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  1. Most of my company emails are sent through Mailjet, but a few of our automated processes are not compatible with Mailjet's API. As a result, we're required to send a small portion of our transactional emails through external sources.

    I think it would be really useful to have a feature that tracks analytics for emails sent outside of Mailjet's system (similar to Google's Tracking Pixel) so you could gather insights on email performance even when sent via external platforms. This would be really helpful for maintaining consistency in analytics and reporting.

    1 vote

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  2. Being able, for one campaign, to have the analytics by segment! If sending a campaign to people from different countries for example, being able to know the opening rate by country.

    2 votes

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  3. Serait il possible d'ajouter dans les statistiques l'ID du template email utilisé pour l'envoi ? Nous cherchons en effet à faire des stats d'ouverture et de clics selon nos templates et les exports actuels ne proposent que l'objet de l'email. Or nous avons plusieurs templates avec le même objet.
    Merci.

    ENGLISH
    Add template ID to statistics exports
    Would it be possible to add the ID of the email template used for sending to the statistics? We're looking for opening and click stats according to our templates, and the current exports only show the email subject. We have several templates with…

    1 vote

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  4. Hello. A couple of things that would make MailJet more user-friendly.
    1) If the Email Name column could be manually expanded to show the entire name. We often indicate in the name if email is for Customers, Prospects or Reps.
    2) If there was ability to create tags to group and view email stats. We would tag emails by prospect type or industry vertical.

    Thanks.

    0 votes

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  5. Pouvoir disposer d'un dashboard pour analyser les statistiques globales d'envois pour tous les sous-comptes

    Global statistics for all sub-accounts
    To have a dashboard to analyze the global sending statistics for all sub-accounts

    1 vote

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  6. Currently, the only way to obtain the sender ID is via API. It would be beneficial to have this value displayed in the UI, on the Sender's page.

    1 vote

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  7. 1 vote

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  8. In regard to Apple Privacy Policy matter, is there any news about how Mailjet would address this challenge?. I've noticed how other email marketing tools are upgrading their events webhook with extra information, so it can be possible to identify suspicious openings triggered by Apple MPP activity.
    it is a big concern for our business in terms of the quality and accuracy of the MailJet webhook events analysis.

    1 vote

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  9. It would be really nice to be able to sort Contacts by their sign up date field, in reverse chronological order, within the dashboard. That way we can see all the new sign ups without having to export the entire list and sort in Excel.

    1 vote

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  10. Hallo Zusammen,
    es wäre schön, wenn in der Mailstatistik ebenfalls nach Uhrzeit (von, bis) gefiltert werden könnte.

    ENGLISH
    Mail statistics filter on time (from, to)
    Hello All,
    it would be nice if the mail statistics could also be filtered by time (from, to).

    1 vote

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  11. Hola, sería bueno que en los resultados se mostrara toda la información del contacto, como el nombre, telefono y demás datos que uno decide importar.

    Results with more information
    Hello, it would be nice if the results would show all the contact information, such as name, phone and other data that one decides to import.

    1 vote

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  12. Hi,
    It would be very helpful to have a file report of all actions performed by all contacts on all campaigns. format like
    contact email; campaign title; action (delivered/ open/ clicked...); date and time

    We can have this info in the UI through the Contact menu, then selecting a contact, then selecting a campaign, which leads to the attached UI. But there is not possibility to get a full extract of the data, which is in the mailjet database however

    Such a data extraction could help to see how many times, how many users have clicked on a given email,…

    1 vote

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  13. Incorporar en el Plan Anual Básico 15 000 la opción Estadísticas -> Enlaces pasaba a estar deshabilitada

    Statistics -> Links
    Incorporate in the Basic Annual Plan 15 000 the option Statistics -> Links was disabled.

    1 vote

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  14. Hi, Could you improve email tracking dashboard ? It's really hard to find if a diven email has really been sent, delivered, open. If you could add earch per sender, per contact, per subject etc. Also when I select a period in "statistics", it always resets to a random date in July. Thanks in advance !

    1 vote

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  15. 1 vote

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  16. De manière générale nos gestionnaires disposent d'une version d'excel ne permettant pas de choisir le séparateur et proposant par défaut le point-virgule. Ce n'est habituellement pas un problème car l'import au niveau du BO accepte aussi les fichiers de ce type la plupart du temps.

    Le problème est présent lorsqu'il a un fichier avec séparateur point-virgule et qu'il y a une virgule dans l'une cellules. Le fichier est alors rejeté sans la moindre explication du problème. On peut parfois passer beaucoup de temps à tâtonner pour trouver ce qui cloche avec le fichier qu'on souhaite importer

    Nous souhaitons :
    -…

    1 vote

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  17. Nous avons régulièrement des campagnes pour lesquels le taux de clics dépasse les 100%, généralement associées à un nombre d'import de clics à 00:00'00" ou sans information horaire.

    Il nous a été indiqué que cela correspondait à des campagnes de vérifications gmail et/ou à des outils anti-spam et/ou à des clics faits automatiquement par des robots.

    Nous pouvons l'entendre et nous savons que les autres routeurs d'emails rencontrent des problèmes similaires, mais les statistiques sont alors inexploitables au niveau du BO mailjet et cela fait de nombreux mois que nous l'avons signalé.

    Avez-vous pu avancer sur le sujet, pour tracer…

    9 votes

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  18. Top level Account/Sub-Account page showing high level statistics for each sub account. Have the same data range selector capability to show today, 7 days, etc. but show the graphs and totals for each on the same page along with an aggregate section of the entire account. This is more inline with an executive dashboard, having to go through menus to see each sub-account individually and manually calculate aggregate numbers is time consuming and ridiculous.

    2 votes

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  19. Hi,
    Mailjet allows you to upload extra fields in records, but does not allow you to download this information. We need other fields such as donor number to be able to more easily identify the record on our database for updating. Please add an option to allow this.

    3 votes

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  20. As suggested by Svilen in #2142368 I'd like to suggest an improvement for your product team: As a customer administrator, I would like to gain more insights to the send eMails (campaign and transactional eMails via API and SMTP), so that I can better investigate in case of wrongly send messages. One thing I would like to see is the send messages over time per FROM address.

    Currently I could only use API to get data and analysis by my own. Assuming that I'm not the only customer with the statistic demand, it would wasted time if every customer would…

    2 votes

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