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  1. Any clicks and open events are registered in statistics, even if they were performed by bots or security systems. Currently you don't offer an option to differentiate those clicks/opens. So basically, the campaign metrics are nearly worthless without this knowledge, as we truly do not know who really opened and clicked. We have been doing follow ups the clicks and getting people telling us that they never opened and clicked on the email. Very frustrating. I highly recommend you fix this or I will need to move to another provider who does.

    9 votes

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    0 comments  ·  Analytics  ·  Admin →
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  2. Benachrichtigung bei neuen Abonnent*innen
    Für nachgelagerte Marketingaktionen wäre es sehr hilfreich, wenn man sich eine Benachrichtung/Email zusenden lassen kann, wenn es einen neuen Abonennten in einer Kontaktliste gibt. Aktuell bin ich darauf angewiesen mit täglich einzuloggen und zu schauen, ob sie jemand neues registriert hat. Bitte prüfen sie diesen Vorschlag udn geben sie mir Rückmeldung, ob sie in diesen in das Backlog ihrere Produktentwicklung übernehmen werden. In der Tat ist das in Zukunft ein sehr wichtiges Feature für uns, was auch entscheidend dafür wird, ob wir weiterhin bei Mailjet bleiben.

    ===English===
    For downstream marketing campaigns, it would be very helpful…

    2 votes

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  3. Im Anmelde-Widget mehrere Kontaktlisten als Checkboxen zur Auswahl zur Verfügung stellen.

    Provide multiple contact lists as checkboxes for selection in the login widget.

    2 votes

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  4. Add the function of multi contact deletion to the account instead of requesting it be done through support.

    7 votes

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  5. Your Email Templates are great. However being able to send a Template to a Contact List is not an option in Zapier it therefore renders it useless to me. I have no need to send an email to one person. I am sending emails to all my offices and their personnel via our platform which connects to Zapier. This is a huge deficiency in m opinion.

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  6. Provide a universal weblink to your newsletter's content (that is not personalized like the "view online" link available in every newsletter) but enables you to share your newsletter with interested parties that are not subscribed or on social media.

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  7. I have several contact lists and would like to merge them. Unfortunately its not possible

    Newsletter: I would like to choose more than one Suscriber List. Its not practical

    1 vote

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  8. "Sorry, something went wrong." is not helpful.

    4 votes

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  9. Estaría bien la funcionalidad de crear una encuesta en el propio cuerpo del mail.

    It's a good idea to create a meeting in the mail's own body.

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  10. I would like to segment to people who have clicked on a specifik link in the newsletter.

    3 votes

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  11. I would like to do 1 or 2 question surveys in my newsletter and you don't have that function available and I think you should. Surveys are a great way to interact with the audience you're trying to reach

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  12. I asked through a support ticket, and confirmed it's not possible to edit the appearance of the widget error or success messages that a visitor sees. I am able to edit the text, but can't change a font size or color to make the style match the rest of my site. I tried to put inline HTML into the confirmation message, and it did not render as HTML, but showed the HTML tag in the confirmation message. This is an important feature for us, as the confirmation message is quite ugly.

    11 votes

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  13. Extraction de données plus spécifiqueMadame, Monsieur,
    Nous souhaiterions pouvoir disposer d'une nouvelle fonctionnalité nous permettant d'extraire la liste des désabonnés pour toutes nos campagnes à un instant T.
    Par rapport à l'extraction actuellement réalisable nous souhaiterions que les données suivantes soient directement disponibles dans l'Excel :
    - Email de la personne désabonnée
    - Campagne dont est issue le désabonnement (nom de la campagne ou date de la campagne)
    - Date du désabonnement
    Merci d'avance pour votre retour sur cette prestation.
    Bien à vous,

    ===English===
    Dear Sir/Madam,
    We would like to have a new functionality allowing us to extract the list…

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  14. After sending a campaign you can get a preview link of the email sent. We use that share with people who weren't on the mailing list but want to see the content. But the url is pretty ugly and some people come back and say it looks dodgy. eg:
    http://x2qq4.mjt.lu/nl2/x2qq4/57y25.html?hl=en

    Could you give us a "prettier" url with a more legitimate looking domain name and then use the subject or campaign name to make it more friendly. This is an example of one we had with Mailchimp:

    https://mailchi.mp/progression/2020-foiling-and-wave-camp-dates-6104509

    Cheers

    3 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  15. Hola,

    Nosotros trabajamos en una asesoría y seria fantástico poder programar correos recordatorios de repetición mensual. En nuestro caso, enviar todos los días 1 del mes recordatorio para que nos entreguen las facturas.

    We work in a consultancy and it would be great to be able to schedule monthly repetition email reminders. In our case, send a reminder every day 1 of the month so that they deliver the invoices to us

    1 vote

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    0 comments  ·  Automation  ·  Admin →
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  16. SVP DEMANDE D'AMÉLIORATION :

    Il arrive que nous mêmes, avec l'une des adresse "sender" de nos mails, déclarions notre propre email comme spam.
    Notre adresse sender est ensuite bloquée et cela perturbe gravement notre fonctionnement.
    SERAIT IL POSSIBLE DE LUI DEMANDER CONFIRMATION QUE LORSQU'UNE ADRESSE SENDER DÉCLARE SON MAIL COMME SPAM ?
    Notez que nous avons plusieurs adresses sender, sur 2 domaines différents, mais qu'elles sont toutes reliées à des salariés de la même organisation qui dispose de 2 sites internet.

    ===English===
    PLEASE REQUEST IMPROVEMENT:

    It happens that we ourselves, with one of the "sender" addresses of our mails, declare…

    1 vote

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  17. Bonjour,
    Je pense qu'il serait judicieux de déplacer le champs "Texte de prévisualisation" juste en dessous de l'objet du mail. En effet il m'est arrivé plusieurs fois de ne pas modifier ce champs après avoir copié une ancienne campagne vu qu'il est dans un sous-menu non visible

    Move the "Preview text" field
    Hello,
    I think it would be wise to move the "Preview text" field just below the subject of the email. Indeed it happened to me several times not to modify this field after having copied an old campaign because it is in a sub-menu not visible

    2 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  18. It would be great to populate the image with a url from a specific field

    2 votes

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  19. I am very frustrated as it is not clear how to setup my new account to send sms . I find the instructions very confusing and are about to give up

    1 vote

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    0 comments  ·  SMS  ·  Admin →
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  20. Mailjet ist so gnadenlos SCHLECHT geworden!

    a) Irgendwie ist eine super-dämliche Rechtschreibkorrektur eingebaut, die einem das Arbeiten unmöglich macht, den Cursor immer wild in irgendwelche Himmelsrichtungen springen lässt und damit nur Fehler einbaut, die man dann viel zu spät erkennt.
    b) Der Korrekturzeitaufwand ist dadurch massiv.
    c) Die letzte Zahlung wurde nicht eingelöst, obwohl alles normal war und auf dem Konto mehr als genug Deckung vorhanden war. Jetzt ist einfach mal das Nutzerkonto gesperrt. Hervorragend!
    d) Und dies alles bei gestiegenen Kosten von 18 auf 23€, also um 30%. Nicht schlecht.
    e) Wenn man die Kontakte exportieren will, wird jedes…

    1 vote

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