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7 results found

  1. Soft Bounce Management

    11 votes

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    2 comments  ·  Feature requests » Deliverability  ·  Admin →
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    Vilius commented  · 

    I would like to propose a change, that blocking due to hard-bounce should start from 2nd or 3rd bounce per recipient, instead of 1st hard-bounce like it is now. This is needed because sometimes recipient servers return hard-bounce because of *temporary* misconfiguration or other reasons. For example, recipient servers could have a mailbox migration in progress which temporary makes some mailboxes returning "unknown mailbox" error.
    2-3 retries would still protect sender spam score and would eliminate the need to contact Mailjet support every time there is a flick on recipients end.

    Vilius supported this idea  · 

  2. Display Hard/Soft Bounce reasons in stats CSV exports

    13 votes

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    5 comments  ·  Feature requests » Analytics  ·  Admin →
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    Vilius supported this idea  · 

  3. Detailes on Soft Bounces and Blocks in Frontend

    13 votes

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    5 comments  ·  Feature requests » Analytics  ·  Admin →
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    Vilius supported this idea  · 

  4. Add de-block button on blocked email addresses

    12 votes

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    0 comments  ·  Feature requests » Deliverability  ·  Admin →
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    Vilius supported this idea  · 

  5. Add unblock functionality

    8 votes

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    2 comments  ·  Feature requests » Contact Management & Segmentation  ·  Admin →
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    Vilius supported this idea  · 

  6. Stop making it so difficult to sign in. I have problems EVERY TIME I TRY TO LOG IN

    35 votes

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    10 comments  ·  Feature requests » Account & User Management  ·  Admin →
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    Vilius commented  · 

    I concur. Logging in into Mailjet dashboard is a pain. Please use standards such as NIST and allow users to specify long but not complicated passwords.
    Also, please add proper 2FA support with security key, such as Yubikey.

    Vilius supported this idea  · 

  7. View SMTP Responses within Campaign Reports

    2 votes

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    1 comment  ·  Feature requests » stats  ·  Admin →
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    Vilius supported this idea  · 
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    Vilius commented  · 

    It would be great if Mailjet UI could show the exact SMTP error code and response when hard-bounce or soft-bounce occurs. This information is crucial to understand why bounce occurred. For example current for "500 5.4.1 Access Denied" response UI reports just "Connection failure" which is not very descriptive.