time zone of Beirut, Gaza, Cairo, Jerusalem, Syria or Harare.

   Typically time zones come in a standard list, which lists Helsinki-- but the one now in use is some non-standard list. There might be some other anomalies as well, so might be worth just using some other standard list.

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6. Increase shared user limitation

   Ability to request an Increase of shared user limitation from 999 to x number.
   User case: A user can have more than 999 accesses across several Master accounts.

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7. SAML enabled delegated account management

   Managing accounts should not only be possible from the master account, but it should be be possible to delegate this to a useraccount using SAML SSO.

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8. Premiumaccount nicht nutzbar!!

   Hallo, wir haben das Premium-Abonnement gebucht, welches uns lt. der uns zugesandten Rechnung monatlich 27,90 € kostet. In den Kontoeinstellungen ist dieses auch ersichtlich, allerdings haben wir keinerlei Premium-Funktionen (Supportmeldung, Einrichten mehrere Benutzerkonten etc.). Wir haben Sie zu bitten, diese Funktionen für uns unverzüglich einzustellen, da wir sonst von unserem Widerrufsrecht Gebrauch machen müssen. Vielen Dank! Mit freundlichen Grüßen Eisenbahnbauverein Harburg eG

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   Premiumaccount not usable!!!
   Hello, we have booked the premium subscription, which costs us 27.90 € per month according to the invoice sent to us. This is also visible in the account settings, but we do not have any premium functions (support message, setting up multiple user accounts, etc.). We have to ask you to stop these functions for us immediately, otherwise we will have to make use of our right of withdrawal. Thank you very much! Yours sincerely Eisenbahnbauverein Harburg eG

   Hallo, wir haben das Premium-Abonnement gebucht, welches uns lt. der uns zugesandten Rechnung monatlich 27,90 € kostet. In den Kontoeinstellungen ist dieses auch ersichtlich, allerdings haben wir keinerlei Premium-Funktionen (Supportmeldung, Einrichten mehrere Benutzerkonten etc.). Wir haben Sie zu bitten, diese Funktionen für uns unverzüglich einzustellen, da wir sonst von unserem Widerrufsrecht Gebrauch machen müssen. Vielen Dank! Mit freundlichen Grüßen Eisenbahnbauverein Harburg eG

   ENGLISH
   Premiumaccount not usable!!!
   Hello, we have booked the premium subscription, which costs us 27.90 € per month according to the invoice sent to us. This is also visible in the account settings, but we do not have… more

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9. Price changes

   i have some questions yesterday the plan was for $15.00 for $15,000 emails month included and today it jumped to $25? i want to sign up but you increased the price?

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10. More accessibility in the interface

    Some of the colors of text in the interface are not high contrast, making them difficult to read.

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11. Rechnungsversand per Email

    Guten Tag, können Sie bitte Ihre Rechnungen per Email versenden? Danke

    ENGLISH
    Sending invoices by email
    Good day, can you please send your invoices by email? Thank you

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12. Garder une session active lorsque on utilise le bouton de connexion remember me

    Cela fait 3 mois que j'utilises Mailjet sur Chrome et mes collègues et moi sommes déconnectés de Mailjet à chaque fois que ne l'utilisons pas pendant plus d'une à quelques heures.
    C'est a dire que meme si je garde Mailjet dans un onglet le matin, si j'y reviens l'apres midi je serais déconnecté.
    Pourtant lorsque je me connecte, je bouton "remember me" est coché.
    Ce bouton a le mérite d'exister, il faut le faire vivre :)

    I've been using Mailjet on Chrome for 3 months and my colleagues and I are disconnected from Mailjet every time we don't use it for more than a few hours.
    That is to say that even if I keep Mailjet in a tab in the morning, if I come back to it in the afternoon I will be disconnected.
    However, when I log in, the "remember me" button is checked.
    This option exists, we should make use of it. :)

    Cela fait 3 mois que j'utilises Mailjet sur Chrome et mes collègues et moi sommes déconnectés de Mailjet à chaque fois que ne l'utilisons pas pendant plus d'une à quelques heures.
    C'est a dire que meme si je garde Mailjet dans un onglet le matin, si j'y reviens l'apres midi je serais déconnecté.
    Pourtant lorsque je me connecte, je bouton "remember me" est coché.
    Ce bouton a le mérite d'exister, il faut le faire vivre :)

    I've been using Mailjet on Chrome for 3 months and my colleagues and I are disconnected from Mailjet every time we don't use it… more

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13. Ability to limit sending allowance by APIKEY

    Ability to determine a limit of emails to be send per sub-accounts per calendar year or month or week. i.e An account has a 1M yearly volume but can assign a limit of 100k for sub-account A, 200k for sub-account B, etc...Basically breaking down the allowance per sub-account.

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14. Account sharing

    Into the "share your account" page, it would be interested to see the date/time of the last connection for each user.

    We have only :
    Email
    Name
    Is granted access to
    Status

    It's important to know if people use the product or not.

    2 votes

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15. Compte trop souvent bloqué lors de démarrage de campagne

    C'est très compliqué d'avoir une campagne avec un haut débit d'envoi d'emails avec Maillet car notre compte est souvent bloqué et le support tarde à répondre pour nous permettre de débloquer la situation.

    Account too often blocked when starting a campaign
    It is very complicated to have a campaign with a high email sending speed with Maillet because our account is often blocked and the support is slow to respond to allow us to unblock the situation.

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16. Explication cause de limitation d'envoi

    Temps de réponse trop long au support, peu d'explications quand une limitations d'envoi nous est imposée

    Explanation of the cause of the sending limitation
    Long response time to the support, little explanation when a sending limitation is imposed on us

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17. The ability to add in accessibility structure to unsubscribe areas

    1. Currently, the email unsubscribe page does not contain a heading or any page landmarks, or any way to add those.
    2. There is also insufficient colour contrast on the buttons on the page. There seems to be no way for us to address these ourselves. This means that the service fails the latest WCAG requirements for screenreaders for issue 1 and for users with vision issues. for issue 2 - essential for sites in the public service sites.

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18. Change management

    New features should be by default turned off. Example "validations" feature. Users may be unaware and use it causing an unexpected charge.

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19. Transfer data from one account to another

    We have several accounts for different projects, but now we'd like to merge all of them just into one account. We can't do it because we can't transfer the data from the account. It would be great and useful if we could use these accounts already created to create new subaccounts in the main account. Thanks!

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20. Forward bounce message

    Please provide to automatically forward bounced messages to an email.
    SendGrid does this already: https://docs.sendgrid.com/ui/account-and-settings/mail#forward-bounce

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