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  1. i am wanting to cancel my subscription but cannot find the cancel button as documented in the help folder. please can you assist.

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  2. Il faut absolument rajouter la personnalisation d'une fallback font pour pouvoir utiliser une font qui se rapproche de notre webfont. Là, automatiquement ça se met en Times New Roman.

    2 votes

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    1 comment  ·  Email Editor  ·  Admin →
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  3. Lorsque je suis sur un template et que j'ajoute une condition d'affichage, j'aimerais pouvoir avoir la liste des propriétés en menu déroulant et ne pas devoir l'écrire manuellement.
    Comme c'est le cas lorsque j'insère une variable.

    Properties drop-down list for display condition
    When I'm on a template and I add a display condition, I would like to be able to have the list of properties in a drop-down menu and not have to write it manually.
    As is the case when I insert a variable.

    1 vote

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  4. Dans les modèles marketing et dans les conditions d'affichage, pouvoir mettre une valeur vide dans la condition
    Seulement si "x" opérateur ""

    Possibility to have an empty value in the display condition
    In marketing templates and display conditions, being able to put an empty value in the condition
    Only if "x" operator ""
    Example: If my x field is empty then I display a different block
    Exemple : Si mon champ x est vide alors j'affiche un bloc différent

    1 vote

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  5. Bonjour, A chaque fois qu'on essaye de programmer une campagne un jour J, elle s'enregistre systématiquement pour un envoie à J+1. C'est extrêmement pénible, il faut alors la déprogrammer pour la reprogrammer le bon jour. C'est systématique et c'est une vrai perte de temps. Il faudrait régler le problème. Bonne journée.

    Hello, Each time we try to schedule a campaign on D-day, it systematically registers for sending on D+1. It's extremely painful, so you have to deprogram it to reprogram it on the right day. It's systematic and it's a real waste of time. The problem should be solved. Good…

    1 vote

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  6. Bonjour, nous aurions grand besoins des modification à apporter aux plugin Prestashop pour qu'il soit compatible avec les versions supérieures ) 1.7.5.
    Merci

    Hello, we would have great need of modifications to be made to the Prestashop plugin so that it is compatible with the higher versions) 1.7.5.
    Thank you

    1 vote

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  7. I really need to be able to see how many (and which) of my mailing lists is an email address subscribed to. To do it, I need to click on each subscriber one by one. I prefer to have this list on a comprehensive level, i.e. on all the whole list of subscribers and in one (1) view. Not by clicking on one by one the subscribers. I really wish to see this filtering feature.

    1 vote

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  8. depuis quelques mois, de nombreuses personnes nous indiquent recevoir les messages en provenance de Mailjet dans les courriers indesirables.
    Avez-vous d'autres retours sur ce sujet?
    Nous perdons largement en efficacité pour notre communication.
    merci de votre aide.
    cordialement
    Franck le blevec
    franck.leblevec@lefregateprovence.com

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  9. When you share the URL of a campaign on social media it just pulls in the first image of the email.

    It would be extremely useful if you could add a social share image within the email editor so that we can customise how the link looks when shared on social media.

    I presume using the OG:IMAGE tag in the html header.

    Thanks!

    1 vote

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  10. Embedding an email subscription form to a customer website is done by using an iframe. I was told by customer support that this is currently the only option. A downside of this method is that the subscription form sets a number of cookies, including marketing cookies used for tracking users across multiple websites in order to present advertising. According to current privacy principles, a website visitor needs to be given an option to decline cookies that are not essential for the basic function of the website. The problem is that the embedded subscription form does not work if the visitor…

    3 votes

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  11. How come I can't re-name a campaign after sending? Seems strange.

    2 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  12. For automations, it would greatly improve workflows if: we could determine which actions from the contact targeted makes them leave the workflow. For example: once the contact clicks on a link or even opens the mail, they leave the workflow.

    Another idea, the workflow should have "If" actions. For example: if the contact opened the mail but hasn't clicked on any link, send mail n°2.

    7 votes

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    0 comments  ·  Automation  ·  Admin →
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  13. Statistiques/Graphiques : pouvoir basculer entre mode Quantité versus Taux. Conserver les graphiques en mode quantités d'évènements (nombres de sent, delivered, opens, etc...) mais pouvoir basculer le même graphique graphique en mode "taux" (taux d'ouverture, taux de plaintes, etc...).

    Statistics/Charts: be able to switch between Quantity versus Rate mode. Keep the graphs in event quantity mode (number of sent, delivered, opens, etc...) but be able to switch the same graphic graph to "rate" mode (opening rate, complaint rate, etc...) .

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  14. I am from India. I am unable to do online automatic reoccurring payments due to our newly introduced central reserve bank guidelines. Kindly provide a direct link for payment till the mean time.

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  15. We can't find a documentation for how to use an AB test with the API.
    We should have an idea about:
    - How to schedule the test or send it immediately.
    - How to send the final chosen version after test successfully sent

    4 votes

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    0 comments  ·  Email API  ·  Admin →
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  16. Please provide to automatically forward bounced messages to an email.
    SendGrid does this already: https://docs.sendgrid.com/ui/account-and-settings/mail#forward-bounce

    5 votes

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  17. Please add automatic return-path stamping and self service for the same.

    Right now there is only one custom return path pr. sub account.

    We should simply be able to setup this return-path once for a domain, and have is useable by multiple sub accounts

    Just like with DKIM.

    You can use plus addressing to make sure bounces are stored in the right subaccount.

    Since many other vendors are doing this already, I expect to see the same form mailjet as it is essential for compliance and flexibility of the platform.

    10 votes

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  18. Add in the workflow of Date, the option to choose the date of a contact property. Thanks.

    6 votes

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    3 comments  ·  Automation  ·  Admin →
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  19. Bonjour, vous me relancer pour le paiement de mes factures mais la carte bancaire renseignée sur mon compte est correcte.De plus impossible de vous contacter autrement que par ce moyen donc difficile de solder le problème.
    Merci de revenir vers moi pour me dire svp.
    MrRichaud

    Hello, you remind me for the payment of my bills but the credit card entered on my account is correct. Moreover, it is impossible to contact you other than by this means, so it is difficult to resolve the problem.
    Please get back to me and tell me please.
    MrRichaud

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  20. Allow for TSV file uploads. You already export lists in TSV format and using TSV allows for the use of commas within data with no chance of creating bad records.

    1 vote

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