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  1. Ability to re-order contact lists as end user sees fit as opposed to just being in alphabetical order or in order they are created/uploaded.

    1 vote

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  2. Currently a saved section can only be linked to 100 templates. Please increase the limit of how many templates a saved section can be linked to. The whole idea of the saved sections is so that it can be used over and over again which the limit of 100 works against that process.

    1 vote

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  3. I'd like to be able to view all the mailings rejected by MailJet because the sender has not been validated.
    Today, we receive an email but it's not possible to have an interface that centralizes all the information (sender, recipient, subject). You have to go through a support ticket.

    4 votes

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  4. Mailing campaings force you to have recipients in your contacts list. We use Mailjet as an SMTP relay (SMTP/API). It'd be great if we can limit a (sub)account so they can only send to configured contacts as well.

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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  5. Il n'est pas possible de visualiser les emails envoyés dans l'historique des emails d'un contact.

    Si le sujet de l'email est spécifique, il est possible de le retrouver dans les contenus mais s'il s'agit d'un email générique/ transactionnel, alors il est impossible d'accéder à un aperçu.

    L'équipe en relation avec nos clients aurait besoin de prendre connaissance des communications qu'ils reçoivent et dont ces derniers font référence dans leur échange avec notre service pour être sur le même niveau d'information et les aider au mieux. Or, aujourd'hui, il n'est pas possible de visualiser les emails.

    ENGLISH

    Visibility of sent emails…

    2 votes

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    0 comments  ·  Analytics  ·  Admin →
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  6. When an email is automatically forwarded by an inbox rule this results in a soft bounce event because of an authentication failure.

    ARC, or Authenticated Received Chain, is an email authentication protocol that addresses the limitations of SPF, DKIM, and DMARC when emails are forwarded or pass through intermediaries such as mailing lists or forwarding services.

    At present, Mailjet does not support ARC signing. The platform fully supports SPF, DKIM, and DMARC authentication, which cover the vast majority of delivery scenarios. However, ARC is a newer protocol, primarily designed to preserve authentication results when messages are forwarded or relayed through…

    1 vote

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  7. It would be great to be able to track reasons why someone is unsubscribing from a mailing list. There are workarounds for us to do it, but imo it should be an integral part for a mailing tool.

    2 votes

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  8. Hola Mailjet team,

    We currently use Mailjet to manage and send our email campaigns. Our subscribers can join our contact list through two main sources:

    A) API -› When making a reservation on our website (Covermanager), by checking the commercial communications consent box.

    B) By filling out a direct subscription form (popup) on our website.

    At the moment, Mailjet does not provide a way to distinguish the origin of a subscriber. Having an origin breakdown would be extremely valuable to us, as it would allow us to better understand which channels are most effective for acquiring subscribers.

    We would love…

    1 vote

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  9. Bonjour,
    Il pourrait être pertinent d’envisager le développement ou l’intégration des fonctionnalités suivantes autour de WhatsApp :

    • Envoyer des messages WhatsApp transactionnels (ex : confirmation de commande, relance panier abandonné, envoie facture... )
    • Créer des campagnes WhatsApp marketing (similaires aux campagnes email)
    • Déclencher messages Whatsapp via automatisations

    ENGLISH

    Hello,
    It might be worth considering developing or integrating the following features around WhatsApp:

    Send transactional WhatsApp messages (e.g., order confirmation, abandoned cart reminder, invoice sending, etc.)
    Create WhatsApp marketing campaigns (similar to email campaigns)
    Trigger WhatsApp messages via automation

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  10. Une heatmap avec les zones chaudes (zones sur lesquelles le regard s'arrête, les zones cliquées) permettrait d'avoir sur une carte graphique le comportement des lecteurs et ainsi d'améliorer l'UX des emailings.

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  11. When a segment is made in the new workflow builder and set to be used just in that workflow there is no way to view what the settings are for that segment filter. It would be helpful to be able to see and edit that. It would also be helpful to be able to view the filters for a segment from the workflow editor without having to go to the segment page to view the filters for existing segments.

    3 votes

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    1 comment  ·  Automation  ·  Admin →
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  12. 41 votes

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  13. Rather than adding a date in a particular format, the user expects when filling a form to set the date via a calendar. Can I request a calendar date picker is added for the user of the form to pick a date.

    1 vote

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  14. Rather than leading the user towards an option, a Please Select rather than defaulting to show the first defined option in the drop down list would be much better practice.

    1 vote

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  15. Nous aimerions pouvoir utiliser un séparateur vertical (équivalent à celui actuel horizontal, qui est personnalisable) entre différentes colonnes.
    Merci de votre attention

    ENGLISH

    column separator
    We would like to be able to use a vertical separator (equivalent to the current horizontal one, which is customizable) between different columns.
    Thank you for your attention.

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  16. At present there is no native functionality to assign specific domains to designated IPs.

    Please implement the ability to assign domains to IPs. By linking domains to specific IP's, we can ensure that domain-specific traffic is routed through the appropriate IPs, improving both performance and compliance.

    1 vote

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  17. Ich bin in unserem Team federführend für das E-Mail Marketing zuständig.
    Wenn ich A/B-Tests durchführe, erhält jedoch die Person die Benachrichtigungsmails, die den Mailjet-Account für uns eröffnet hat.
    Es wäre toll, wenn man das in den Einstellungen ändern kann.

    ENGLISH

    More settings for email notifications
    I am responsible for email marketing in our team.
    However, when I perform A/B tests, the person who opened the Mailjet account for us receives the notification emails.
    It would be great if this could be changed in the settings.

    1 vote

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  18. Currently when you do a contact search it runs the search in a background request, or if you change the filters to show only bouncing contacts etc.

    It would be a good improvement if the URL updated with query strings to represent the search, this would enable direct linking to search results, most other platforms offer this feature so would be good for alignment.

    Thanks

    1 vote

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  19. Idea: Being able to create ticket when account activation does not work.
    Right after creating my account: error 502 on login. Now, it works ... but I never receive the activation email (a serious problem for a mail sending service). No way to create a ticket without having an activated account. I also tried to validate my domain. Despite adding the requested file, your validation form think the file is missing (but Chrome find the empty file at the URL).

    2 votes

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  20. When sending an email via API, be able to set a parameter to specify the urgency of the message (priority, queuing ID, etc.).

    For example, this email should be delivered either urgently (password change email) or spread out over the day (informative email).

    Sending an email immediately after receiving an API call causes problems for the recipients' hosts, which end up blocking the IP addresses. This is not good for us, for Maillet, for the hosts, or for our customers.

    This could be handled on our end, but since we use an email delivery service, it would be helpful if…

    1 vote

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