781 results found

1. Bulk-Export von Mail-Templates

   Wir haben sehr viele Templates für unsere Transaktionsmails innerhalb von Mailjet. Um diese Templates im großen Stil bearbeiten zu können, ist ein Download nötig, da wir dies extern vergeben. Aktuell ist es nötig, dass man die Templates einzeln herunterlädt. Hier wäre ein Bulk-Export als .zip von sehr großem Nutzen.

   Bulk export of mail templates
   We have a lot of templates for our transactional mails within Mailjet. To be able to edit these templates in bulk, a download is required as we outsource this. Currently it is necessary to download the templates one by one. Here, a bulk export as .zip would be of great benefit.

   Wir haben sehr viele Templates für unsere Transaktionsmails innerhalb von Mailjet. Um diese Templates im großen Stil bearbeiten zu können, ist ein Download nötig, da wir dies extern vergeben. Aktuell ist es nötig, dass man die Templates einzeln herunterlädt. Hier wäre ein Bulk-Export als .zip von sehr großem Nutzen.

   Bulk export of mail templates
   We have a lot of templates for our transactional mails within Mailjet. To be able to edit these templates in bulk, a download is required as we outsource this. Currently it is necessary to download the templates one by one. Here, a bulk export as .zip… more

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2. Greek characters

   Hello,
   It has been a problem last few months: Please look at my attachment. At the main contact list screen everything seems to be ok, but when I try to select a list the programme does not recognize the Greek characters
   Thank you and best regards

   Hello,

   Thank you for contacting us.
   We support most charset encodings. However, using UTF-8 in your emails is recommended for better compatibility.
   Best,
   Bobbie / Mailjet by Sinch

   Dear all,
   Please see my previous email and my attachment
   I think it is clearly an issue of the platform, that appeared suddenly, without any action from my part.

   Hello,
   This is a problem coming from the interface. Unfortunately, it is not a bug, we just do not have the Greek language as an option in the account settings:
   https://app.mailjet.com/account/settings

   We still do not support the language.
   However, I suggest you go to https://app.mailjet.com/dashboard, click on the question mark in the toolbar at the top of the screen, and then choose "Give us feedback".
   You can then send your suggestion directly to our product team for review.

   Best,
   Bobbie / Mailjet by Sinch

   Hello,
   It has been a problem last few months: Please look at my attachment. At the main contact list screen everything seems to be ok, but when I try to select a list the programme does not recognize the Greek characters
   Thank you and best regards

   Hello,

   Thank you for contacting us.
   We support most charset encodings. However, using UTF-8 in your emails is recommended for better compatibility.
   Best,
   Bobbie / Mailjet by Sinch

   Dear all,
   Please see my previous email and my attachment
   I think it is clearly an issue of the platform, that appeared suddenly, without any action… more

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3. Ajouter des mediaqueries

   Il faudrait avoir la possibilité d'ajouter des class personnalisée dans le <style> du head.
   Comme vous le savez sans doute, gmail ne garde qu'une balise <style> par e-mail (la première contentant des mediaqueries.
   De ce fait, il est impossible d'ajouter du code HTML personnalisé dans un template préfait.

   Adding mediaqueries
   We should have the ability to add custom classes in the <style> of the head.
   As you probably know, gmail only keeps one <style> tag per email (the first one containing mediaqueries.
   Because of this, it is impossible to add custom HTML code in a pre-made template.

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4. Ajouter une section sauvegardée dans l'html

   Il faudrait avoir la possibilité d'ajouter une section sauvegardée depuis un modèle HTML.
   Nous travaillons avec une agence qui intègre les e-mails de 0 et c'est dommage de ne pas pouvoir utiliser les section sauvegardée. On perds beaucoup de temps à la mise à jour

   Adding a saved section in the html
   It should be possible to add a saved section from an HTML template.
   We work with an agency that integrates 0 emails and it's a shame not to be able to use the saved section. We lose a lot of time to the update

   3 votes

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5. Send Automation on Specific Day of the Week At Specific Time

   I would like to be able to specify when my automation emails are sent. I.e. Send email 1 only on Tuesdays at 9am.

