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110 results found

  1. Allow the send time of a campaign to be affected by a customer's "most likely to open email" time

    5 votes

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  2. Two requests:
    1. Please make it easier to add a contact to a distribution list. The format you are utilizing is very IT driven and not everyday people user friendly.

    1. Please add a a sort function to Contact Lists and make the display properties stay in place. It is annoying to have to add display properties every time you leave and return to the page.
    7 votes

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  3. Contact list overview section on top of lists should be linkable. It would save so much time just clicking on it and going to that/those contact(s).

    3 votes

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  4. Bonjour,
    Pour un contact qui s'est désabonné par erreur et qui souhaite à nouveau recevoir nos Newsletters, je souhaiterais une option qui lui permette d'être réabonné par défaut à chaque liste de contacts que nous créons (sans que nous n'ayons d'action à réaliser).
    Merci d'avance

    Resubscribe a contact
    Hello,
    For a contact who unsubscribed by mistake and who wants to receive our newsletters again, I would like an option that allows him to be re-subscribed by default to each contact list we create (without us having to take any action).
    Thanks in advance

    3 votes

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  5. Wir benötigen die Möglichkeit, Kontaktlisten anzulegen, in denen auch E-Mail-Duplikate erlaubt sind, wenn diese sich in anderen Variablen (Namen) unterscheiden. Oft registrieren sich mehrere Personen über dieselbe E-Mail-Adresse (Ehepaare z.B.), fallen dann aber aus den Kontaktlisten, weil sie dieselbe Mailadresse nutzen. Wir bitten um schnellstmöliche Einrichtung dieser Funktion.


    In English:
    Wie would like to have the option to create contact lists including e-mail duplicates, when they differ in other variables such as names. Often people register under the same e-mail address (such as married couples) and one of the contacts is excluded from the list due to them using the…

    2 votes

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  6. The idea is when I want to delete a contact list which is still in use (for example linked to a scheduled campaing), the system has to warn me that this contact list is still in use, and it has to ask me if I am sure to want to delete it. Otherwise we will delete the contact list and the campaign will be put in Queued without informing us.
    We had the case by deleting by error some contact lists and we have then see that some campaigns were not sent :-(.

    1 vote

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  7. Was können wir tun, damit unsere ontaktlisten korrekt geschrieben werden?

    ENGLISH
    Illegible title contact lists
    What can we do to make sure our ontact lists are spelled correctly?

    2 votes

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  8. When using Mailjet as SMTP I would like to avoid adding every recipient to Contacts.

    Since Mailjet is used as SMTP (and contacts are stored externally) - there is no need to keep every recipient in the Mailjet contacts.

    Adding every recipient into contacts without need creates an additional security risk.

    1 vote

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  9. There should be the ability to select multiple contacts and edit their properties, lists, etc in bulk. Editing contact properties and lists one-by-one is extremely tedious.

    3 votes

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  10. When embedding a subscription form, the Mailjet code says to embed a script called pas-nc-embedded-v1.js. This actually takes nearly 2-3 seconds to load on the page -- just look at the Network tab in the JS console while the page loads (see attached screenshot). This script is problematic. I recommend the following updates:

    • minify/compress the JS file
    • tell users to put the script at the bottom of the page, not near the top (where the subscription form is likely embedded)
    • host the JS file on a CDN or tell users to serve the file themselves
    1 vote

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  11. It would be great if we could download a contact segmentation list.
    I have created a segment of contacts who haven't opened a campaign in 12 months and would like to download this list so that I can remove them from a contact list.
    Alternatively, if we update a contact list using a saved segment, that would work too.

    9 votes

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  12. Es gibt externe Widgets, welche Newsletteradressen sammeln. Diese lösen eine OPT-In E-Mail von Mailjet aus, und wird dieser OptIn bestätigt, erfolgt direkt die Anmeldung der Adresse.

    Auch wenn über das nicht-Mailjet-eigene Formular Adressen gesammelt werden, müssen natürlich die Einwilligungssdaten protokolliert und bereitstellt werden. Das findet ja komplett bei euch statt. Dies ist aber nicht der Fall. Bitte asap fixen, danke!

    English
    Click IP / UserAgent also via API.
    There are external widgets which collect newsletter addresses. These trigger an OPT-In email from Mailjet, and if this OptIn is confirmed, the subscription of the address takes place directly.

    Even if addresses…

    2 votes

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  13. This would make cleaning lists easier, e.g. creating a segment of contacts based on chosen parameters, and being able to remove/delete them from the list directly from the segment options.

    1 vote

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  14. It needs to be possible to unblock blocked addresses / contacts. We have business customers who regularly send emails to their newly hired employees before their email accounts are set up. This causes the contact to be blocked for life, and we need to start a chat with you every time we need to unlock the address again. Please, this must be a huge pain for many of your customers, and also causing you a ton of unncessecary support.

    Thanks!

    6 votes

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  15. A segment condition based on whether a contact is or isn't in a given contact list.

    1 vote

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  16. The system currently supports "versions" (for A/B testing) in the editor. I was surprised that I was not able to use this infrastructure to send different versions to different segments.

    Example 1:
    Send Version A to [Business Customers Segment]
    Send Version B [Everyone Else]

    Example 2:
    Send Version A to [Customers Segment]
    Send Version B to [Everyone Else]

    Example 3:
    Send Version A to [Customers Segment]
    Send Version B to [Opened in the Last 30 Days Segment]
    Send Version C to [Everyone Else]

    Note: In the functionality described above I assume that is someone matches multiple segments then the first…

    1 vote

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  17. De pouvoir déplacer un contact d'une liste à l'autre sans être obligé de supprimer le contact et le re créer dans l'autre liste

    ENGLISH
    Moving a contact
    To be able to move a contact from one list to another without having to delete the contact and create it again in the other list

    1 vote

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  18. There should be a way of producing reports based on segment to know how many contacts are in each

    1 vote

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  19. I would like to remove bounced or blocked contacts from 'All contacts" similar to how this can be done by campaigns.

    3 votes

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  20. it says the contacts selected below will not be excluded. So, do I uncheck the ones I want excluded? It's confusing because most of the time, you check what you want to select for the operation.

    3 votes

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