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  1. Link statistics
    We really need to be able to see more links than the top 10 in the link overview of sent campaigns. Downloading a CSV list is far too time-consuming and costs us unnecessary time in reporting. This function was available in the previous version.
    Thank you very much!

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  2. The account settings UI is counterintuitive in this regard. The sender addresses section shows the comment 'Validate an individual addresses to track campaign statistics by sender address.', but it turns out that adding individual sender addresses is required to send any template. I expected to be able to enter a random sender address under one of my validated domains, but that is not possible. Allowing this would be my preferred solution of course, but I imagine that can be quite invasive, so please just clarify that an individual sender address is required instead.

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  3. Hi

    Would you be able to add display properties from the contacts page for the activity page?

    It would be helpful to be able to see names next to the email addresses and be able to search for names in activity.

    Would it also be possible to have a sort option in the activity page? Sort by the different fields such as opened and delivered.

    Thanks
    Tedd

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  4. Zugewiesene Eigenschaften der E-Mails mit in den Auswertungen der geklickten Links angzeigen (Die Excel-Dateien die man downloaden kann).

    ENGLISH

    Show assigned properties of emails in analyses

    Show assigned properties of the emails in the analyses of the clicked links (the Excel files that can be downloaded).

    2 votes

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    0 comments  ·  Analytics  ·  Admin →
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  5. Vor dem Update konnte man alle Links visualisieren lassen, jetzt geht nur noch die Top 10. Bitte wieder rückgängig machen.

    ENGLISH

    Before the update you could visualize all links, now you can only visualize the top 10. Please undo this.

    1 vote

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    0 comments  ·  stats  ·  Admin →
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  6. We are coming from Acymailing and they have a stat for how many times an email was opened. Is is possible for Mailjet to do that one day? I've attached an example.
    Under "Opened", it shows how many times they opened the email.
    We really found this feature useful.

    Thanks

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  7. Currently, it's only possible to export an email template from a main account to one sub-account at a time, which can be time-consuming if we have many sub-accounts. It would be beneficial to add a feature that allows exporting a template from a main account to multiple sub-accounts simultaneously.

    4 votes

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  8. Regarding the issue where a contact unsubscribes from one of our lists but will still recieve emails from us if said contact is on other lists.

    Mailjet's answer to this is that if a contact wants to unsubscribe from several lists, which should be ca always? I need to remove the contact. But if I import my contact list again with this contact, there's no recollection of former unsubscription.

    We're seeing an increased unsub rate due to this and contacts have been reaching out to us wondering why we're still emailing them. With the new inbox requirements from Gmail and…

    7 votes

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  9. Contact list not automatically calculated and loaded, only when you press a button.

    Because I have the problem that when you click on cancel, but then click away I see in the network tab that it just starts calculating again!!

    I click on cancel, because I want to add the design afterwards.

    Because of this my queue gets full all the time and it sometimes takes weeks before it can load a contact list again....

    pleas do something about this..

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  10. I would love the ability to add a comment when sending a test email. We use the test email feature to send a proof to our team members, and being able to add a message at the beginning of the email would help our workflow. Thanks!

    1 vote

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  11. Three Requests:
    1. Include Menu Bar on Template Page
    2. Exclude Robot sign-in for Enrolled Clients.
    3. Create Auto Exclude Feature for: Blocked/Unsubscribed, Hard Bounced.

    7 votes

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    0 comments  ·  Automation  ·  Admin →
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  12. Hallo, folgende Funktionen wären zur Sicherheit der Konten sehr hilfreich:

    Tägliches Versandlimit einstellen.

    So kann man sicherstellen, dass ein Missbrauch schnell erkannt und behoben werden kann. Aktuell gibt es weder eine Benachrichtigung noch ein Limit was man einsetzen kann. Hatte in meinem Fall zur Folge, dass 300.000 Mails innerhalb eines Tages versendet wurden, ohne das es jemand bemerkt hat.

    Benachrichtigungen erhalten.

    Gut wäre auch, wenn man Benachrichtigungen erhalten würde, wenn zB 80% des gesamten oder Tages Versandvolumens erreicht sind. Das würde ebenfalls Nutzer frühzeitig merken lassen, dass etwas am Account nicht stimmt.

    ENGLISH

    Security measures for user accounts
    Hello, the…

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  13. It would be useful to have more flexibility with segmenting, or using segments in campaigns. For example, you can only choose the positive, not the negative, e.g. filter by "all who subscribed in the last month", but you can't choose neither in-segment, nor in-campaign, to "not" send to those people, or segment those who did "not" subscribe within the last month, therefore it's very difficult to send to the other group if you want to, without creating a brand new list. SO either a "not" drop down and adjustment to the descriptions when creating the segments, or a campaign option…

    7 votes

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  14. Currenty there is no different user registration process for SSO users, we have to invite, user has to click on activation link and set a password, although for SSO Login the password is never needed.
    I recommend to change the SSO User process. We should be able to invite as "SSO User", it is OK if the user has still to activate their user, but without the need to set a password.

    11 votes

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  15. I seem to only have a view of support tickets I have logged myself, although I am logged in as the Primary account. I would like an option to view/update tickets logged by other subaccount users.

    7 votes

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  16. Hallo,

    ich hätte einen Feature-Wunsch: Können Sie auf der Statistik-Seite einen EMail-Filter ergänzen?

    Die Filterung nach Datum oder EMail-Status ist für uns nicht so relevant. Wir müssen von Zeit zu Zeit gucken welche Mails an einen bestimmten User verschickt wurde. Wir nutzen Ihr System nicht für einen Newsletter-Versand, sondern für den Versand von Status-Mails an unsere User aus unserer TeamDrive-Software heraus. Hier bekommt der User unterschiedliche Mail-Templates zugeschickt. Ich kann jetzt nur den Tag eingrenzen und muss mich dann durch die zahlreichen Seiten klicken, um auf den Seiten dann jeweils nach der Email-Adresse zu suchen. Es wäre so viel einfacher,…

    5 votes

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    1 comment  ·  stats  ·  Admin →
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  17. Our technical account manager informed us, that it is not possible to have custom login pages as the logn pages are global for every Mailjet customer and Mailjet is not interested to maintain custom login pages per customer.

    Especially for cases where global pages are in place and you are not interested to offer customization there is an easy way of at least cusotmizing the pages just by using some dedicated settings per customer. Example:

    • for us it would be already helpful to deactivate "Create new account" link
    • a very helful setting would be "show only SSO Login Link", not…
    1 vote

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    0 comments  ·  UX  ·  Admin →
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  18. Allow clients to access Support. We created a ticket, received a response not related to the ticket and advice our query would be forwarded to App Support Team, then a few days later get another email from Mailjet asking us to follow up on the response whereas response said that App Support Team would get in touch with us. Seems one part of the business doesn't talk to another and no way to contact Mailjet to clarify this

    4 votes

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  19. I need to see which lists a contact is in, via the API. Currently, this is impossible without scanning each list, to see if the contact is in it.

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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  20. Hi, when using the test button on webhook, it's better if you set a dummy email on the sent data, it's easier on the other side to check if the data extraction is correct. Right now the email field is empty.

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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