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  1. Mailjet is very complicated and hard to use. can we make it easy enough so non tech users like me can use it?

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  2. Bonjour,
    Nous utilisons un autre outil utilisant l'IA pour l'automation (relances panier, etc.).
    Des fonctionnalités sont vraiment utiles et nous permettent de gagner beaucoup de temps.
    Par exemple, le fait de renseigner l'url d'un produit, et la génération automatique des vignettes produits (titre, description, prix, CTA).
    Nous adorons cette fonctionnalité nous aimerions beaucoup la voir sur mail jet !!!

    ENGLISH

    AI for email creation
    Hello,
    We use another tool that uses AI for automation (shopping cart reminders, etc.).
    Some features are really useful and save us a lot of time.
    For example, filling in a product's url, and automatic generation…

    1 vote

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  3. Guten Tag,
    ich halte hier einmal fest, was mich schon immer stört:
    zum einen nervt mich eurer kurzes Timeout. Wenn man etwas bearbeiten muss und man wird mal von Kollegen gestört, dann ist man im nächsten Augenblick schon wieder abgemeldet. Es gibt Seiten, da bin ich den ganzen Tag angemeldet und fliege nicht raus.
    Was auch nervt, ist euer Captcha. Wenn man schon 2FA verwendet, warum muss man dann noch Captcha verwenden, diesen Müll. Es gibt besseres.
    Was ich schon ein paar mal geschrieben hatte, warum ist es euch nicht möglich, die Farben, die man in einem Dokument verwendet und…

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  4. Single Sign-On (SSO) should be available for all PREMIUM users regardless of whether they have 15,000 or 100,000 subscriptions

    3 votes

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  5. Send the last or current newsletter as soon as they sign up for the mailing list. That way they don't have to wait a month or however long it takes til the next one comes out to see if that's what they want. They can also opt out if they are not serious.

    3 votes

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    0 comments  ·  Automation  ·  Admin →
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  6. It was very difficult to sign in to your feedback site. I had to use the "forgot password" to "reset" my password. But I never had a password for the site, and had not forgotten my password.

    Apparently, the feedback site is its own site requiring one to create an account separately from your Mailjet account. That was not clear anywhere. If the feedback site said "you must create an account separate from your Mailjet account to access this site" then that would not be ideal, but would have prevented hours and days of frustration.

    The "Give Feedback" link from…

    4 votes

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    0 comments  ·  Support  ·  Admin →
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  7. As a user of Mailjet, I would like the ability to add complete domains to (sub)accounts in bulk.

    Currently the way to do it is to do this per 1 domain. You first have to validate it, then you get forwarded to the screen for SPF/DKIM.
    I know you can theoretically setup SPF/DKIM ahead of time as this is the same for all the domains.

    However, as a customer with many domains, I would like the ability to add for example ~25 domains in one go. Then provide me all the validation TXT-records, and validate them in the background.

    This…

    3 votes

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  8. Bonjour, Il serait intéressant de déclencher un webhook lorsqu'une nouvelle personne s'inscrit à la newsletter ou d'obtenir une notification.

    ENGLISH
    New contact notification via form
    Hello, It would be interesting to trigger a webhook when a new person subscribes to the newsletter or to get a notification.

    3 votes

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  9. On the action list for importing contacts can we please have an option to be able to import and subscribe contacts based off a boolean in the CSV to support external lists of marketing (and then update contacts subscription status if they exist and based off the boolean)

    1 vote

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  10. Currenlty only Mailjet Support can set ReturnPath. We have hundreds of subaccounts and Mailjet involement is needed for the return Path Setting.
    In order to reduce effort on Mailjet side and also to help us in managing our own subaccounts better, it would be helpful that the Master-Account user is able to do the reurn path setting. If adding this to the frontend takes to much time, it would be enough as a first step, just to have an API for setting the returnpath.

    2 votes

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  11. As a user I want to see feedback after clicking a validation email link so that I know if my sender address was validated or that I need to undertake an action.

    In my case:

    I added a sender to a SUB API KEY. I got the validation mail and then clicked it. It took me to the "account -> senders & domains" page (OF MY MASTER ACCOUNT) but didn't give me any feedback.

    My assumption is that the activation succeeded. Then when I try to send an e-mail using the new sender, I've got another mail from Mailjet saying…

    2 votes

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  12. Je suis intéressée par l'idée de pouvoir créer un paramètre au moment de la création d'une liste de contact qui donne la durée de conservation voulue de cette liste (pour se mettre au niveau du RGPD) par ex : 6 mois, 12 mois etc...

    Et créer une routine qui permettrait de scanner chaque jour toutes les listes, et si la durée de conservation est atteinte, supprimer toute la liste de contact et envoyer un mail au compte pour donner l'information de cette suppression.

    Cette idée permettrait de gérer plus facilement la politique RGPD et d'être automatiquement en règle avec celle-ci

    2 votes

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  13. Serait il possible d'ajouter dans les statistiques l'ID du template email utilisé pour l'envoi ? Nous cherchons en effet à faire des stats d'ouverture et de clics selon nos templates et les exports actuels ne proposent que l'objet de l'email. Or nous avons plusieurs templates avec le même objet.
    Merci.

    ENGLISH
    Add template ID to statistics exports
    Would it be possible to add the ID of the email template used for sending to the statistics? We're looking for opening and click stats according to our templates, and the current exports only show the email subject. We have several templates with…

    3 votes

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    0 comments  ·  Analytics  ·  Admin →
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  14. Being able, for one campaign, to have the analytics by segment! If sending a campaign to people from different countries for example, being able to know the opening rate by country.

    2 votes

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    0 comments  ·  Analytics  ·  Admin →
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  15. Get rid of popup notifications. They are a hassle and unwanted.

    2 votes

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    1 comment  ·  UX  ·  Admin →
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  16. Switched to Mailjet from Mailchimp and the Forward to a Friend link is an included feature and you actually advocate the use of such a link here
    https://www.mailjet.com/blog/email-best-practices/20-ideas-to-increase-your-email-list/
    Tip 18

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  17. Afin d'optimiser le nettoyage des listes de contact :
    Lors de l'export de la liste de contact, il faudrait un champ supplémentaire qui indique si le contact est présent ou non dans la liste d'exclusion.

    ENGLISH
    Add field to contact list export
    To optimize the cleaning of contact lists:
    When exporting a contact list, an additional field should be added to indicate whether or not the contact is present in the exclusion list.

    2 votes

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  18. Hello,
    Would be good to be able to view a list of recipients for example, that have had a bounced say 10 times or more or to be able to filter criteria. Would also be very useful to have more info on the error logs. You tell us to remove bounces but we need more info to make that call.

    3 votes

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  19. Es wäre super, wenn man dem Drop-Down Menü für ein Kontaktformular auch eine Suchfunktion hinzufügen könnte. Das würde den Umgang mit längeren Listen deutlich erleichtern.

    ENGLISH
    Search function in the drop-down menu
    It would be great if you could also add a search function to the drop-down menu for a contact form. This would make it much easier to deal with longer lists.

    1 vote

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  20. Innerhalb von MailJet kann eine eigene Schriftart eingesetzt werden.
    Innerhalb eines Eingabefeldes wird jedoch die Schriftart vorgegeben. Das ist nicht Toll.

    Es wäre fantastisch, wenn auch in einem Formular-Eingabefeld die Schriftart verändert werden kann.

    ENGLISH

    Make the font selectable everywhere
    You can use your own font within MailJet.
    However, the font is predefined within an input field. This is not great.

    It would be fantastic if the font could also be changed in a form input field.

    1 vote

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