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  1. Bonjour, Vos statistiques sont très interessantes, mais j'ai juste un problème pour télécharger les stats de LISTES D'OUVERTURES au format csv.
    Cela ne télécharge rien du tout en fait....
    POuvez-vous m'expliquer pourquoi ? svp
    Merci bcp
    Rémy Le Liepvre
    SORELL sarl

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  2. Afin de faciliter une bonne intégration graphique du formulaire d'insciption, il serait préférable d'avoir la possibilité d'intégrer celui-ci dans une page en utilisant une simple balise <form>, bien plus simple et souple à utiliser qu'une iframe dont la mise en forme est très limitée.

    In order to facilitate good graphical integration of the registration form, it would be preferable to have the possibility of integrating it into a page using a simple <form> tag, much simpler and more flexible to use than an iframe whose formatting is very limited.

    1 vote

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  3. Bonjour, je trouverai important de rajouter dans les scenarios automatisés la possibilité de faire sortir un contact d'un parcours si une de ses propriétés vient à changer. Merci !

    Hello, I find it important to add in the automated scenarios the possibility of removing a contact from a path if one of its properties changes. Thank you!

    1 vote

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    0 comments  ·  Automation  ·  Admin →
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  4. When enabling UTF8 support between the client app and mailjet SMTP API, the client library generally encodes SMTP headers like the Subject using UTF8 rather than quoted-printable + US-ASCII. So when using any UTF8-ready SMTP client library (in our case the SmtpClient from .NET 6), a Subject like "Caractères accentués" will be sent to mailjet as "Subject: Caractères accentués" when UTF8 is enabled (SmtpDeliveryFormat.International in .NET), and "Subject: =?UTF-8?Q?=Caract=C3=A8res_accentu=C3=A9s?=" when it is not (SmtpDeliveryFormat.SevenBit in .NET).

    This is correct behavior from the client library, but there is an issue with mailjet when the recipient MTA does not support SMTPUTF8 itself:…

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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  5. It would be good to be able to control the colour of text if this is a link.

    Currently, for any text that is clicked through to the link (on Outlook mainly) - it changes the colour of the text to a purple colour. This makes the text not visible on dark buttons and doesn't look great with certain colours.

    2 votes

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  6. Wir möchten in unseren Geburtstagsmailings einen Gutschein einfügen. Dieser soll ein Gültigkeitsdatum haben, so in der Art wie:
    Dieser Gutschein ist gültig bis: [Versanddatum der E-Mail + 3 Monate]
    Diese Funktion würde ich mir wünschen.

    We would like to include a voucher in our birthday mailings. This should have an expiration date, something like this:
    This voucher is valid until: [sent date of the email + 3 months]
    I would like this function.

    1 vote

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  7. The mailjet system limit the send on all our subaccounts at the same time recently.
    It seems a bug on mailjet systems, because the support team says there was no reason about the limitation.

    Aside the bug, it will be very very helpful if mailjet could sent a email notification to the client if there is any problem on any subaccount or api_key.

    1 vote

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  8. The ability to create a table of contents with clickable anchor links for a newsletter

    3 votes

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  9. I would love to have the option to create Custom-made Subscription Widgets without using the editor. The expert mode is also very limiting, unfortunately. It would be great if I could just connect a plain HTML Form to Mailjet

    6 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  10. Lorsque je suis sur un template et que j'ajoute une condition d'affichage, j'aimerais pouvoir avoir la liste des propriétés en menu déroulant et ne pas devoir l'écrire manuellement.
    Comme c'est le cas lorsque j'insère une variable.

    Properties drop-down list for display condition
    When I'm on a template and I add a display condition, I would like to be able to have the list of properties in a drop-down menu and not have to write it manually.
    As is the case when I insert a variable.