   7 votes

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6. Customization of sending address/domain validation emails

   Implement customization in sending address validation emails, so that when Mailjet is utilized in a user's own sending platform, the user is able to use their own branding and domain for the validation emails, instead of Mailjet's branding and domain.

   2 votes

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7. Prise en charge messages d'absence du bureau (oof)

   Bonjour,
   Nous utilisons le service Mailjet via un connecteur d'envoi smtp vers l'extérieur de l'organisation dans Exchange (2016).
   Les notifications d'absence de bureau - Office hors Office (OOF)- ne parviennent pas aux destinataires externes. Elles apparaissent dans la file d'attente du connecteur mais n'apparaissent pas dans les stats mailjet.
   Il serait extrêmement important de permettre l'envoi de ces notifications via mailjet.
   Cordialement,
   Nicolas Levasseur

   Hello,
   We are using the Mailjet service via a smtp send connector to outside the organization in Exchange (2016).
   Out of office notifications - Office Out of Office (OOF) - do not reach the external recipients. They appear in the connector queue but do not appear in mailjet stats.
   It would be extremely important to allow these notifications to be sent via mailjet.
   Sincerely,
   Nicolas Levasseur

   Bonjour,
   Nous utilisons le service Mailjet via un connecteur d'envoi smtp vers l'extérieur de l'organisation dans Exchange (2016).
   Les notifications d'absence de bureau - Office hors Office (OOF)- ne parviennent pas aux destinataires externes. Elles apparaissent dans la file d'attente du connecteur mais n'apparaissent pas dans les stats mailjet.
   Il serait extrêmement important de permettre l'envoi de ces notifications via mailjet.
   Cordialement,
   Nicolas Levasseur

   Hello,
   We are using the Mailjet service via a smtp send connector to outside the organization in Exchange (2016).
   Out of office notifications - Office Out of Office (OOF) - do not reach the external recipients.… more

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8. Dégradation des fonctionnalités

   Utilisatrice de votre outil depuis de nombreuses années, et forcée de suive les augmentations, je déplore d'avoir perdu "mes sections sauvegardées, toujours visibles dans "mes modèles", mais devenues depuis peu inutilisables à poins de passer à la formule 85 euros par an, et je n'ai pas besoin ni du volume pour ce prix maximum, ni des autres fonctionnalités. Pourquoi ne pas le proposer seul, ou le laisser dans la formule où je suis ? à 14 euros ? Au pire j'aurais pu accepter 23 euros, mais il n'y a même pas les sections sauvegardées dans la formule juste au dessus. Je crois que je vais m'intéresser de plus près aux offres qui maintenant sont nombreuses sur le marché pour comparer fonctionnalités et prix. Et c'est bien dommage.

   Degradation of functionalities
   As a user of your tool for many years, and forced to follow the increases, I deplore having lost "my saved sections, still visible in "my templates", but recently become unusable unless I switch to the 85 euros per year formula, and I do not need either the volume for this maximum price, or the other features. Why not propose it alone, or leave it in the formula where I am ? at 14 euros ? At worst I could have accepted 23 euros, but there are not even the saved sections in the package just above. I think I'll take a closer look at the offers that are now numerous on the market to compare features and prices. And that's a shame.

   Utilisatrice de votre outil depuis de nombreuses années, et forcée de suive les augmentations, je déplore d'avoir perdu "mes sections sauvegardées, toujours visibles dans "mes modèles", mais devenues depuis peu inutilisables à poins de passer à la formule 85 euros par an, et je n'ai pas besoin ni du volume pour ce prix maximum, ni des autres fonctionnalités. Pourquoi ne pas le proposer seul, ou le laisser dans la formule où je suis ? à 14 euros ? Au pire j'aurais pu accepter 23 euros, mais il n'y a même pas les sections sauvegardées dans la formule juste au dessus.… more

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9. API-Keys in Wordpress maskieren

   Hallo, vor einigen Monaten hat Mailjet die API-Keys im Kundenkonto aus Sicherheitsgründen maskiert.

