104 results found

1. alert when temporarily blocked account

   Hace poco tuvimos un bloqueo temporal de correo por el cual perdimos algún contrato. El problema es que los correos no son rebotados y no supimos que la cuenta estaba bloqueada hasta que entramos al panel de mailjet. Os pedimos que si realizar dicha acción mandéis un correo avisando para así poder entrar en el panel y saber que pasa. También sería adecuado para agilizar los tiempos que mandarais en porque ha sido bloqueado para poder aportar pruebas o poder tomar cualquier medida que nos sea necesaria.

   Saludos.

   ===English===
   We recently had a temporary mail blockage whereby we lost some contract. The problem is that the emails are not bounced and we did not know that the account was blocked until we entered the mailjet panel. We ask that if you do this, please send an email to let us know so that we can log into the panel and find out what is going on. It would also be appropriate to expedite the times that you send because it has been blocked to be able to provide evidence or to take any action that is necessary for us.

   Greetings.

   Hace poco tuvimos un bloqueo temporal de correo por el cual perdimos algún contrato. El problema es que los correos no son rebotados y no supimos que la cuenta estaba bloqueada hasta que entramos al panel de mailjet. Os pedimos que si realizar dicha acción mandéis un correo avisando para así poder entrar en el panel y saber que pasa. También sería adecuado para agilizar los tiempos que mandarais en porque ha sido bloqueado para poder aportar pruebas o poder tomar cualquier medida que nos sea necesaria.

   Saludos.

   ===English===
   We recently had a temporary mail blockage whereby we lost some… more

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2. Mailjet logo still present & inaccurate pricing

   Hi there,

   I was under the impression that if I upgraded to the Essential Premium Plan, the Mailjet logo would no longer be included in my emails, yet, there it is. Not to mention that the pricing isn't accurate, I paid $24.90 instead of $15.

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3. Campaign label

   I would like to categorize my emails via labels. I am in charge of several brands in my company and it would make my life easier with a filter system.

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4. alert subaccounts of non-validated sender address. Not just the owner account.

   Non-validated sender address alerts should also be sent to the people you have shared access with to the subaccount.

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5. Recognition of accounts

   Reconnaissance des comptes

   Pour les agences qui utilisent plusieurs comptes (un par client) il serait judicieux dans vos mails trasactionnels de rajouter le site internet du compte en référence l'adresse mail n'est pas suffisante. JE ne sais jamais de quel compte vous me parlez que ce soit pour les factures ou pour un problème technique.

   ===English===

   For agencies that use several accounts (one per client) it would be wise to add the website of the account in reference to the email address is not enough. I never know which account you are talking about, whether it is for invoices or for a technical problem.

   Reconnaissance des comptes

   Pour les agences qui utilisent plusieurs comptes (un par client) il serait judicieux dans vos mails trasactionnels de rajouter le site internet du compte en référence l'adresse mail n'est pas suffisante. JE ne sais jamais de quel compte vous me parlez que ce soit pour les factures ou pour un problème technique.

   ===English===

   For agencies that use several accounts (one per client) it would be wise to add the website of the account in reference to the email address is not enough. I never know which account you are talking about, whether it is for invoices or… more

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6. Notification for new subscribers

   Benachrichtigung bei neuen Abonnent*innen
   Für nachgelagerte Marketingaktionen wäre es sehr hilfreich, wenn man sich eine Benachrichtung/Email zusenden lassen kann, wenn es einen neuen Abonennten in einer Kontaktliste gibt. Aktuell bin ich darauf angewiesen mit täglich einzuloggen und zu schauen, ob sie jemand neues registriert hat. Bitte prüfen sie diesen Vorschlag udn geben sie mir Rückmeldung, ob sie in diesen in das Backlog ihrere Produktentwicklung übernehmen werden. In der Tat ist das in Zukunft ein sehr wichtiges Feature für uns, was auch entscheidend dafür wird, ob wir weiterhin bei Mailjet bleiben.

   ===English===
   For downstream marketing campaigns, it would be very helpful to be able to get a notification/email when there is a new subscriber in a contact list. Currently I have to log in daily and see if someone new has registered. Please check this suggestion and give me feedback if you will include it in the backlog of your product development. Indeed, this is a very important feature for us in the future, which will also determine whether we stay with Mailjet.

