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  1. On https://app.mailjet.com/account/subscription page in detailed plans info (table) I see wrongly written "250 per day" for free plan, whereas it should be 200

    3 votes

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  2. I want to see the name of the subaccount that used a non-validated sender address. As of now, the mail that is received in such cases only holds the API Key, but not the name of the key. So if you don't know the apikeys themself you are not able to identify which account is having a problem.

    1 vote

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  3. Please provide to automatically forward bounced messages to an email.
    SendGrid does this already: https://docs.sendgrid.com/ui/account-and-settings/mail#forward-bounce

    2 votes

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  4. La fonctionnalité de suivi des clics à l'aide des tags de conversion pour les campagnes marketing est inexploitable pour nous dans son état actuel.

    => On ne peut activer cette fonctionnalité qu'à partir du compte principal et cela s'applique en cascade sur l'intégralité des sous-comptes dont nous disposons. Il faudrait que nous puissions l'activer pour certains sous-comptes uniquement et que nous puissions régler les couples clé/valeur indépendamment par sous-compte.

    => Nous souhaitons également pouvoir exclure certains domaines de cette fonctionnalité : Les liens de publicité présents sur l'un de nos sous-comptes intéressé par cette fonctionnalité ne peuvent pas fonctionner s'ils…

    1 vote

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  5. Retrouver les droits d'une personne en particulier est très difficile :
    - Les entrées ne sont ordonnées de manière intelligibles : il existe un tri alphabétique page par page, mais pas sur l'ensemble complet des utilisateurs.
    - Il est impossible d'ordonner
    - Il est impossible de rechercher par adresse email

    Nous avons une demande de correction :
    - Faire en sorte que l'ordonnancement des résultats se fasse sur l'intégralité des résultats et non plus page par page, pour que ça redevienne exploitable.

    Vous avons plusieurs demandes d'amélioration :
    - Avoir la possibilité d'ordonner suivant l'adresse email ou le nom (=…

    1 vote

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  6. Nous avons besoin de pouvoir créer des profils d'utilisateurs personnalisés sans avoir à répéter cette opération à chaque nouvel utilisateur et à chaque nouvel ajout de sous-compte pour un utilisateur donné.
    Actuellement la grande majorité des droits sont réglés avec le profil "Administrateur" car :
    - Nous héritons des droits qui ont été mis en place depuis plusieurs années
    - Nous avons besoin que nos gestionnaires puissent cumuler certains droits des profils marketeur, designer, développeur
    Nous avons besoin de retirer les droits sur la gestion des domaines et expéditeurs à la majorité de nos utilisateurs, pour éviter que certaines personnes…

    1 vote

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  7. Nous avons 190 utilisateurs dans la liste de nos accès partagés, c'est beaucoup. Extraire l'ensemble des utilisateurs (pour faire une revue d'accès) n'est pas prévu.
    Nous souhaitons avoir un bouton "Télécharger" pour pouvoir récupérer facilement l'ensemble des accès partagés existants sur notre compte. (Si possible avec la liste des sous-comptes concernés)

    Extraction of shared accesses:
    We have 190 users in our shared access list, which is a lot. Extracting all users (to perform an access review) is not planned.
    We would like to have a "Download" button so that we can easily retrieve all the existing shared accesses on our…

    1 vote

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  8. Non-validated sender address alerts should also be sent to the people you have shared access with to the subaccount.

    2 votes

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  9. Hace poco tuvimos un bloqueo temporal de correo por el cual perdimos algún contrato. El problema es que los correos no son rebotados y no supimos que la cuenta estaba bloqueada hasta que entramos al panel de mailjet. Os pedimos que si realizar dicha acción mandéis un correo avisando para así poder entrar en el panel y saber que pasa. También sería adecuado para agilizar los tiempos que mandarais en porque ha sido bloqueado para poder aportar pruebas o poder tomar cualquier medida que nos sea necesaria.

    Saludos.

    ===English===
    We recently had a temporary mail blockage whereby we lost some…

    1 vote

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  10. Hi there,

    I was under the impression that if I upgraded to the Essential Premium Plan, the Mailjet logo would no longer be included in my emails, yet, there it is. Not to mention that the pricing isn't accurate, I paid $24.90 instead of $15.

