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481 results found

  1. Hi, I would like to know how to resend the campaign email to "non-openers". I tried to create a contact segment but it does not allow me to select my original campaign. Many thanks, Charlotte

    1 vote

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    0 comments  ·  Contact Management & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Hello, I am consistently being logged out of the MailJet platform after what seems to be only 20-30 minutes. This has been consistent for me since I started using MailJet, and is particularly frustrating. I'm not sure what causes this automatic log-out, but it would be very convenient if we had some control or options regarding this.

    1 vote

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    0 comments  ·  Account & User Management  ·  Flag idea as inappropriate…  ·  Admin →

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  3. I would like the ability to set preview text via API

    1 vote

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    0 comments  ·  Email API  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Embedding an email subscription form to a customer website is done by using an iframe. I was told by customer support that this is currently the only option. A downside of this method is that the subscription form sets a number of cookies, including marketing cookies used for tracking users across multiple websites in order to present advertising. According to current privacy principles, a website visitor needs to be given an option to decline cookies that are not essential for the basic function of the website. The problem is that the embedded subscription form does not work if the visitor…

    3 votes

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    0 comments  ·  Email Editor  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Je suis intéressé par pouvoir mettre en forme les listes numérotées et à puces (police, taille, couleur) afin que ce soit cohérent avec la mise en forme du texte.
    Paramétrable, ou automatique
    Merci

    Bulleted and numbered lists - formatting
    I'm interested in being able to format numbered and bulleted lists (font, size, color) so that it's consistent with text formatting.
    Configurable, or automatic
    Thank you

    2 votes

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    0 comments  ·  Email Editor  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Workflows need to have ability to design in different parameters to trigger different follow-up emails. Example: Message 1 is sent, those who do not click get message 2, those that click get message 3, those who do not open get message 4. Those that do not click message 2 get message 5. that is a true workflow. Having only 1 trigger for an entire workflow does not work at all, even if the trigger fires for each subsequent email in the workflow.

    2 votes

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    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →

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  7. The ability to preview how a campaign would look to a specific contact when contact properties are included.

    1 vote

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    0 comments  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Provide the ability to schedule a campaign to be delivered based on the recipients timezone.

    1 vote

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    0 comments  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →

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  9. For automations, it would greatly improve workflows if: we could determine which actions from the contact targeted makes them leave the workflow. For example: once the contact clicks on a link or even opens the mail, they leave the workflow.

    Another idea, the workflow should have "If" actions. For example: if the contact opened the mail but hasn't clicked on any link, send mail n°2.

    3 votes

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    0 comments  ·  Automation  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Votre site est bien fait, le seul petit défaut qui doit être facilement rectifiable est cet espace immense en haut qui oblige sans arrêt à prendre l'ascenseur : on économiserait aisément plusieurs centimètres au dessus du mot 'Tableau de bord' qui peut même être supprimé
    Tout comme peuvent être supprimés les titres : Mes campagnes, etc. puisque le lien est inscrit en petit au-dessus et ne prend pas trop de place (lui)

    Your site is well done, the only small defect which must be easily rectified is this immense space at the top which obliges without stop to take the…

    1 vote

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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Add ability to customize return-path via API to avoid to do it manually (same as domain validation).

    2 votes

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    0 comments  ·  Deliverability  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Wir haben sehr viele Templates für unsere Transaktionsmails innerhalb von Mailjet. Um diese Templates im großen Stil bearbeiten zu können, ist ein Download nötig, da wir dies extern vergeben. Aktuell ist es nötig, dass man die Templates einzeln herunterlädt. Hier wäre ein Bulk-Export als .zip von sehr großem Nutzen.

    Bulk export of mail templates
    We have a lot of templates for our transactional mails within Mailjet. To be able to edit these templates in bulk, a download is required as we outsource this. Currently it is necessary to download the templates one by one. Here, a bulk export as .zip…

    1 vote

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    0 comments  ·  Email Editor  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Please add automatic return-path stamping and self service for the same.

    Right now there is only one custom return path pr. sub account.

    We should simply be able to setup this return-path once for a domain, and have is useable by multiple sub accounts

    Just like with DKIM.

    You can use plus addressing to make sure bounces are stored in the right subaccount.

    Since many other vendors are doing this already, I expect to see the same form mailjet as it is essential for compliance and flexibility of the platform.

    3 votes

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  14. Hi mailjet team.

    we are using Zapier to transfer new newsletter subscribers to a CRM (monday).

    Unfortunately the API between mailjet an Zapier only can transfer the email-address, but not other fields / properties.
    As you can understand it would make very sense also to transfer fields like name, gender and so on. Especially to a CRM.

    I would love to hear that this is something that is in development and soon to be ready. We really would like to avoid to move from mailjet to another system.

    Thanks & regards,
    Ben

    2 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Hello,
    It has been a problem last few months: Please look at my attachment. At the main contact list screen everything seems to be ok, but when I try to select a list the programme does not recognize the Greek characters
    Thank you and best regards

    Hello,

    Thank you for contacting us.
    We support most charset encodings. However, using UTF-8 in your emails is recommended for better compatibility.
    Best,
    Bobbie / Mailjet by Sinch

    Dear all,
    Please see my previous email and my attachment
    I think it is clearly an issue of the platform, that appeared suddenly, without any action…

    1 vote

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    0 comments  ·  Support  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Es wäre praktisch, wenn der SMS-Zustellung mit Nummern funktionieren würde, die länger als 11 Ziffern sind, da es in Deutschland Handynummern mit 13 Ziffern (ohne Prefix) gibt. Das betrifft auch einige unserer Kunden.

    SMS delivery with numbers longer than 11 digits

    It would be handy if SMS delivery would work with numbers longer than 11 digits, as there are mobile numbers with 13 digits (without prefix) in Germany. This also affects some of our customers.

    1 vote

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    0 comments  ·  SMS  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Il faudrait avoir la possibilité d'ajouter des class personnalisée dans le <style> du head.
    Comme vous le savez sans doute, gmail ne garde qu'une balise <style> par e-mail (la première contentant des mediaqueries.
    De ce fait, il est impossible d'ajouter du code HTML personnalisé dans un template préfait.

    Adding mediaqueries
    We should have the ability to add custom classes in the <style> of the head.
    As you probably know, gmail only keeps one <style> tag per email (the first one containing mediaqueries.
    Because of this, it is impossible to add custom HTML code in a pre-made template.

    1 vote

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    0 comments  ·  Email Editor  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Il faudrait avoir la possibilité d'ajouter une section sauvegardée depuis un modèle HTML.
    Nous travaillons avec une agence qui intègre les e-mails de 0 et c'est dommage de ne pas pouvoir utiliser les section sauvegardée. On perds beaucoup de temps à la mise à jour

    Adding a saved section in the html
    It should be possible to add a saved section from an HTML template.
    We work with an agency that integrates 0 emails and it's a shame not to be able to use the saved section. We lose a lot of time to the update

    1 vote

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  19. 1 vote

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  20. Il est impossible d'insérer un espace insécable dans l'éditeur d'email (j'ai contacté le support qui me l'a confirmé).
    Je ne comprend pas qu'une fonctionnalité basique comme celle-ci soit absente de votre outil !
    Quand allez-vous ajouter cette possibilité (le tiret insécable aussi d'ailleurs) ?

    It is impossible to insert a non-breaking space in the email editor (I contacted the support who confirmed it to me).

    When are you going to add this possibility (the non-breaking dash also by the way)?

    1 vote

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