69 results found

1. optimize analytics functionality

   As suggested by Svilen in #2142368 I'd like to suggest an improvement for your product team: As a customer administrator, I would like to gain more insights to the send eMails (campaign and transactional eMails via API and SMTP), so that I can better investigate in case of wrongly send messages. One thing I would like to see is the send messages over time per FROM address.

   Currently I could only use API to get data and analysis by my own. Assuming that I'm not the only customer with the statistic demand, it would wasted time if every customer would need to develop this statistics. It would be more efficient, if MailJet would offer these kind of basic analysis.
   Thank you so much for taking this into consideration.
   Best
   Daniel

   As suggested by Svilen in #2142368 I'd like to suggest an improvement for your product team: As a customer administrator, I would like to gain more insights to the send eMails (campaign and transactional eMails via API and SMTP), so that I can better investigate in case of wrongly send messages. One thing I would like to see is the send messages over time per FROM address.

   Currently I could only use API to get data and analysis by my own. Assuming that I'm not the only customer with the statistic demand, it would wasted time if every customer would… more

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. Tracking Pixel for Landing Site

   tracking pixel

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

3. Full Account Stats - Executive Dashboard

   Top level Account/Sub-Account page showing high level statistics for each sub account. Have the same data range selector capability to show today, 7 days, etc. but show the graphs and totals for each on the same page along with an aggregate section of the entire account. This is more inline with an executive dashboard, having to go through menus to see each sub-account individually and manually calculate aggregate numbers is time consuming and ridiculous.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. Import de CSV avec séparateur point-virgule

   De manière générale nos gestionnaires disposent d'une version d'excel ne permettant pas de choisir le séparateur et proposant par défaut le point-virgule. Ce n'est habituellement pas un problème car l'import au niveau du BO accepte aussi les fichiers de ce type la plupart du temps.

   Le problème est présent lorsqu'il a un fichier avec séparateur point-virgule et qu'il y a une virgule dans l'une cellules. Le fichier est alors rejeté sans la moindre explication du problème. On peut parfois passer beaucoup de temps à tâtonner pour trouver ce qui cloche avec le fichier qu'on souhaite importer

   Nous souhaitons :
   - Soit que le système soit capable de prendre en charge ces fichiers directement
   - soit qu'on puisse choisir entre séparateur virgule et point-virgule qqpart
   - soit qu'on ait un message un peu plus clair en cas de rejet du fichier

   In general, our managers have a version of Excel that does not allow you to choose the separator and offers the semicolon by default. This is usually not a problem because the import at the BO level also accepts files of this type most of the time.

   The problem is present when it has a file with semicolon separator and there is a comma in one of the cells. The file is then rejected without any explanation of the problem. We can sometimes spend a lot of time fumbling to find what is wrong with the file we want to import

   We wish :

   Either the system is able to support these files directly
   either we can choose between comma and semicolon separator qqpart
   either we have a slightly clearer message in case of rejection of the file

   De manière générale nos gestionnaires disposent d'une version d'excel ne permettant pas de choisir le séparateur et proposant par défaut le point-virgule. Ce n'est habituellement pas un problème car l'import au niveau du BO accepte aussi les fichiers de ce type la plupart du temps.

   Le problème est présent lorsqu'il a un fichier avec séparateur point-virgule et qu'il y a une virgule dans l'une cellules. Le fichier est alors rejeté sans la moindre explication du problème. On peut parfois passer beaucoup de temps à tâtonner pour trouver ce qui cloche avec le fichier qu'on souhaite importer

   Nous souhaitons :
   -… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. Estadísticas - segemtnación clara de apertura y clicks

   Me gustaria que se generara una
   funcionalidad que permita diferenciar entre los dos tipos de clic , donde también se pueda registrar eventos de apertura en casos donde el proveedor de correos electrónicos del destinatario no pueda visualizar imágenes.
   Gracias

   ===English===
   I would like to generate a
   functionality that allows to differentiate between the two types of clicks, where you can also register opening events in cases where the recipient's email provider can not display images.
   Thanks

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. Statistics by sending address

   Bonjour,
   Nous avons besoin de trier les mails envoyés par adresse d'envoi pour pouvoir savoir combien de mail a envoyé chaque adresse, ainsi que par adresse le taux d'ouverture ou de clic. Des graphiques (camembert) pour illustrer le % d'envoi par chaque adresse serait un réel plus.
   Bonne journée,

