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  1. It would be very helpful to see the template ID in the history and preview of a campaign model (like it is visible in the edition view).

    4 votes

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  2. Via Mailjet Formular abgefragte Kontakteigenschaften, wie z.B. der angegebene Name, sollten in der Confirmation-Mail auch bereits als Platzhalter zur Verfügung stehen, um den Nutzer korrekt anzusprechen oder seine Anmeldedaten (welcher Newsletter z.b.) nochmal zur Bestätigung auflisten zu können.

    Be able to use contact attributes in confirmation mail
    Contact attributes requested via the Mailjet form, such as the name entered, should also be available in the confirmation e-mail as placeholders in order to address the user correctly or to be able to list his registration data (e.g. which newsletter) again for confirmation.

    1 vote

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  3. I noticed that no alt attribute is added to Mailjet's tracking pixel (1x1 img).
    This leads to a devaluation in the suspected spam rating of the e-mail.

    I ask that you set an alt attribute on your tracking pixel by default.
    The alt attribute alt="" can be empty or filled with a space. It is sufficient that it is simply there.

    6 votes

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  4. This would make cleaning lists easier, e.g. creating a segment of contacts based on chosen parameters, and being able to remove/delete them from the list directly from the segment options.

    1 vote

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  5. C'est hallucinant, impossible de vous joindre par téléphone. Un ticket ouvert, réponse en 5 jours et quelle réponse

    ENGLISH
    Service close to 0
    It's amazing, impossible to reach you by phone. A ticket opened, answer in 5 days and what an answer

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  6. It needs to be possible to unblock blocked addresses / contacts. We have business customers who regularly send emails to their newly hired employees before their email accounts are set up. This causes the contact to be blocked for life, and we need to start a chat with you every time we need to unlock the address again. Please, this must be a huge pain for many of your customers, and also causing you a ton of unncessecary support.

    Thanks!

    6 votes

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  7. Pourriez-vous modifier le contenu du mail "une adresse d'expédition non validée a été utilisée sur votre compte" et y ajouter le nom du sous-compte concerné (en plus de la clé api principale)?

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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  8. Ability to add images to text content would be useful for a multi-day event. Otherwise image box, text box, image box, text box.

    1 vote

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  9. Bonjour, j'ai eu un bug avec un fichier qui contenait un caractère spécial, c'était un retour chariot au format unicode ou hexadécimal (code : 0x03). Le bug est bloquant car il n'y a pas de message qui indique une erreur et par la suite la campagne est inutilisable car l'interface de modification d'email de charge plus. (cela fait buguer le bouton "Retour à la campagne")

    ENGLISH
    Manage hexadecimal character in HTML
    Hello, I had a bug with a file that contained a special character, it was a carriage return in unicode or hexadecimal format (code: 0x03). The bug is blocking…

    1 vote

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  10. bug ou feature ?
    lorsque l'on désactive un scénario automatisé depuis cette page
    https://app.mailjet.com/workflow
    la liste des scénarios se met à jour, puis on est redirigé vers le scénario désactivé...

    1. je ne veux pas être redirigé vers lui
      mais rester sur l'index

    2. si cette redirection était faite exprès, pourquoi recharger la liste avant ???

    ENGLISH
    bug or feature ?
    when disabling an automated scenario from this page
    https://app.mailjet.com/workflow
    the list of scenarios is updated, then you are redirected to the deactivated scenario...

    I don't want to be redirected to it
    but stay on the index

    if this redirection was made…

    1 vote

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    0 comments  ·  Automation  ·  Admin →
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  11. feature request : pouvoir désactiver plusieurs scénarios d'un coup depuis https://app.mailjet.com/workflow

    ENGLISH
    bulk action
    feature request : to be able to deactivate several scenarios at once from https://app.mailjet.com/workflow

    1 vote

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    0 comments  ·  Automation  ·  Admin →
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  12. Add to the return of the sandbox email sending API the email that would have been sent to test the working of the templating language conditions.

    if it's too complicated, can you open your internal API https://app.mailjet.com/passport/ipa/render to test the templating language

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  13. Nous avons régulièrement des campagnes pour lesquels le taux de clics dépasse les 100%, généralement associées à un nombre d'import de clics à 00:00'00" ou sans information horaire.

    Il nous a été indiqué que cela correspondait à des campagnes de vérifications gmail et/ou à des outils anti-spam et/ou à des clics faits automatiquement par des robots.

    Nous pouvons l'entendre et nous savons que les autres routeurs d'emails rencontrent des problèmes similaires, mais les statistiques sont alors inexploitables au niveau du BO mailjet et cela fait de nombreux mois que nous l'avons signalé.

    Avez-vous pu avancer sur le sujet, pour tracer…

    9 votes

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    6 comments  ·  Analytics  ·  Admin →
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  14. Currently, the only way to obtain the sender ID is via API. It would be beneficial to have this value displayed in the UI, on the Sender's page.

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  15. REPARER TOUS LES BUGS
    pour commencer ...

    ENGLISH
    Reduce time loss by eliminating bugs
    FIX ALL BUGS
    to get started ...

    2 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  16. It would be useful to be able to use a workflow step to add/remove a contact from a list and/or segment. We have a business case where subscribers can move into another workflow while in the middle of another. That's not possible on this platform.

    4 votes

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    0 comments  ·  Automation  ·  Admin →
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  17. I am currently using the Contact Management API to allow subscriptions via our Website, and also sending a 2-step Opt-In 'confirmation' email as one of the processes.

    I can't use the same API Client object for Send and Contact Management operations currently as API v3.1 only works with Send API endpoints (any Contact Management endpoints just result in a 404) and Contact Management still uses V3, Send API operations are significantly different from the documentation in v3, to the extent where the v3.1 Examples don't work with the v3 endpoints.

    It would be greatly more convenient if v3.1 had a…

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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  18. General issues with the downgrading/or cancellation process.

    14 votes

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    13 comments  ·  Support  ·  Admin →
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  19. I have recently been trying to build a 2-part Opt-In using a Transactional template and had a very hard time getting the Variables correct, until a support operative corrected my syntax.

    When adding variables and syntax is used, {{var:name}}, when not supplying a Default value (such as in a URL) the Variables list in the Example Code presented when the Template is Save/Published does not contain the {{var:name}} variables specified in the Template. Furthermore if you use incorrect syntax such as {{var:name:}} then they do appear even though they aren't valid!

    The combination of the above issues lead me to…

    1 vote

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  20. It would be helpful to be able to see which template was used to create a campaign or send a specific message. This information is currently not available even with any of the API endpoints.

    3 votes

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    0 comments  ·  stats  ·  Admin →
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