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  1. At the moment, it's not possible to know if a template is published or not when retrieved from API. As a consequence, if we try to call the /template/{id}/detailcontent on draft template, the API response is a 404.
    To solve this issue, is important to know the status of a template or to filter templates on /template API for status, to exclude draft templates.

    4 votes

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    0 comments  ·  Email API  ·  Admin →
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  2. Impossible de joindre le service facturation Mailjet pour se faire rembourser un prélèvement indu et pour modifier une adresse erronée. Mailjet, faut de la transparence et de l'accessibilité.

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  3. Please give your users the option to embed icons based on the "font-awesome library". I`ve tried to embed a font-awesome-css file (from my server) in order to use it as a custom font. I failed to "trigger" an icon by using the unicode of a special icon. This technique is used on daily webdesign bases with CMS. I think it would be highly appreciated to have this option when layouting Newsletters in your editor as well. Best regards, Bjarne Rubin (info@pixle.de)

    1 vote

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  4. Mailjet is the worst piece of software I needed to use in a long time. The loading times are horrible + I just deleted an email sequence because I was using something as a new template + I'm getting logged out all the time. You're very lucky that we don't have the dev capacity to switch to another tool right now, but as soon as we have a bit time we will 100% switch to XXXXX or any other tool. You are making the world a worse place with your software

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  5. Recently we had the case that someone went into a sub-account and reset the secret for an API key in order to get access to it in order to update some of the templates via the API. This same API key is used for our production processing.
    As only 1 API key can be kept per sub-account at the moment, there is also no work around except sharing the key. In our case this was done but the person lost it/deleted it somehow and didn't really think about the implications of resetting the secret. This caused our production API key…

    3 votes

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  6. It would be super-helpful to have access to the head content so I could create a style sheet that not only makes it easier to style an email, but also provides an easy way to assign my own fallback.

    3 votes

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  7. You closed my ticket without even looking at my issue.
    There is no way to re-open it
    You are ignoring my emails
    Very poor

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  8. Ich würde gerne eine E-Mail erhalten, sobald sich ein Kontakt abmeldet hat. So könnten wir diese E-Mail Adresse aus unserer Branchensoftware deaktivieren.

    E-mail as soon as a contact unsubscribes
    I would like to receive an email as soon as a contact has unsubscribed. This would allow us to deactivate this email address from our industry software.

    2 votes

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  9. Hallo Zusammen,
    es wäre schön, wenn in der Mailstatistik ebenfalls nach Uhrzeit (von, bis) gefiltert werden könnte.

    ENGLISH
    Mail statistics filter on time (from, to)
    Hello All,
    it would be nice if the mail statistics could also be filtered by time (from, to).

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  10. We should have more integration with other SAAS tools like various CRM', Microsoft 365, Canva?, Seamless.ai, etc.

    Automatic list import or automatic media import.

    1 vote

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  11. Smart insights prior to sending a campaign
    -System should automaticall check previews based on maximum number of decises/formats for possible styling errors
    -gong.io style email insights from aggregate campaign data

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  12. Hi there,

    Can you please add a thumbnail preview of EDMs on the 'My Campaigns' page? So they can be viewed at a glance while scrolling before clicking into? This would be hugely beneficial.

    Thank you,
    Vicki

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  13. I would like Mailjet to be able to talk to our CRM software, Pipeline. Our contact list is dynamic and changes on a daily basis. If I could somehow mass flag people in pipeline based on their status in Mailjet (high risk, low risk, hard bounce, soft bounce, etc) that would be extremely helpful so that I can exclude these contacts when uploading a new list.

    3 votes

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    0 comments  ·  Email API  ·  Admin →
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  14. It would be helpful to be able to add contacts to mailing lists which have non-ascii/international characters in their email address (such as Japanese or Chinese characters).

    3 votes

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  15. Guten Tag, können Sie bitte Ihre Rechnungen per Email versenden? Danke

    ENGLISH
    Sending invoices by email
    Good day, can you please send your invoices by email? Thank you

    1 vote

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  16. 2 votes

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    0 comments  ·  stats  ·  Admin →
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  17. Resend the campaign email to "non-openers"

    4 votes

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  18. Hi, I would like to know how to resend the campaign email to "non-openers". I tried to create a contact segment but it does not allow me to select my original campaign. Many thanks, Charlotte

    4 votes

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  19. my account has a preference to be in French. so for the stats on this page https://app.mailjet.com/stats I would like to see the date in French (today is 09/08/2022 not 08/09/2022) the time/date in the column in French as well and the time zone set accordingly for Paris.

    1 vote

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    2 comments  ·  stats  ·  Admin →
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  20. Cela fait 3 mois que j'utilises Mailjet sur Chrome et mes collègues et moi sommes déconnectés de Mailjet à chaque fois que ne l'utilisons pas pendant plus d'une à quelques heures.
    C'est a dire que meme si je garde Mailjet dans un onglet le matin, si j'y reviens l'apres midi je serais déconnecté.
    Pourtant lorsque je me connecte, je bouton "remember me" est coché.
    Ce bouton a le mérite d'exister, il faut le faire vivre :)

    I've been using Mailjet on Chrome for 3 months and my colleagues and I are disconnected from Mailjet every time we don't use it…

    2 votes

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