789 results found

1. Adjust the size of a segment

   Adjust the size of a segment
   As of now the amount of conditions that can be used to create a segment is limited only a certain amount of characters can be used to generate a segment. Therefor I would like to have the ability to generate a segment that can hold more characters within it to build segments that hold more conditions

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   0 comments  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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2. Automatically take users out of a workflow on property change, or check for properties before each mail send

   Hello,

   the workflow feature is missing an option that, in my opinion, is really important.

   We manage contact properties using the API, that updates certain properties as a consequence of the user behavior on our platform.

   To make a little example: we may have a property named "membershiplevel" that can have the values "basic" and "premium". When a user subscribes to our platform, we call your API to create the contact and to set the "membershiplevel" property to "basic". Then, after the user completes some steps on the platform, we call the API again to change the proprerty to "premium".

   Now, what we want to do is to make a workflow that encourages the users to take the necessary actions to increase their level from "basic" to "premium". So, we create a workflow that triggers on the property change of the user, when the value becomes "basic". The workflow has a couple of mails; let's say one of them is sent immediately, one after 3 days and one after 1 week.

   Our problem is: let's suppose that the user receives the first mail and immediately completes the required steps. At this point, we call your API to change the "membership_level" to "premium". This should, of course, take the user out of the workflow, and he should not receive the other two mails, since he already did what he had to do.

   In the same way, if the user is upgraded to "premium" after the second e-mail, he should not receive the third one.

   Are workflows the right way to do this? I supposed yes, because I expected to find either:
   - A way to remove the user from the workflow if the trigger condition is no more met (i.e. if the user is added when a property has a certain value, it should as well be removed if it has no more that value), or
   - A way to filter for specific conditions before sending every single mail of the workflow (this way, we could check the property before every mail send, and therefore skip the users whose property changed meanwhile).

   However, I can find no options to have this behavior, and in my opinion this is really a must-have.

   Thank you

   Hello,

   the workflow feature is missing an option that, in my opinion, is really important.

   We manage contact properties using the API, that updates certain properties as a consequence of the user behavior on our platform.

   To make a little example: we may have a property named "membershiplevel" that can have the values "basic" and "premium". When a user subscribes to our platform, we call your API to create the contact and to set the "membershiplevel" property to "basic". Then, after the user completes some steps on the platform, we call the API again to change the proprerty… more

   5 votes

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   0 comments  ·  Automation  ·  Delete…  ·  Admin →
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3. Bulk Delete Sender Address

   Bulk delete sender addresses or stop the page from refreshing every time I delete a sender. Take a look at the attached video and you will see how bad this UI is.

   • 

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   1 comment  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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4. Multie return-path por dominio

   Se hace necesario tener multiples return-path para la cuenta principal o subcuenta ya que si necesito enviar con otro dominio registrado en la cuenta usando el mismo api-key no se puede y se debe realizar todo con otra subcuenta.

   3 votes

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5. Kampagne löschen

   ---TRANSLATED IN ENGLISH---
   Delete campaign
   How do I delete a sent campaign?

   ---ORIGINAL---
   Wie lösche ich eine versendete Kampagne?

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   0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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6. Distinction between Marketing/Transactional Campaigns in Statistics

   Hello MailJet,

   As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.

   For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.

   As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent in by me. Although I must mention, that this issue is related to my previous questions in more ways than one. Perhaps it’s advisable to compare this issue with my previously submitted inquiries. The other issues I’m running into will be detailed below and in a next ticket.

   MailJet has created a ‘Statistics’ environment to quickly view campaign-data within a given start & end-date. In our case, it would be favorable to be able to specify not only between which dates we want to see our best and worst performing days, but also which section (Marketing/Transactional) of our campaigns will show up in the statistics.

   Currently, there is no option to differentiate between our ‘Marketing-campaigns’ and our ‘Transactional-campaigns’. In other words, all our marketing-data is thrown onto one giant heap, and the use of having a ‘Statistics’ page for easy data analysis per section is lost in its entirety.

   For us - and perhaps for other MailJet customers - it's crucial to understand which data belongs to our 'Marketing-campaigns', as we put a lot of time and effort into fine-tuning these to our customers desires.

   Thanks in advance for your time and effort.

   Kind regards,

   Jordy

   IBZmode Design team

   Hello MailJet,

   As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.

   For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.

   As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent… more

   3 votes

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   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
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7. Select campaign by Internal Name ID for comparing reports

   Hello Mailjet,

   Our company has been using your software for a fair amount of time. Currently I am trying to compare our campaign data and I am running into some problems.

   In the following article the author has provided some information:
   https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor
   Mailjet’s Email Editor
   author: N.Makarov
   2 months ago Updated

   The article clearly states:
   "1) Title: Give a title to your campaign to identify it in your reports. This is an internal name that only you will see."

   To give you a perspective on our current situation: We send out every campaign in threefold. One in the English language, one in German and one in Dutch. We have giving our campaigns specific "internal names" to clarify the distinction between them. Here's when the trouble arrives. When I go to the tab "Compare campaigns", I'm only able to select the campaigns through their Subject title (the title which is received by our customers). Which in our case, is mostly the same for all three versions we send out.

   In other words, there is no option for me to specify which newsletter I am selecting for comparison. I have tried to make a comparison report for the Dutch language campaigns and I noticed I selected data that belongs to the German and English versions.
   The only option that remains is to extract all the data manually from every report, and to copy and paste them one-by-one. This would probably give you an idea of how time consuming this process is.

