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  1. To simplify ETL processed we need just recently added and updated contacts and contactdata. Current API endpoint is not offering filter for this.

    Comparable with bouncestatistics: FromTS and ToTs query parameters.

    Now we need to refresh data daily and the amount of data being moved is kind of huge.

    3 votes

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    0 comments  ·  Email API  ·  Admin →
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  2. Your ticketing System very poor. Please improvement it. I was waiting so much time but no revert on the issue

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  3. generate web version in custom html with [[PERMALINK]] and with transactional templates not only marketing templates.

    5 votes

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  4. I would like the text in the yellow block when setting a custom track-host be more clear. Currently it is all one block, but bullet points to point out the different CNAMES needed for HTTPS and HTTP would be great. Similar to the below:

    To customize your track hostname, first you need to create a CNAME. In most environments, NAMEs are easy to create. Use a subdomain or host of your choosing (keep it short, ie: go, redir or r):
    • User.mailiet.com. for HTTP links
    • Uset.mailiet.com. for HTTPS links
    The final dot may not be required by all DNS…

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  5. Marketing templates can already be duplicated (exported) as automation/transactional templates. This should also be possible for double opt-in templates, so we don't have to start over.

    3 votes

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  6. Changing the font family or font size in the paragraph style has no effect, only global font family seems to work.

    3 votes

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  7. Neue Formulare zur Sammlung in Kontaktlisten werden auf mobilen Endgeräten (Handy, Tablet) nicht angezeigt.
    Ich halte es für schwierig, dass die "alten" Widgets zum 31.01. abgeschaltet werden sollen, wenn die neuen noch nicht richtig funktionieren.
    Bitte hier um Unterstützung!
    Herzliche Grüße Anja Röck

    ENGLISH
    New forms for collection in contact lists are not displayed on mobile devices (mobile, tablet).
    I think it is difficult that the "old" widgets should be turned off on 01/31 when the new ones are not working properly yet.
    Please ask for support here!
    Kind regards Anja Röck

    4 votes

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  8. Wir benötigen die Möglichkeit, Kontaktlisten anzulegen, in denen auch E-Mail-Duplikate erlaubt sind, wenn diese sich in anderen Variablen (Namen) unterscheiden. Oft registrieren sich mehrere Personen über dieselbe E-Mail-Adresse (Ehepaare z.B.), fallen dann aber aus den Kontaktlisten, weil sie dieselbe Mailadresse nutzen. Wir bitten um schnellstmöliche Einrichtung dieser Funktion.


    In English:
    Wie would like to have the option to create contact lists including e-mail duplicates, when they differ in other variables such as names. Often people register under the same e-mail address (such as married couples) and one of the contacts is excluded from the list due to them using the…

    2 votes

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  9. We send different types of emails (i.e. Motoring, Home, Garden etc). To help with engagement we would like to be able to create a segment by the Clicks/Opens of a previous type of email within the last x days. Currently you can do this at a campaign level but if you could tag emails and then use the tags to create the segments this would improve the process greatly.

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  10. Der neue Formeditor gibt die Formulare in der Vorschau nicht responsive aus, wenn 3- oder 4 Spalten mit je einem Feld verwendet werden, die im Desktip nebeneinander und auf Mobil untereinander angezeigten werden sollen. Auch nicht, wenn die entsprechenden Einstellungen gemacht werden.
    Container mit Klasse .pas-section enthält das display:flex, welches wohl für die Spalten .pas-group vorgesehen ist. Dazwischen ist aber ein pas-group, welches kein display:flex hat.
    Hinzufügen dieses verbesser die Desktop-Ansicht. Für die Handyansicht reicht das nicht.


    The new form editor does not display responsive forms in preview when using 3 or 4 columns with one field each, which should…

    2 votes

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  11. It looks like TikTok is missing from the list of social icons. Maybe get rid of defunct Google+ and add TikTok? I know, I'm not a big fan of TikTok but it's where it's at these days.

    2 votes

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  12. The idea is when I want to delete a contact list which is still in use (for example linked to a scheduled campaing), the system has to warn me that this contact list is still in use, and it has to ask me if I am sure to want to delete it. Otherwise we will delete the contact list and the campaign will be put in Queued without informing us.
    We had the case by deleting by error some contact lists and we have then see that some campaigns were not sent :-(.

    1 vote

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  13. General issues or complaints regarding Mailjet support experience(s).

    26 votes

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    15 comments  ·  Support  ·  Admin →
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  14. Was können wir tun, damit unsere ontaktlisten korrekt geschrieben werden?

    ENGLISH
    Illegible title contact lists
    What can we do to make sure our ontact lists are spelled correctly?

    2 votes

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  15. Bonjour
    Pouvez-vous m'indiquer les possibilités de renommer un sous-compte?

    ENGLISH
    Rename a sub-account
    Hello
    Can you tell me the possibilities to rename a sub-account?

    2 votes

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  16. Translation issue, I'm using the dashboard in dutch, but on a lot of paces where hte Year should be displayed I see a %J

    Als i see a time af ter it like "35:55" I don't know where you live, but here we have max 24 hours in a day ;)

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  17. Your system is really really bad, I'm really worried about to how you deal with personal information.

    Just create a ticket is a nightmare

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  18. When using Mailjet as SMTP I would like to avoid adding every recipient to Contacts.

    Since Mailjet is used as SMTP (and contacts are stored externally) - there is no need to keep every recipient in the Mailjet contacts.

    Adding every recipient into contacts without need creates an additional security risk.

    1 vote

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  19. Sehr geehrte Damen und Herren,

    bitte hinterlegen Sie die Möglichkeit, das Feedback bei nicht ausgefüllten Pflichtfeldern zu verstärken.
    Z.B. durch einen Text, der unterhalb des Eingabefeldes auftaucht und zusätzlich noch ein Text direkt bei dem Absende-Button.

    Menschen mit Farb- oder allgemeiner Sehschwäche sehen sehr wahrscheinlich die rote Umrandung gar nicht.

    Zudem schaut man auf den Absenden-Button und bekommt die Änderung bei den Eingabefeldern ([dunkel-]rote Umrandung statt schwarzer Umrandung) gar nicht mit und fragt sich, warum das Formular nicht abgesendet wurde.

    Mit freundlichen Grüßen

    ENGLISH
    Stronger feedback for empty mandatory fields
    Dear Sir or Madam,

    please add the possibility to strengthen…

    2 votes

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  20. Hello,
    We use a template system and send variables from a Java backend. To make it dynamic, we retrieve the template and analyze the detailcontent: Text-part to extract the variables, and then send them. An improvement would be to directly retrieve the variables.
    What I would like is to be able to retrieve the variables used inside a template email, for instance when using the java mailjet client, I would like a new enum called Variables and do somethind like that:

    public class TemplateDetailcontent {

    public static Resource resource = new Resource("template", "detailcontent", ApiVersion.V3, ApiAuthenticationType.Basic);
    
    public static String TEXTPART =
    2 votes

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    0 comments  ·  Email API  ·  Admin →
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