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  1. Is it possible to have an email sent to us with a summary of the previous days sent emails, we use the service to send order emails and if one gets soft bounced or other errors we are not aware of it. It would be good if we can have an email summary sent to us each day so we can look out for issues, so it says x% were soft bounced, x% blocked etc...

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  2. With this feature an API key will only allow requests from certain IP-addresses (ranges) of countries. This limits the risks when API keys are compromised.

    10 votes

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    0 comments  ·  Security  ·  Admin →
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  3. Hi, Could you improve email tracking dashboard ? It's really hard to find if a diven email has really been sent, delivered, open. If you could add earch per sender, per contact, per subject etc. Also when I select a period in "statistics", it always resets to a random date in July. Thanks in advance !

    2 votes

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    1 comment  ·  Analytics  ·  Admin →
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  4. Importing DB. Instead of having to create a dedicated column to create a specific tag for an import, would it be possible like Mailchimp to insert the tag once the import is done. It will ease our work if we have several imports. Thx

    2 votes

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  5. There is no option to stop sent email even tough system is ending 200 emails per day there is no option to stop or change email after clicking sent. This is a very serious problem!

    4 votes

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  6. I accidentaly sent out a campaign on Sunday morning instead of Monday morning, because the week starts on Sunday instead of Monday on your date picker :(

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  7. My experience with the trial was poor. You are welcome to contact if you think you can improve my experience, but I found the site to be glitchy and not intuitive. I have little confidence in this product.

    1 vote

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  8. The site keeps asking me to sign in if I was inactive for a few minutes. It's just a bug... Cookies are allowed and I have this problem with no other site.

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  9. Il est impossible d'insérer un espace insécable dans l'éditeur d'email (j'ai contacté le support qui me l'a confirmé).
    Je ne comprend pas qu'une fonctionnalité basique comme celle-ci soit absente de votre outil !
    Quand allez-vous ajouter cette possibilité (le tiret insécable aussi d'ailleurs) ?

    It is impossible to insert a non-breaking space in the email editor (I contacted the support who confirmed it to me).

    When are you going to add this possibility (the non-breaking dash also by the way)?

    5 votes

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  10. We are presenting Mailjet as a white-label solution in an iframe. However, the email that's sent to validate an individual sender's email address still contains the Mailjet branding, which causes confusion in a white-label presentation. Please consider providing a solution that provides a white-label experience at all touchpoints, including the email that is sent to validate a sender's email address.

    2 votes

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  11. Email editor support of 2x retina images.

    2 votes

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  12. Enhance Automation Workflow: we need dynamic segments based on user behavior.

    Here is an example: we want to send a mailing to a contact list. Those users that clicked on links in the mailing should receive another mailing 7 days later (than the initial mailing, not the click date). User that DID NOT click on any links should NOT receive any further mailings.

    9 votes

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    started  ·  0 comments  ·  Automation  ·  Admin →
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  13. The Unsub event is not triggering in Zapier. Reference the bug report "New Unsubscribe Triigger not triggering".

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  14. If a URL is entered incorrectly into a campaign and the clicks are tracked (meaning the traffic is redirected through Mailjet's servers), it would be useful for Mailjet to be able to redirect the links from their servers.

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  15. I would like to be able to automate the resending of an email after a hard bounce/blocked event.

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  16. Certains messages en rebonds temporaires (lorsque l'IP partagée est bloquée et que la raison = "expéditeur bloqué") devrait être automatiquement renvoyés dans un délai de 1h/5h/12h/24h selon les possibilités, mais il n'existe aucun moyen de cibler (via un segment par exemple) les emails en rebond temporaire pour renvoyer une campagne ensuite, donc MailJet devrait automatiquement renvoyé les emails lorsque la raison du rebond le permet.
    Comme vu en pj, il y a un certain nombre d'email dans ce cas, et pour certains, il s'agit de clients actifs ayant ouvert des campagnes par le passé, c'est dommage de ne pas pouvoir…

    1 vote

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  17. Bonjour,
    Serait-il possible d'avoir des statistiques de campagne plus détaillées sur l'ouverture : % desktop / % mobile, devices, screen resolutions...
    cela nous permettra d'optimiser les templates en fonction des habitudes de nos utilisateurs
    Merci

    Campaign Analytics : opened desktop/mobile, devices, screen resolutions...
    Hello,
    Would it be possible to have more detailed campaign statistics on the opening: % desktop / % mobile, devices, screen resolutions...
    This will allow us to optimize the templates according to the habits of our users
    Thank you

    2 votes

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    0 comments  ·  stats  ·  Admin →
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  18. Please add automatic return-path stamping and self service for the same.

    Right now there is only one custom return path pr. sub account.

    We should simply be able to setup this return-path once for a domain, and have is useable by multiple sub accounts

    Just like with DKIM.

    You can use plus addressing to make sure bounces are stored in the right subaccount.

    Since many other vendors are doing this already, I expect to see the same form mailjet as it is essential for compliance and flexibility of the platform.

    12 votes

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  19. Versehentlich habe ich E-Mail Adressen ausgeschlossen.
    Gemäss System können diese mit der "Aktion" wieder anmelden reaktiviert werden...
    Leider funktioniert diese Aktion nicht.
    Bitte um Unterstützung. Danke!

    English
    Reactivate excluded e-mail addresses
    By mistake I have excluded e-mail addresses.
    According to the system these can be reactivated with the "action" register again...
    Unfortunately this action does not work.
    Please ask for support. Thanks!

    1 vote

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  20. our mail show incorrectly on iphone

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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