   ===English===
   Hello,
   We need to sort the sent emails by sending address to be able to know how many emails have been sent by each address, as well as by address the open or click rate. Graphs (pie charts) to illustrate the % of sending by each address would be a real plus.
   Have a nice day,

   Bonjour,
   Nous avons besoin de trier les mails envoyés par adresse d'envoi pour pouvoir savoir combien de mail a envoyé chaque adresse, ainsi que par adresse le taux d'ouverture ou de clic. Des graphiques (camembert) pour illustrer le % d'envoi par chaque adresse serait un réel plus.
   Bonne journée,

   ===English===
   Hello,
   We need to sort the sent emails by sending address to be able to know how many emails have been sent by each address, as well as by address the open or click rate. Graphs (pie charts) to illustrate the % of sending by each address would be a… more

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. Graphique Mode Quantité vs Mode Taux - Quantity Mode vs. Rate Mode Chart

   Statistiques/Graphiques : pouvoir basculer entre mode Quantité versus Taux. Conserver les graphiques en mode quantités d'évènements (nombres de sent, delivered, opens, etc...) mais pouvoir basculer le même graphique graphique en mode "taux" (taux d'ouverture, taux de plaintes, etc...).

   Statistics/Charts: be able to switch between Quantity versus Rate mode. Keep the graphs in event quantity mode (number of sent, delivered, opens, etc...) but be able to switch the same graphic graph to "rate" mode (opening rate, complaint rate, etc...) .

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. a system to filter out automated click events

   Had a problem with statistics with multiple cases of 10+ individuals from the same company clicking on all of the links. In some cases 10+ links, which is obviously not accurate analytics, and i have no idea who is actually reacting to campaigns.

   It was explained in writing by support as
   "I spoke to someone about this and apparently some security software will automatically open the links in a message to check for viruses. It seems like this is what's causing those click events. I hadn't run into that before so it doesn't seem to be common. This shouldn't cause any problem other than making your statistics look odd for those recipients. These automated click events are fairly rare which is why we don't currently have a system to filter them out. I would recommend that you submit feedback regarding that to our feedback.mailjet.com page so that our product team will consider implementing that in the future."

   Had a problem with statistics with multiple cases of 10+ individuals from the same company clicking on all of the links. In some cases 10+ links, which is obviously not accurate analytics, and i have no idea who is actually reacting to campaigns.

   It was explained in writing by support as
   "I spoke to someone about this and apparently some security software will automatically open the links in a message to check for viruses. It seems like this is what's causing those click events. I hadn't run into that before so it doesn't seem to be common. This shouldn't cause… more

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Distinction between Marketing/Transactional Campaigns in Statistics

   Hello MailJet,

   As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.

   For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.

   As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent in by me. Although I must mention, that this issue is related to my previous questions in more ways than one. Perhaps it’s advisable to compare this issue with my previously submitted inquiries. The other issues I’m running into will be detailed below and in a next ticket.

   MailJet has created a ‘Statistics’ environment to quickly view campaign-data within a given start & end-date. In our case, it would be favorable to be able to specify not only between which dates we want to see our best and worst performing days, but also which section (Marketing/Transactional) of our campaigns will show up in the statistics.

   Currently, there is no option to differentiate between our ‘Marketing-campaigns’ and our ‘Transactional-campaigns’. In other words, all our marketing-data is thrown onto one giant heap, and the use of having a ‘Statistics’ page for easy data analysis per section is lost in its entirety.

   For us - and perhaps for other MailJet customers - it's crucial to understand which data belongs to our 'Marketing-campaigns', as we put a lot of time and effort into fine-tuning these to our customers desires.

   Thanks in advance for your time and effort.

   Kind regards,

   Jordy

   IBZmode Design team

   Hello MailJet,

   As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.

   For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.

   As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent… more

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Select campaign by Internal Name ID for comparing reports

    Hello Mailjet,

    Our company has been using your software for a fair amount of time. Currently I am trying to compare our campaign data and I am running into some problems.

    In the following article the author has provided some information:
    https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor
    Mailjet’s Email Editor
    author: N.Makarov
    2 months ago Updated

    The article clearly states:
    "1) Title: Give a title to your campaign to identify it in your reports. This is an internal name that only you will see."