   Benachrichtigung bei neuen Abonnent*innen
   Für nachgelagerte Marketingaktionen wäre es sehr hilfreich, wenn man sich eine Benachrichtung/Email zusenden lassen kann, wenn es einen neuen Abonennten in einer Kontaktliste gibt. Aktuell bin ich darauf angewiesen mit täglich einzuloggen und zu schauen, ob sie jemand neues registriert hat. Bitte prüfen sie diesen Vorschlag udn geben sie mir Rückmeldung, ob sie in diesen in das Backlog ihrere Produktentwicklung übernehmen werden. In der Tat ist das in Zukunft ein sehr wichtiges Feature für uns, was auch entscheidend dafür wird, ob wir weiterhin bei Mailjet bleiben.

   ===English===
   For downstream marketing campaigns, it would be very helpful… more

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7. Merge subscriber lists

   I have several contact lists and would like to merge them. Unfortunately its not possible

   Newsletter: I would like to choose more than one Suscriber List. Its not practical

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8. Sorry, something went wrong.

   "Sorry, something went wrong." is not helpful.

   4 votes

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   under review  ·  0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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9. DONT BLOCK SENDER EMAILS

   SVP DEMANDE D'AMÉLIORATION :

   Il arrive que nous mêmes, avec l'une des adresse "sender" de nos mails, déclarions notre propre email comme spam.
   Notre adresse sender est ensuite bloquée et cela perturbe gravement notre fonctionnement.
   SERAIT IL POSSIBLE DE LUI DEMANDER CONFIRMATION QUE LORSQU'UNE ADRESSE SENDER DÉCLARE SON MAIL COMME SPAM ?
   Notez que nous avons plusieurs adresses sender, sur 2 domaines différents, mais qu'elles sont toutes reliées à des salariés de la même organisation qui dispose de 2 sites internet.

   ===English===
   PLEASE REQUEST IMPROVEMENT:

   It happens that we ourselves, with one of the "sender" addresses of our mails, declare our own email as spam.
   Our sender address is then blocked and this seriously disrupts our operation.
   WOULD IT BE POSSIBLE TO ASK HIM FOR CONFIRMATION WHEN A SENDER ADDRESS DECLARES HIS MAIL AS SPAM?
   Note that we have several sender addresses, on 2 different domains, but that they are all linked to employees of the same organization which has 2 websites.

   SVP DEMANDE D'AMÉLIORATION :

   Il arrive que nous mêmes, avec l'une des adresse "sender" de nos mails, déclarions notre propre email comme spam.
   Notre adresse sender est ensuite bloquée et cela perturbe gravement notre fonctionnement.
   SERAIT IL POSSIBLE DE LUI DEMANDER CONFIRMATION QUE LORSQU'UNE ADRESSE SENDER DÉCLARE SON MAIL COMME SPAM ?
   Notez que nous avons plusieurs adresses sender, sur 2 domaines différents, mais qu'elles sont toutes reliées à des salariés de la même organisation qui dispose de 2 sites internet.

   ===English===
   PLEASE REQUEST IMPROVEMENT:

   It happens that we ourselves, with one of the "sender" addresses of our mails, declare… more

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10. Mailjet recommendations

    Mailjet ist so gnadenlos SCHLECHT geworden!

    a) Irgendwie ist eine super-dämliche Rechtschreibkorrektur eingebaut, die einem das Arbeiten unmöglich macht, den Cursor immer wild in irgendwelche Himmelsrichtungen springen lässt und damit nur Fehler einbaut, die man dann viel zu spät erkennt.
    b) Der Korrekturzeitaufwand ist dadurch massiv.
    c) Die letzte Zahlung wurde nicht eingelöst, obwohl alles normal war und auf dem Konto mehr als genug Deckung vorhanden war. Jetzt ist einfach mal das Nutzerkonto gesperrt. Hervorragend!
    d) Und dies alles bei gestiegenen Kosten von 18 auf 23€, also um 30%. Nicht schlecht.
    e) Wenn man die Kontakte exportieren will, wird jedes ä, ö oder ü zu einem ?. Was soll das bitte schön? Wenn ein Anbieter nicht mit unseren deutschen Sonderzeichen zurecht kommt, dann hat er auf dem deutschen Markt auch nichts zu suchen.