   Im Mailjet-Wordpress-Plugin wurde dies jedoch nicht umgesetzt. Dort kann man die Schlüssel noch in Gänze einsehen.

   Wäre gut dies dort auch zu maskieren.

   Mask API keys in wordpress
   Hi, a few months ago Mailjet masked the API keys in the customer account for security reasons.

   However, this was not implemented in the Mailjet wordpress plugin. There you can still see the keys in their entirety.

   Would be good to mask this there too.

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10. View SMTP Responses within Campaign Reports
    2 votes

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11. Espace insécable

    Il est impossible d'insérer un espace insécable dans l'éditeur d'email (j'ai contacté le support qui me l'a confirmé).
    Je ne comprend pas qu'une fonctionnalité basique comme celle-ci soit absente de votre outil !
    Quand allez-vous ajouter cette possibilité (le tiret insécable aussi d'ailleurs) ?

    It is impossible to insert a non-breaking space in the email editor (I contacted the support who confirmed it to me).

    When are you going to add this possibility (the non-breaking dash also by the way)?

    4 votes

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12. Turn off web archive, customize weblink

    From my research, none of the top 12+ email companies have these features, and they really, REALLY should...

    Paid newsletters and course creators are large markets who distribute regular emails to growing audiences, and they typically want to reserve their exclusive content for the people who paid for it, so these are two essential features for them.

    It's obvious why we wouldn't want a public web archive of our exclusive content, but being able to customize the "view in browser" weblink is equally valuable, as then we can point our subscribers and students to a web version on our paywalled website or learning platform.

    The thing is, platforms like Substack and Teachable take a significant percentage of newsletter/course revenue, and as no-code options expand, writers and course creators (like me and my clients) are assembling their own tech stacks to fix those overhead costs.

    And yet, from what I've seen through 10+ hours of reading feature lists, knowledge bases, and sending emails, neither Mailjet or its direct competitors have this feature, either.

    I found it only at Justin D.'s clever niche service Buttondown.email, so I signed up there, and I'll be pointing everyone else there.

    But many writers will want a wider featureset, like at Mailjet, Campaign Monitor, Convertkit, etc.

    You could be the first of your competitors to add two small features that support 2 large markets. I'm just sayin' :-)

    —CW

    From my research, none of the top 12+ email companies have these features, and they really, REALLY should...

    Paid newsletters and course creators are large markets who distribute regular emails to growing audiences, and they typically want to reserve their exclusive content for the people who paid for it, so these are two essential features for them.

    It's obvious why we wouldn't want a public web archive of our exclusive content, but being able to customize the "view in browser" weblink is equally valuable, as then we can point our subscribers and students to a web version on our paywalled… more

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13. Gelöschte Emails

    Wieso ist diese Email immer noch im System? Ich hatte sie bereits mind. 10 x gelöscht!
    bauamt-reichelt@gemeinde-zingst.de

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14. why i can't get webhook?

    when i invoker your api send email, when i receive email i should get a webhook ,but i can't get anything,why? my webhook is ok and test is receive .

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15. HTML Error

    There is a website error when trying to edit an HTML template. I have tried on multiple browsers and the template will not load.