    1 vote

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  11. I would like to categorize my emails via labels. I am in charge of several brands in my company and it would make my life easier with a filter system.

    1 vote

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  12. Reconnaissance des comptes

    Pour les agences qui utilisent plusieurs comptes (un par client) il serait judicieux dans vos mails trasactionnels de rajouter le site internet du compte en référence l'adresse mail n'est pas suffisante. JE ne sais jamais de quel compte vous me parlez que ce soit pour les factures ou pour un problème technique.

    ===English===

    For agencies that use several accounts (one per client) it would be wise to add the website of the account in reference to the email address is not enough. I never know which account you are talking about, whether it is for invoices or…

    1 vote

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  13. Benachrichtigung bei neuen Abonnent*innen
    Für nachgelagerte Marketingaktionen wäre es sehr hilfreich, wenn man sich eine Benachrichtung/Email zusenden lassen kann, wenn es einen neuen Abonennten in einer Kontaktliste gibt. Aktuell bin ich darauf angewiesen mit täglich einzuloggen und zu schauen, ob sie jemand neues registriert hat. Bitte prüfen sie diesen Vorschlag udn geben sie mir Rückmeldung, ob sie in diesen in das Backlog ihrere Produktentwicklung übernehmen werden. In der Tat ist das in Zukunft ein sehr wichtiges Feature für uns, was auch entscheidend dafür wird, ob wir weiterhin bei Mailjet bleiben.

    ===English===
    For downstream marketing campaigns, it would be very helpful…

    1 vote

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  14. Édites des factures conformes sur une seule feuille au lieu de trois, et en français s'il vous plaît…

    ===English===
    New invoice format
    Said compliant invoices on one sheet instead of three, and in French please...

    2 votes

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  15. I have several contact lists and would like to merge them. Unfortunately its not possible

    Newsletter: I would like to choose more than one Suscriber List. Its not practical

    1 vote

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  16. "Sorry, something went wrong." is not helpful.

    1 vote

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    under review  ·  0 comments  ·  Account & User Management  ·  Flag idea as inappropriate…  ·  Admin →
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  17. I cannot find a way to delete a sub-account and wanted to know if this is a feature you will add soon?

    12 votes

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  18. SVP DEMANDE D'AMÉLIORATION :

    Il arrive que nous mêmes, avec l'une des adresse "sender" de nos mails, déclarions notre propre email comme spam.
    Notre adresse sender est ensuite bloquée et cela perturbe gravement notre fonctionnement.
    SERAIT IL POSSIBLE DE LUI DEMANDER CONFIRMATION QUE LORSQU'UNE ADRESSE SENDER DÉCLARE SON MAIL COMME SPAM ?
    Notez que nous avons plusieurs adresses sender, sur 2 domaines différents, mais qu'elles sont toutes reliées à des salariés de la même organisation qui dispose de 2 sites internet.

    ===English===
    PLEASE REQUEST IMPROVEMENT:

    It happens that we ourselves, with one of the "sender" addresses of our mails, declare…

    1 vote

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  19. Mailjet ist so gnadenlos SCHLECHT geworden!

    a) Irgendwie ist eine super-dämliche Rechtschreibkorrektur eingebaut, die einem das Arbeiten unmöglich macht, den Cursor immer wild in irgendwelche Himmelsrichtungen springen lässt und damit nur Fehler einbaut, die man dann viel zu spät erkennt.
    b) Der Korrekturzeitaufwand ist dadurch massiv.
    c) Die letzte Zahlung wurde nicht eingelöst, obwohl alles normal war und auf dem Konto mehr als genug Deckung vorhanden war. Jetzt ist einfach mal das Nutzerkonto gesperrt. Hervorragend!
    d) Und dies alles bei gestiegenen Kosten von 18 auf 23€, also um 30%. Nicht schlecht.
    e) Wenn man die Kontakte exportieren will, wird jedes…

    1 vote

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  20. Hello,

    Please use the reCAPTCHA v3 which is much less intrusive for users . I connect several times a day, every day, and it's really unpleasant to have to indicate where are the crosswalks, bikes, cars and so on... and yet this feature has been implemented only a few days ago if I'm not mistaken!

    https://developers.google.com/recaptcha/docs/v3

    Thank you and have a nice day.

    21 votes

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