    Einfach nur grottenübel schlecht!!!!

    ===English===
    Mailjet has become so mercilessly BAD!

    a) Somehow a super stupid spelling correction is built in, which makes working impossible, always makes the cursor jump wildly in any cardinal directions and thus only builds in errors, which one then recognizes much too late.
    b) The correction time expenditure is thereby massive.
    c) The last payment was not honored, although everything was normal and there was more than enough coverage on the account. Now the user account is simply blocked. Excellent!
    d) And all this with increased costs from 18 to 23€, i.e. by 30%. Not bad.
    e) If you want to export the contacts, every ä, ö or ü becomes a ?. What is that supposed to do? If a provider can't handle our German special characters, then he has no business on the German market.

    Just grotto bad bad!!!!

    Mailjet ist so gnadenlos SCHLECHT geworden!

    a) Irgendwie ist eine super-dämliche Rechtschreibkorrektur eingebaut, die einem das Arbeiten unmöglich macht, den Cursor immer wild in irgendwelche Himmelsrichtungen springen lässt und damit nur Fehler einbaut, die man dann viel zu spät erkennt.
    b) Der Korrekturzeitaufwand ist dadurch massiv.
    c) Die letzte Zahlung wurde nicht eingelöst, obwohl alles normal war und auf dem Konto mehr als genug Deckung vorhanden war. Jetzt ist einfach mal das Nutzerkonto gesperrt. Hervorragend!
    d) Und dies alles bei gestiegenen Kosten von 18 auf 23€, also um 30%. Nicht schlecht.
    e) Wenn man die Kontakte exportieren will, wird jedes… more

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11. Profile Picture

    i want to Remove profile picture so how can its possible

    1 vote

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12. typo in translation

    Please fix following typo in german translation:

    Sie brauchen nut folgendes hinzuzufügen:
    to
    Sie brauchen nur folgendes hinzuzufügen:

    •  

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13. Adding tax number

    Hello, i have problem with adding tax id number in billing section:

    •  

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14. New invoice format

    Édites des factures conformes sur une seule feuille au lieu de trois, et en français s'il vous plaît…

    ===English===
    New invoice format
    Said compliant invoices on one sheet instead of three, and in French please...

    4 votes

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15. Bulk shared user

    Ability to bulk add shared users

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16. facturation

    A l'attention du service comptabilité
    Je ne comprends pas pourquoi vos factures sont sur 3 pages depuis avril 2021 ce n'est pas du tout pratique et encore moins écologique. Le format d'avant était beaucoup mieux.
    bien cordialement
    Isabelle

    ===English===
    billing
    To the attention of the accounting department
    I don't understand why your invoices are on 3 pages since April 2021, it's not practical at all and even less ecological. The previous format was much better.
    Sincerely
    Isabelle

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17. Localization of Billing/Invoice

    Facturation
    Bonjour,

    Depuis quelque mois nos factures sont en Anglais, de ce fait la référence est INV au lieu de FR. Comment revenir à la version FR ?
    Merci d'avance pour votre retour.
    Cordialement

    ===English===
    Billing
    Hello,

    Since a few months our invoices are in English, so the reference is INV instead of FR. How can we go back to the FR version?
    Thank you in advance for your feedback.
    Sincerely

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18. Idea box

    Boîte à idée
    Le bouton "Donnez-nous vos commentaires" que je suis en train d'utiliser sur FireFox, ne fonctionne pas sur Chrome.

    ===English===
    Idea box
    The "Give us feedback" button I am using on FireFox, does not work on Chrome.

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19. Order upgrade

    I'm not able to upgrade order to premium? Need help with that as soon as possible.

    Answer to my email samuli.pirkkama@databond.biz

    /Samuli

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20. Select Entry Account within the UI

    Festlegen des Einstiegskontos beim LogIn

    ===English===
    Defining the initial account when logging in

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