   My question regarding comparing campaigns:
   Is there a way for Mailjet to incorporate an option to select the campaigns by its "internal name"?

   In my opinion (and according to previous stated article), this is what the option should have been created for, yet it's not actively used in realtime.

   Thanks in advance for your time and effort.

   Kind regards,

   IBZmode Design-Team

   Hello Mailjet,

   Our company has been using your software for a fair amount of time. Currently I am trying to compare our campaign data and I am running into some problems.

   In the following article the author has provided some information:
   https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor
   Mailjet’s Email Editor
   author: N.Makarov
   2 months ago Updated

   The article clearly states:
   "1) Title: Give a title to your campaign to identify it in your reports. This is an internal name that only you will see."

   To give you a perspective on our current situation: We send out every campaign in threefold. One in the English language,… more

   3 votes

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   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
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8. Anmelde-Widget Kontaktlisten als Checkboxen zur Auswahl - Login widget contact lists as checkboxes for selection

   Im Anmelde-Widget mehrere Kontaktlisten als Checkboxen zur Auswahl zur Verfügung stellen.

   Provide multiple contact lists as checkboxes for selection in the login widget.

   2 votes

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   0 comments  ·  Integrations  ·  Delete…  ·  Admin →
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9. Universal Weblink for your Newsletter

   Provide a universal weblink to your newsletter's content (that is not personalized like the "view online" link available in every newsletter) but enables you to share your newsletter with interested parties that are not subscribed or on social media.

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10. Deleting Segments into Archives

    Management of the SEGMENTS list

    This list gets longer as new segments are created. So much so that we end up not knowing which ones are useful.
    As it is not possible to delete them for statistical reasons, it would be desirable to be able to store the useless segments in an "Archives" directory.
    This would make it easier to read the list.
    Thanks

    2 votes

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    1 comment  ·  Contact Management & Segmentation  ·  Delete…  ·  Admin →
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11. the ability to create reports that can be emailed daily.

    create reports that can be emailed daily, especially reports that show emails that did not get delivered, with the reason why, bad address, blocked, etc. I know this information is available on the website, but it would be nice if this information could be setup in to be emailed to different recipients.

    3 votes

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12. Añadir consulta WHERE IN - Add WHERE IN query

    Buenos días, nos gustaría tener una consulta para que no tengamos que ir añadiendo uno a uno los campos, como en nuestro caso, los códigos de curso. Nos sería de gran ayuda tener una sentencia WHERE IN (...) en la que pudiéramos añadir diferentes valores, te añado captura de un ejemplo que usamos.

    Quedamos atento.

    Un saludo y gracias.

    Good morning, we would like to have a consultation so that we do not have to add the fields one by one, as in our case, the course codes. It would be very helpful for us to have a WHERE IN (...) statement in which we could add different values, I am attaching a screenshot of an example that we use.

    We stay tuned.

    Greetings and thank you.

    Buenos días, nos gustaría tener una consulta para que no tengamos que ir añadiendo uno a uno los campos, como en nuestro caso, los códigos de curso. Nos sería de gran ayuda tener una sentencia WHERE IN (...) en la que pudiéramos añadir diferentes valores, te añado captura de un ejemplo que usamos.

    Quedamos atento.

    Un saludo y gracias.

    Good morning, we would like to have a consultation so that we do not have to add the fields one by one, as in our case, the course codes. It would be very helpful for us to have a WHERE IN… more

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13. "View online" URL campaigns in API

    There is no endpoint or data to obtain the "view online" URL of campaigns using Mailjet API. Please implements this !

    5 votes

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    0 comments  ·  Email API  ·  Delete…  ·  Admin →
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14. Vérification des emails par API - Email verification by API

    Bonjour, avez-vous prévu de permettre de vérifier les adresses email par API, comme ce que vous permettez de faire par l'interface web ?

    (https://documentation.mailjet.com/hc/fr/articles/1260803104410-V%C3%A9rification-des-emails-en-masse-) ?

    Hello, do you have plans to allow email address verification via API, like what you allow to do via the web interface?

    3 votes

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    1 comment  ·  Email API  ·  Delete…  ·  Admin →
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15. CSS editor on the drag & drop builder

    Please add css style editor.
    Editor for styles that will be inserted to the head tag. (and not for inline styles)
    Conditional tag support for Outlook is also needed.
    eg. <!--[if mso]>

    2 votes

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    1 comment  ·  Email Editor  ·  Delete…  ·  Admin →
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16. No indent bullet list style

    Please add a style for bullet list in the text block that is without indent(only first level).
    See the attached picture.
    Most of time indent is unnecessary since email width is narrow, indent just make the email ugly.
    Indent make bullet list useless.

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    2 votes

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    1 comment  ·  Email Editor  ·  Delete…  ·  Admin →
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17. Mailjet logo still present & inaccurate pricing

    Hi there,

    I was under the impression that if I upgraded to the Essential Premium Plan, the Mailjet logo would no longer be included in my emails, yet, there it is. Not to mention that the pricing isn't accurate, I paid $24.90 instead of $15.

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    1 vote

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    0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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18. Images based on data fields

    It would be great to populate the image with a url from a specific field

    2 votes

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    0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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19. variable date d'aujourd'hui -- variable today's date

    est ce qu'on peut mettre une variable avec la date du jour ? Pour quelle s'actualise automatiquement ?
    merci

    can we put a variable with the current date? So that it updates automatically?
    thanks

    3 votes

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    0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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20. Campaign label

    I would like to categorize my emails via labels. I am in charge of several brands in my company and it would make my life easier with a filter system.

    1 vote

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    0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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