64 results found
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Estadísticas - segemtnación clara de apertura y clicks
Me gustaria que se generara una
funcionalidad que permita diferenciar entre los dos tipos de clic , donde también se pueda registrar eventos de apertura en casos donde el proveedor de correos electrónicos del destinatario no pueda visualizar imágenes.
Gracias===English===
I would like to generate a
functionality that allows to differentiate between the two types of clicks, where you can also register opening events in cases where the recipient's email provider can not display images.
Thanks2 votes -
Statistics by sending address
Bonjour,
Nous avons besoin de trier les mails envoyés par adresse d'envoi pour pouvoir savoir combien de mail a envoyé chaque adresse, ainsi que par adresse le taux d'ouverture ou de clic. Des graphiques (camembert) pour illustrer le % d'envoi par chaque adresse serait un réel plus.
Bonne journée,===English===
Hello,
We need to sort the sent emails by sending address to be able to know how many emails have been sent by each address, as well as by address the open or click rate. Graphs (pie charts) to illustrate the % of sending by each address would be a…2 votes -
New Subscribers
We have 4 different databases, we would like the ability to see how many new subscribers for each list I have got per month more easily
1 vote -
Remove bot and security opens and clicks
Any clicks and open events are registered in statistics, even if they were performed by bots or security systems. Currently you don't offer an option to differentiate those clicks/opens. So basically, the campaign metrics are nearly worthless without this knowledge, as we truly do not know who really opened and clicked. We have been doing follow ups the clicks and getting people telling us that they never opened and clicked on the email. Very frustrating. I highly recommend you fix this or I will need to move to another provider who does.
8 votes -
More specific data extraction
Extraction de données plus spécifiqueMadame, Monsieur,
Nous souhaiterions pouvoir disposer d'une nouvelle fonctionnalité nous permettant d'extraire la liste des désabonnés pour toutes nos campagnes à un instant T.
Par rapport à l'extraction actuellement réalisable nous souhaiterions que les données suivantes soient directement disponibles dans l'Excel :
- Email de la personne désabonnée
- Campagne dont est issue le désabonnement (nom de la campagne ou date de la campagne)
- Date du désabonnement
Merci d'avance pour votre retour sur cette prestation.
Bien à vous,===English===
Dear Sir/Madam,
We would like to have a new functionality allowing us to extract the list…1 vote -
Select more than 10 campaigns for comparison / Include full 'Internal Name ID' for comparison
Hello MailJet,
Following up on my previous inquiry, I’d like to send you some other potential points of improvement for your service.
MailJet has created a ‘Compare-campaigns’ environment. This environment would be helpful to include an option to select more than 10 campaigns for comparison. In my opinion, having an option to select at least 31 campaigns at a time would be beneficial to users of your service. In this manner we would be able to understand how well our campaigns of at least one month have been performing in correlation to one another.
Because we’re only able to select…
1 vote -
Distinction between Marketing/Transactional Campaigns in Statistics
Hello MailJet,
As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.
For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.
As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent…
3 votes -
Preview Text in campaign report / Retrieving data beyond 400 days
Hello MailJet,
Currently we are trying to compare the results of our campaigns through your dashboard. It seems like there is some crucial data missing to be able to make a proper comparison between our best and worst performing campaigns.
In our case, our design-team is curious to find out how well their 'Preview texts' are performing in comparison to the open-rates. Unfortunately, we're only able to find the 'Subject text' in the campaign reports.
Is there a way to extract the ‘Preview text’ from the reports? And if not, could you explain why this option has been left out…
1 vote -
Select campaign by Internal Name ID for comparing reports
Hello Mailjet,
Our company has been using your software for a fair amount of time. Currently I am trying to compare our campaign data and I am running into some problems.
In the following article the author has provided some information:
https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor
Mailjet’s Email Editor
author: N.Makarov
2 months ago UpdatedThe article clearly states:
"1) Title: Give a title to your campaign to identify it in your reports. This is an internal name that only you will see."To give you a perspective on our current situation: We send out every campaign in threefold. One in the English language,…
1 vote -
a system to filter out automated click events
Had a problem with statistics with multiple cases of 10+ individuals from the same company clicking on all of the links. In some cases 10+ links, which is obviously not accurate analytics, and i have no idea who is actually reacting to campaigns.
It was explained in writing by support as
"I spoke to someone about this and apparently some security software will automatically open the links in a message to check for viruses. It seems like this is what's causing those click events. I hadn't run into that before so it doesn't seem to be common. This shouldn't cause…5 votes -
Add Reply Rate in Stats in Free Version
Mailjet is good but a little suggestion from me that please add reply rate in the stats. So we can know the data that how many replies we've got from the email campaigns.
1 vote -
Inconsistent statistics problems
Problèmes de statistiques incohérentes
Vos statistiques dont bizarres. 12 mails ouvert et 54 mails cliqués ... il y a des anomalies dans vos retours d'informations===English===
Inconsistent statistics problems
Your statistics are weird. 12 emails opened and 54 emails clicked ... there are anomalies in your feedback2 votes -
API call for email send limit
API method to monitor the amount of emails left to send before limit reached OR notification email when limit almost reached
2 votes -
Search for sent mails by email address
Add search by email address.
5 votes -
Filter by template in stats
It would be great if we could segment/filter the stats page by template name so that we can see how specific email templates are performing. The aggregate report is nice to have but doesn't tell us much information about each template
4 votes -
Sort campaigns by categories(values)
It would be a great advantage to be able to sort your campaigns by all values such as opens, clicks and emails, so that the campaign with the most clicks appears at the top and the one with the second highest etc.
Best regards
Marc
6 votes -
1 vote
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Add TemplateID in the CSV stats
Add TemplateID in the CSV export from the Stats page for admin purposes.
2 votes -
Add option for anonymized statistics (open rate / click rate)
There is still no option to use anonymized statistics (open rate and click rate). Right now, the only option that Mailjet offers is personalized statistics. But according to GDPR, every recipient has to explicitly agree that his/her personal data is used for statistics (there even has to be an option when signing up for the newsletter so that people can sign up without their personal data being used for statistics – meaning that if one person does not agree to that, you can not use any personalized data at all in your statistics). Please add an option for anonymized instead…
4 votes -
Analytics reports in PDF format
I propose to put the reports in PDF format with tables and diagrams as presented on your site. This would be much more useful and convenient and is what other emailing services (your competitors) offer.
It is not easy to analyze a csv file and keep it in the archives.
2 votes
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