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  1. Hi,
    As per the recent Ticket 4099607, we were suggested to reach you for our request to anonymize contact data or deactivate storing of any contact list.

    We have to follow very strict compliance and data secruity policy in the payment industry. We have strong need that the contact list shall not be stored in mailjet DB. Unfortunately, there is no feature or option to deactivate this contact storage in the both Primary account or subaccount level. Current suggestion from mailjet to manually or via API is not practical for any of Users.

    We would request Mailjet implement the feature…

    1 vote

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  2. Have 2 DKIM keys per account, configured in the Mailjet domain and referenced from the customer domain using CNAME.
    Not only will it allow MailJet to roll DKIM keys without customer interaction, but having 2 keys (as Micro$lop Office 365) will allow for automated seamless key roll

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  3. When creating a new ticket, allow plaintext attachments

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  4. Possibilité de gérer les contacts dans Grist.

    1 vote

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  5. Currently account hold statuses are not directly manageable by administrators, which creates dependency on support intervention and slows down resolution of operational issues.
    This feature request proposes enabling authorized administrators to view, place, and remove account holds directly from the admin interface or API, with appropriate role-based access controls.

    Key capabilities should include:
    Visibility into the current hold status of an account and the reason for the hold
    Ability for admins to apply an account hold (e.g., for security, compliance, or operational reasons)
    Ability to remove an account hold once the issue is resolved
    Audit logging of all hold-related actions…

    1 vote

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  6. Allow Contact Properties to be sorted when looking at the properties for a single contact. Currently, it appears the properties are listed in order of creation, which is rarely, if ever, a desired sorting pattern. Instead, I would suggest sorting alphabetically by default as a better option.

    As an enhancement to this idea, add the functionality to choose sort order via an Ascending/Descending toggle and/or a Sort Order field (either manually entered or managed via drag and drop functionality) in the Contact Properties configuration.

    1 vote

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    0 comments  ·  UX  ·  Admin →
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  7. Intégrer une palette de couleur prédéfinie dans la création de campagne pour réutiliser facilement les couleurs de la charte graphique

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  8. Bonjour,

    La taille des emails envoyés à travers Mailjet est très minime (12 Mo) d'autre concurrent permettent l'envoie des emails à une taille allant jusqu'à 25 Mo. Nous recommandant une taille limite de 25 Mo pour s'aligner avec la concurrence et nous permettre de continuer à utiliser Mailjet

    1 vote

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  9. When i go to contact lists, enter a search to find lists it works great, but if i click on a list and go back then i have to enter search information again.
    Similarly, if is choose to view 50 items, the find the list i am looking for an click to go back i have to recheck the '50' items.
    This adds a LOT of searching, selecting to a simple task that is completely unnecessary. I have my own saas platform and storing current state for each page with regards to search and filtering has improved my users experience…

    4 votes

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  10. Bonjour, j'ai utilisé le menu des formulaires pour la 1ère fois cette semaine et je constate plusieurs points qui nécessitent une amélioration. 1) Le formulaire s'affiche sur smartphone comme sur PC et non comme il devrait s'afficher sur smartphone, du coup, le texte est très petit il faut beaucoup le grossir pour voir les champs et le remplir. 2) Après avoir cliqué sur le bouton d'inscription, une nouvelle page s'ouvre qui indique (toujours en très petit) ET EN ANGLAIS qu'il faut ouvrir sa boite mail pour confirmer l'inscription. Le message ne se traduit pas en français. Mais comme en plus…

    1 vote

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  11. Currently there is no way to quickly find an email template when creating an automated workflow. I have around 300 models in the library and the lack of search bar makes it impossible to create workflows in a reasonable amount of time. A task that could be done in a few minutes would take hours. Even using the browser search bar means I have to constantly go through 10+ pages...

    Also, the search bar already exists on this page : https://app.mailjet.com/templates/marketing

    Would be great to have it in the workflow editor as well.

    1 vote

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    0 comments  ·  Automation  ·  Admin →
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  12. We would like to add specific mail addresses on our own domain that are exempt from preblocking and other possible blocking actions.

    We use Mailjet for bulk and transactional email.

    Some af the transactional email is for our own use, eg. mails on events in alarm system or log servers, and we nned to ensure that the recipients of these mails newer gets preblocked or the likes.

    1 vote

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  13. Hello Mailjet Team,

    I would like to request a feature that allows automation emails to be sent based on each contact’s timezone instead of only the account timezone.

    For example, I schedule Email A to be sent at 09:00 on Tuesday, Thursday, and Friday.

    If I have the following contacts:
    - Contact A in GMT+3
    - Contact B in GMT+4
    - Contact C with no timezone value

    The expected behavior would be:
    - Contact A receives the email at 09:00 (GMT+3) => 05:00 UTC
    - Contact B receives the email at 09:00 (GMT+4) => 06:00 UTC
    - Contact C receives…

    1 vote

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    0 comments  ·  Automation  ·  Admin →
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  14. From a campaign, enable being able to send another email to non-openers (other ESPs have this feature)

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  15. En ocasiones requerimos saber el detalle de envíos por cuenta o correo emisor. Por ello seria bueno tener un filtro en estadisticas que nos permita hacer esa busqueda y descargar los resultados ya que al tener varios correos en una misma cuenta o subcuenta a veces se complica descargar y filtrar ya que son demasiados registros.

    1 vote

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  16. Currently, the system does not send any notification when the daily limit is reached on one of the API keys (sub-account). It would be very useful to receive a notification (email?) as soon as this limit is reached, similar to the notification we already receive when an unapproved sender attempts to send. Thanks in advance.


    Actuellement, le système n'envoi pas de notification si la limite journalière est atteinte sur une des clés API (sous-compte).
    Il serait très intéressant d'avoir une notification (mail?) permettant d'avoir l'information dès que cette limite est atteinte, de la même façon que lorsque nous recevons l'information…

    1 vote

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    0 comments  ·  Stats  ·  Admin →
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  17. When managing multiple subaccounts, it can be challenging to ensure consistent maintenance and compliance with best‑practice guidelines. To support administrators in keeping a healthy, well‑governed environment, it could be valuable to introduce a set of configurable, account‑level enforcement settings. These would allow the main admin account to define rules that automatically control and optimize how subaccounts operate.
    Examples of such controls include:

    Automatic contact deactivation: Contacts that generate X consecutive hard or soft bounces are automatically disabled or removed from the contact list.
    Sending‑limit enforcement: Subaccounts cannot exceed predefined daily, weekly, or monthly email‑sending thresholds if set.
    Content‑policy enforcement: Flag…

    1 vote

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  18. Captcha is intended to prevent bot abuse. Once I have set my account up I am not a bot. Implement passkeys and I am using biometrics to prove my identity.

    Wasted a few minutes on a captcha loop this morning, which isn't a lot of time, but it adds up over time and other systems.

    1 vote

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  19. Allow changes to contact attributes via the Automations.

    For example if a user subscribes to a list, make Name = familyName+ ", "+givenName.

    This would make this request https://feedback.mailjet.com/forums/931474-feature-requests/suggestions/51029542-extend-contact-apis-to-include-additional-paramete redundant.

    1 vote

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    0 comments  ·  Automation  ·  Admin →
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  20. The default field for Name (the one that is used in all API end points) is not useful, as most people have a givenname and a familyname. I've added these so that my mails are less formal, however there is no way to then concatenate these into the default Name field. Therefore when I try to access anything via api the best I can get is the default list of identifying attributes, email and name.

    There is no straightforward economical way to merge these outside of multiple calls via my integration layer (Make.com) and there is no way…

    1 vote

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