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761 results found

  1. How come I can't re-name a campaign after sending? Seems strange.

    2 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  2. For automations, it would greatly improve workflows if: we could determine which actions from the contact targeted makes them leave the workflow. For example: once the contact clicks on a link or even opens the mail, they leave the workflow.

    Another idea, the workflow should have "If" actions. For example: if the contact opened the mail but hasn't clicked on any link, send mail n°2.

    7 votes

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    0 comments  ·  Automation  ·  Admin →
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  3. sms para El Salvador?

    1 vote

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    0 comments  ·  SMS  ·  Admin →
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  4. Statistiques/Graphiques : pouvoir basculer entre mode Quantité versus Taux. Conserver les graphiques en mode quantités d'évènements (nombres de sent, delivered, opens, etc...) mais pouvoir basculer le même graphique graphique en mode "taux" (taux d'ouverture, taux de plaintes, etc...).

    Statistics/Charts: be able to switch between Quantity versus Rate mode. Keep the graphs in event quantity mode (number of sent, delivered, opens, etc...) but be able to switch the same graphic graph to "rate" mode (opening rate, complaint rate, etc...) .

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  5. I am from India. I am unable to do online automatic reoccurring payments due to our newly introduced central reserve bank guidelines. Kindly provide a direct link for payment till the mean time.

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  6. We can't find a documentation for how to use an AB test with the API.
    We should have an idea about:
    - How to schedule the test or send it immediately.
    - How to send the final chosen version after test successfully sent

    4 votes

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    0 comments  ·  Email API  ·  Admin →
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  7. Please provide to automatically forward bounced messages to an email.
    SendGrid does this already: https://docs.sendgrid.com/ui/account-and-settings/mail#forward-bounce

    5 votes

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  8. Please add automatic return-path stamping and self service for the same.

    Right now there is only one custom return path pr. sub account.

    We should simply be able to setup this return-path once for a domain, and have is useable by multiple sub accounts

    Just like with DKIM.

    You can use plus addressing to make sure bounces are stored in the right subaccount.

    Since many other vendors are doing this already, I expect to see the same form mailjet as it is essential for compliance and flexibility of the platform.

    9 votes

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  9. Add in the workflow of Date, the option to choose the date of a contact property. Thanks.

    6 votes

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    3 comments  ·  Automation  ·  Admin →
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  10. Bonjour, vous me relancer pour le paiement de mes factures mais la carte bancaire renseignée sur mon compte est correcte.De plus impossible de vous contacter autrement que par ce moyen donc difficile de solder le problème.
    Merci de revenir vers moi pour me dire svp.
    MrRichaud

    Hello, you remind me for the payment of my bills but the credit card entered on my account is correct. Moreover, it is impossible to contact you other than by this means, so it is difficult to resolve the problem.
    Please get back to me and tell me please.
    MrRichaud

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  11. Allow for TSV file uploads. You already export lists in TSV format and using TSV allows for the use of commas within data with no chance of creating bad records.

    1 vote

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  12. It would be great if you could set up a login system whereby one email could be used to log into multiple accounts.

    Eg. instead of using an email address you rather have a User ID.

    Why you might ask?

    I do newsletters for various customers and currently, they cannot add me as a user because my email address is already linked to an account. So they rather send me their user login for me to use. Meaning we are both logged in under one user, making it difficult to see who did what.

    Another valid point would be that…

    3 votes

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  13. I would like to have the ability to minimize the pixels between columns and texts to 0. currently, even if you define the padding on 0, there is still a gap. Is this possible?

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  14. Hello, I can not add certain fonts to your platform, for instance Roboto-Thin. Is that something that can be worked out?

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  15. Je ne parviens pas à :
    1) faire cesser les prélèvements malgré de nombreux mails !
    2) trouver mes factures, suite aux prélèvements pour lesquels je n'ai pas donné mon accord
    3) Impossible de contacter qui que ce soit à part le service commercial
    Pouvez-vous me contacter rapidement pour résilier mon abonnement ou dois-je faire opposition à vos prélèvements ?

    I am trapped...
    I am unable to:

    stop direct debits despite numerous emails!
    find my invoices, following direct debits for which I have not given my consent
    Impossible to contact anyone except the sales department
    Can you contact me quickly…

    3 votes

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    0 comments  ·  Support  ·  Admin →
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  16. Ohne Benachrichtigung wurde eine temporäre Versandbegrenzung verhängt.

    Wir erhalten dutzende Kundenbeschwerden.

    Shipping limits without contact - a NO GO
    A temporary shipping limit has been imposed without notification.

    We receive dozens of customer complaints.

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  17. Hi guys,

    I want to archive several mail templates.

    Is there another option as to just delete them? Is it possible to generate like a folder structure for the different templates/files?!

    Thanks and kind regards

    2 votes

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  18. Direct integration with Salesforce, without the need of using a mediating service like Zapier, for data security and privacy reasons. Zapier is a US-based company.

    1 vote

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  19. bonjour

    Après une erreur de notre part nous voulons vous payer notre abonnement du mois de février, mais vous nous avez temporairement suspendu, comment peut on faire. Vous pouvez relancer le paiement avec la carte actuelle. Cordialement.

    After an error on our part we want to pay you our subscription for the month of February, but you have temporarily suspended us, how can we do it. You can restart the payment with the current card. Cordially.

    2 votes

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    0 comments  ·  Support  ·  Admin →
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  20. HI we have a problem when uploading a new icon for instagram... when we save the url, the tool bugs
    Thank you to let me know
    Nadège Martinagolle

    1 vote

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