    To give you a perspective on our current situation: We send out every campaign in threefold. One in the English language, one in German and one in Dutch. We have giving our campaigns specific "internal names" to clarify the distinction between them. Here's when the trouble arrives. When I go to the tab "Compare campaigns", I'm only able to select the campaigns through their Subject title (the title which is received by our customers). Which in our case, is mostly the same for all three versions we send out.

    In other words, there is no option for me to specify which newsletter I am selecting for comparison. I have tried to make a comparison report for the Dutch language campaigns and I noticed I selected data that belongs to the German and English versions.
    The only option that remains is to extract all the data manually from every report, and to copy and paste them one-by-one. This would probably give you an idea of how time consuming this process is.

    My question regarding comparing campaigns:
    Is there a way for Mailjet to incorporate an option to select the campaigns by its "internal name"?

    In my opinion (and according to previous stated article), this is what the option should have been created for, yet it's not actively used in realtime.

    Thanks in advance for your time and effort.

    Kind regards,

    IBZmode Design-Team

    Hello Mailjet,

    Our company has been using your software for a fair amount of time. Currently I am trying to compare our campaign data and I am running into some problems.

    In the following article the author has provided some information:
    https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor
    Mailjet’s Email Editor
    author: N.Makarov
    2 months ago Updated

    The article clearly states:
    "1) Title: Give a title to your campaign to identify it in your reports. This is an internal name that only you will see."

    To give you a perspective on our current situation: We send out every campaign in threefold. One in the English language,… more

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Analytics  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. New Subscribers

    We have 4 different databases, we would like the ability to see how many new subscribers for each list I have got per month more easily

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Analytics  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. More details on blocked emails

    When emails are preblocked or spam preblocked, we don't know why, so it's not easy to improve or make changes.

    33 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    under review  ·  2 comments  ·  Analytics  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. Search for sent mails by email address

    Add search by email address.

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Analytics  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. API call for email send limit

    API method to monitor the amount of emails left to send before limit reached OR notification email when limit almost reached

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Analytics  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. More specific data extraction

    Extraction de données plus spécifiqueMadame, Monsieur,
    Nous souhaiterions pouvoir disposer d'une nouvelle fonctionnalité nous permettant d'extraire la liste des désabonnés pour toutes nos campagnes à un instant T.
    Par rapport à l'extraction actuellement réalisable nous souhaiterions que les données suivantes soient directement disponibles dans l'Excel :
    - Email de la personne désabonnée
    - Campagne dont est issue le désabonnement (nom de la campagne ou date de la campagne)
    - Date du désabonnement
    Merci d'avance pour votre retour sur cette prestation.
    Bien à vous,

    ===English===
    Dear Sir/Madam,
    We would like to have a new functionality allowing us to extract the list of unsubscribers for all our campaigns at a given moment.
    Compared to the extraction currently available, we would like the following data to be directly available in Excel:
    - Email of the unsubscribed person
    - Campaign from which the unsubscribes came (campaign name or date of the campaign)
    - Date of unsubscription
    Thank you in advance for your feedback on this service.
    Best regards,

    Extraction de données plus spécifiqueMadame, Monsieur,
    Nous souhaiterions pouvoir disposer d'une nouvelle fonctionnalité nous permettant d'extraire la liste des désabonnés pour toutes nos campagnes à un instant T.
    Par rapport à l'extraction actuellement réalisable nous souhaiterions que les données suivantes soient directement disponibles dans l'Excel :
    - Email de la personne désabonnée
    - Campagne dont est issue le désabonnement (nom de la campagne ou date de la campagne)
    - Date du désabonnement
    Merci d'avance pour votre retour sur cette prestation.
    Bien à vous,

    ===English===
    Dear Sir/Madam,
    We would like to have a new functionality allowing us to extract the list… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Analytics  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. Sort campaigns by categories(values)

    It would be a great advantage to be able to sort your campaigns by all values such as opens, clicks and emails, so that the campaign with the most clicks appears at the top and the one with the second highest etc.