    1 vote

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  11. Dans les modèles marketing et dans les conditions d'affichage, pouvoir mettre une valeur vide dans la condition
    Seulement si "x" opérateur ""

    Possibility to have an empty value in the display condition
    In marketing templates and display conditions, being able to put an empty value in the condition
    Only if "x" operator ""
    Example: If my x field is empty then I display a different block
    Exemple : Si mon champ x est vide alors j'affiche un bloc différent

    1 vote

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  12. Bonjour, A chaque fois qu'on essaye de programmer une campagne un jour J, elle s'enregistre systématiquement pour un envoie à J+1. C'est extrêmement pénible, il faut alors la déprogrammer pour la reprogrammer le bon jour. C'est systématique et c'est une vrai perte de temps. Il faudrait régler le problème. Bonne journée.

    Hello, Each time we try to schedule a campaign on D-day, it systematically registers for sending on D+1. It's extremely painful, so you have to deprogram it to reprogram it on the right day. It's systematic and it's a real waste of time. The problem should be solved. Good…

    1 vote

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  13. Bonjour, nous aurions grand besoins des modification à apporter aux plugin Prestashop pour qu'il soit compatible avec les versions supérieures ) 1.7.5.
    Merci

    Hello, we would have great need of modifications to be made to the Prestashop plugin so that it is compatible with the higher versions) 1.7.5.
    Thank you

    1 vote

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  14. I really need to be able to see how many (and which) of my mailing lists is an email address subscribed to. To do it, I need to click on each subscriber one by one. I prefer to have this list on a comprehensive level, i.e. on all the whole list of subscribers and in one (1) view. Not by clicking on one by one the subscribers. I really wish to see this filtering feature.

    1 vote

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  15. Me gustaria que se generara una
    funcionalidad que permita diferenciar entre los dos tipos de clic , donde también se pueda registrar eventos de apertura en casos donde el proveedor de correos electrónicos del destinatario no pueda visualizar imágenes.
    Gracias

    ===English===
    I would like to generate a
    functionality that allows to differentiate between the two types of clicks, where you can also register opening events in cases where the recipient's email provider can not display images.
    Thanks

    2 votes

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    0 comments  ·  Analytics  ·  Admin →
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  16. depuis quelques mois, de nombreuses personnes nous indiquent recevoir les messages en provenance de Mailjet dans les courriers indesirables.
    Avez-vous d'autres retours sur ce sujet?
    Nous perdons largement en efficacité pour notre communication.
    merci de votre aide.
    cordialement
    Franck le blevec
    franck.leblevec@lefregateprovence.com

    1 vote

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  17. When you share the URL of a campaign on social media it just pulls in the first image of the email.

    It would be extremely useful if you could add a social share image within the email editor so that we can customise how the link looks when shared on social media.

    I presume using the OG:IMAGE tag in the html header.

    Thanks!

    1 vote

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  18. Your Email Templates are great. However being able to send a Template to a Contact List is not an option in Zapier it therefore renders it useless to me. I have no need to send an email to one person. I am sending emails to all my offices and their personnel via our platform which connects to Zapier. This is a huge deficiency in m opinion.

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  19. Bonjour,
    Nous avons besoin de trier les mails envoyés par adresse d'envoi pour pouvoir savoir combien de mail a envoyé chaque adresse, ainsi que par adresse le taux d'ouverture ou de clic. Des graphiques (camembert) pour illustrer le % d'envoi par chaque adresse serait un réel plus.
    Bonne journée,

    ===English===
    Hello,
    We need to sort the sent emails by sending address to be able to know how many emails have been sent by each address, as well as by address the open or click rate. Graphs (pie charts) to illustrate the % of sending by each address would be a…

    2 votes

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  20. Statistiques/Graphiques : pouvoir basculer entre mode Quantité versus Taux. Conserver les graphiques en mode quantités d'évènements (nombres de sent, delivered, opens, etc...) mais pouvoir basculer le même graphique graphique en mode "taux" (taux d'ouverture, taux de plaintes, etc...).

    Statistics/Charts: be able to switch between Quantity versus Rate mode. Keep the graphs in event quantity mode (number of sent, delivered, opens, etc...) but be able to switch the same graphic graph to "rate" mode (opening rate, complaint rate, etc...) .

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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