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99 results found

  1. Hace poco tuvimos un bloqueo temporal de correo por el cual perdimos algún contrato. El problema es que los correos no son rebotados y no supimos que la cuenta estaba bloqueada hasta que entramos al panel de mailjet. Os pedimos que si realizar dicha acción mandéis un correo avisando para así poder entrar en el panel y saber que pasa. También sería adecuado para agilizar los tiempos que mandarais en porque ha sido bloqueado para poder aportar pruebas o poder tomar cualquier medida que nos sea necesaria.

    Saludos.

    ===English===
    We recently had a temporary mail blockage whereby we lost some…

    3 votes

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  2. Non-validated sender address alerts should also be sent to the people you have shared access with to the subaccount.

    3 votes

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  3. Enable Automation for User Provisioning

    It will be much easier for admins to manage users in corporate accounts if Mailjet will have a feature of system cross identity management (SCIM) or user functions through API.

    The addition or creating new users has a lot of manual process.

    2 votes

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  4. It takes tooooo long to tick off all the right images. Many times I will have to do 4-5 rounds of images. No good!! 2FA should be more than enough.

    2 votes

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  5. Currently an account cannot use both two-factor authentication and SSO simultaneously. This means:
    1) Any account using SSO has an insecure owner login (as it cannot use SSO and with SSO enabled cannot use two-factor auth)
    2) Any account using two-factor auth has insecure shared user accounts or cannot share access

    It is important for the owner account to be able to login without SSO, just in case anything goes wrong with this configuration. However having SSO enabled should not prevent the owner account from being able to use two-factor and therefore be as secure as possible.

    2 votes

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  6. Our new process of building campaigns needs more granular control of the permission levels.

    We are using 5 templates per sub-account that are built by our design team and published, and then our marketing coordinators create campaigns from these. Because we work with 22 international automotive brands we then need to check the content, we also try to peer review before campaigns are sent.

    Can we have similar permission controls to the template levels, a user can create a campaign draft, and then it had to be published/approved by a user with a higher level before being able to be…

    2 votes

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  7. Bonjour
    Pouvez-vous m'indiquer les possibilités de renommer un sous-compte?

    ENGLISH
    Rename a sub-account
    Hello
    Can you tell me the possibilities to rename a sub-account?

    2 votes

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  8. It would be great if you changed the time out for login to a bit longer it seems like I'm always logging back in. Also it would be fantastic if you put a refresh button on the stats page instead of having to reload the page using the search bar. Thanks for considering these requests. Have a nice day. Regards, Ken

    2 votes

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  9. Into the "share your account" page, it would be interested to see the date/time of the last connection for each user.

    We have only :
    Email
    Name
    Is granted access to
    Status

    It's important to know if people use the product or not.

    2 votes

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  10. Cela fait 3 mois que j'utilises Mailjet sur Chrome et mes collègues et moi sommes déconnectés de Mailjet à chaque fois que ne l'utilisons pas pendant plus d'une à quelques heures.
    C'est a dire que meme si je garde Mailjet dans un onglet le matin, si j'y reviens l'apres midi je serais déconnecté.
    Pourtant lorsque je me connecte, je bouton "remember me" est coché.
    Ce bouton a le mérite d'exister, il faut le faire vivre :)

    I've been using Mailjet on Chrome for 3 months and my colleagues and I are disconnected from Mailjet every time we don't use it…

    2 votes

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  11. Implement customization in sending address validation emails, so that when Mailjet is utilized in a user's own sending platform, the user is able to use their own branding and domain for the validation emails, instead of Mailjet's branding and domain.

    2 votes

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  12. Benachrichtigung bei neuen Abonnent*innen
    Für nachgelagerte Marketingaktionen wäre es sehr hilfreich, wenn man sich eine Benachrichtung/Email zusenden lassen kann, wenn es einen neuen Abonennten in einer Kontaktliste gibt. Aktuell bin ich darauf angewiesen mit täglich einzuloggen und zu schauen, ob sie jemand neues registriert hat. Bitte prüfen sie diesen Vorschlag udn geben sie mir Rückmeldung, ob sie in diesen in das Backlog ihrere Produktentwicklung übernehmen werden. In der Tat ist das in Zukunft ein sehr wichtiges Feature für uns, was auch entscheidend dafür wird, ob wir weiterhin bei Mailjet bleiben.

    ===English===
    For downstream marketing campaigns, it would be very helpful…

    2 votes

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  13. A l'attention du service comptabilité
    Je ne comprends pas pourquoi vos factures sont sur 3 pages depuis avril 2021 ce n'est pas du tout pratique et encore moins écologique. Le format d'avant était beaucoup mieux.
    bien cordialement
    Isabelle

    ===English===
    billing
    To the attention of the accounting department
    I don't understand why your invoices are on 3 pages since April 2021, it's not practical at all and even less ecological. The previous format was much better.
    Sincerely
    Isabelle

    2 votes

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  14. It would be interesting to be able to create more than 10 sub-accounts associated to a Premium main account. Case : organizations with múltiple services each one with its own sub-account and about 15.000-50.000 emails /month (corresponding to Premium account)

    2 votes

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  15. Have the ability to give account sharing ability to an account manager. Right now only the account owner can give shared access to other users. I want the manager shared access user to able to give access to the account

    2 votes

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  16. I would like to be able to receive alerts (via email or SMS) when I am approaching a threshold of number of emails sent from my account. This could help catch runaway processes or abuse.

    2 votes

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  17. Set time-period on passwords to 90 days, and then ask to change it.

    2 votes

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  18. Please make Mailjet responsive or develop a mobile app. It is impossible to use on small screens.

    2 votes

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  19. The Sandbox mode to have the option to enter an webhook URL and receive a payload after the validation

    2 votes

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  20. 2 votes

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