    Best regards

    Marc

    6 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Analytics  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. Inconsistent statistics problems

    Problèmes de statistiques incohérentes
    Vos statistiques dont bizarres. 12 mails ouvert et 54 mails cliqués ... il y a des anomalies dans vos retours d'informations

    ===English===
    Inconsistent statistics problems
    Your statistics are weird. 12 emails opened and 54 emails clicked ... there are anomalies in your feedback

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Analytics  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. Select more than 10 campaigns for comparison / Include full 'Internal Name ID' for comparison

    Hello MailJet,

    Following up on my previous inquiry, I’d like to send you some other potential points of improvement for your service.

    MailJet has created a ‘Compare-campaigns’ environment. This environment would be helpful to include an option to select more than 10 campaigns for comparison. In my opinion, having an option to select at least 31 campaigns at a time would be beneficial to users of your service. In this manner we would be able to understand how well our campaigns of at least one month have been performing in correlation to one another.

    Because we’re only able to select 10 campaigns at a time, we are left with the option of opening every single report. Extract the data manually, one by one, and to compare our monthly numbers ourselves. To be perfectly honest with you, even extracting our ‘Internal name ID’ for our own monthly campaign-comparison is proving to be a bit of a hassle.

    If I want to get the right data that our company needs, this is my step-by-step process:

    Firstly, I have to go to ‘My Campaigns’. In the search-box I can fill out the ‘Internal name ID/Title’ or the date of the campaign I am looking for. Because we send out every campaign in threefold (Dutch, English, German), if I look for 10 December 2020, my results will show up as follows:

    10 December 2020 – U…
    10 December 2020 – D…
    10 December 2020 – N…

    If I want to view or extract the entire ‘Title/ Internal name ID’ I must select the option ‘Manage’ and open the ‘View activity log’ in a new window every time, so my page with search results will not be lost. On this page I’m able to copy the entire ‘Title/Internal name ID’ and paste it into my Spreadsheet. For the example used, the entire ‘Title/Internal name ID’ would be; ‘10 December 2020 - UK - REPEAT SALE’.

    Once I have this copied the ‘Title/Internal name ID’ and pasted into my spreadsheet, I can now open the corresponding report (once again in a new window) and extract all the data one by one.

    In my opinion, having the ‘Title/Internal name ID’ showing up in the campaign report, and in its entirety in the search results for comparison, would be crucial for easy identification.

    I hope I’ve been able to provide you with sufficient detailed information on how your service could be improved for the benefit of your customers.

    Thanks in advance for your time and effort.

    Kind regards,

    Jordy

    IBZmode Design team

    Hello MailJet,

    Following up on my previous inquiry, I’d like to send you some other potential points of improvement for your service.

    MailJet has created a ‘Compare-campaigns’ environment. This environment would be helpful to include an option to select more than 10 campaigns for comparison. In my opinion, having an option to select at least 31 campaigns at a time would be beneficial to users of your service. In this manner we would be able to understand how well our campaigns of at least one month have been performing in correlation to one another.

    Because we’re only able to select… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Analytics  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Preview Text in campaign report / Retrieving data beyond 400 days

    Hello MailJet,

    Currently we are trying to compare the results of our campaigns through your dashboard. It seems like there is some crucial data missing to be able to make a proper comparison between our best and worst performing campaigns.

    In our case, our design-team is curious to find out how well their 'Preview texts' are performing in comparison to the open-rates. Unfortunately, we're only able to find the 'Subject text' in the campaign reports.

    Is there a way to extract the ‘Preview text’ from the reports? And if not, could you explain why this option has been left out of the report data?

    We did find there is an option to extract this data from the 'My Marketing Templates'-tab, although the earliest retrievable data is November 2020. We are mostly interested in the data starting from October 2020.

    In my opinion, having the 'Preview text' showing up in a report is crucial to understand how well the campaign performs. As it is one of the key elements to trigger a customer in opening the e-mail.

    Thanks in advance for your time and effort.

    Kind regards,

    Jordy
    IBZmode Design team

    Hello MailJet,

    Currently we are trying to compare the results of our campaigns through your dashboard. It seems like there is some crucial data missing to be able to make a proper comparison between our best and worst performing campaigns.

    In our case, our design-team is curious to find out how well their 'Preview texts' are performing in comparison to the open-rates. Unfortunately, we're only able to find the 'Subject text' in the campaign reports.

    Is there a way to extract the ‘Preview text’ from the reports? And if not, could you explain why this option has been left out… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Analytics  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. Statistics per transactional template

    Get data per transactional email template: open rate, click-through rate, etc.

    17 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Analytics  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close