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16. Procédure vérification mails

    Attention, procédure de vérification des adresses e-mail pas claire. Un devis approximatif est indiqué, mais à aucun moment le client s'engage à payer un montant clair et précis pour la vérification demandée. Ce sentiment de procédure inaboutie (et donc a priori non facturée) est renforcé par le résultat obtenu, un simple tableau de synthèse de la vérification des adresses e-mails, mais sans informations exploitables directement (à savoir les adresses e-mails qui ne sont plus bonnes). Il faut alors cliquer sur le petit picto à droite pour se rendre compte qu'on peut télécharger un fichier CSV avec les résultats complets et exploitables. Dernier point qui conduit à ce sentiment de ne rien avoir acheté, aucune information n'apparait sur notre compte de facturation avant plusieurs semaines, aucun e-mail de confirmation d'achat n'est envoyé lors de cette opération de vérification... à revoir d'urgence

    Email verification procedure
    Warning, procedure for verifying e-mail addresses is not clear. An approximate estimate is indicated, but at no time does the customer agree to pay a clear and precise amount for the verification requested. This feeling of an incomplete procedure (and therefore a priori not invoiced) is reinforced by the result obtained, a simple summary table of the verification of e-mail addresses, but without information that can be used directly (namely the e-mail addresses which are not better). You must then click on the small icon on the right to realize that you can download a CSV file with the complete and usable results. Last point that leads to this feeling of not having bought anything, no information appears on our billing account for several weeks, no purchase confirmation email is sent during this verification operation... to see you urgently

    Attention, procédure de vérification des adresses e-mail pas claire. Un devis approximatif est indiqué, mais à aucun moment le client s'engage à payer un montant clair et précis pour la vérification demandée. Ce sentiment de procédure inaboutie (et donc a priori non facturée) est renforcé par le résultat obtenu, un simple tableau de synthèse de la vérification des adresses e-mails, mais sans informations exploitables directement (à savoir les adresses e-mails qui ne sont plus bonnes). Il faut alors cliquer sur le petit picto à droite pour se rendre compte qu'on peut télécharger un fichier CSV avec les résultats complets et… more

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17. Pollution des faux clics

    ma liste de diffusion est principalement constituée d'adresses e-mails de professionnels dans de grandes sociétés, les serveurs de réception vérifient de plus en plus souvent les e-mails reçus avec un principe de clic automatique sur tous les liens URL que comporte le message reçu. Ce qui fait que dès la première minute de réception, j'ai plus de 20% des emails envoyés qui sont notés comme cliqués (information totalement parasite), et si je veux via votre tableau ne voir que les e-mails qui effectivement ont été ouverts, j'obtiens en fait une liste totalement inexploitable qui comporte les e-mails ouverts + les e-mails cliqués, puisque vous partez du principe que si l'e-mail a été cliqué, c'est qu'il a été ouvert, alors que ce n'est pas le cas. Comment obtenir une liste avec les SEULS e-mails ouverts, sans la pollution des faux clics?

    my mailing list is mainly made up of professional e-mail addresses in large companies, the receiving servers check the e-mails received more and more often with a principle of automatic clicking on all the URL links in the message received. This means that from the first minute of receipt, I have more than 20% of the emails sent which are noted as clicked (totally parasitic information), and if I want via your table to only see the emails which have actually been opened, I actually get a totally unusable list that has emails opened + emails clicked since you're assuming that if the email was clicked, it was opened when this is not the case. How to get a list with ONLY emails opened, without the pollution of fake clicks?

    ma liste de diffusion est principalement constituée d'adresses e-mails de professionnels dans de grandes sociétés, les serveurs de réception vérifient de plus en plus souvent les e-mails reçus avec un principe de clic automatique sur tous les liens URL que comporte le message reçu. Ce qui fait que dès la première minute de réception, j'ai plus de 20% des emails envoyés qui sont notés comme cliqués (information totalement parasite), et si je veux via votre tableau ne voir que les e-mails qui effectivement ont été ouverts, j'obtiens en fait une liste totalement inexploitable qui comporte les e-mails ouverts + les… more

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18. Amélioration du widget abonnement

    Bonjour,

    Idée concernant les widgets abonnement :

    Nous souhaiterions qu'après la prise de mail via un widget abonnement (présent sur une page de notre site internet), la page s'actualise puis redirige l'internaute vers une autre page du site.

    Cela permettrait de diminuer le taux de rebond de la page internet.

    Pour rappel : le taux de rebond est un indicateur marketing qui mesure le pourcentage d'internautes qui sont entrés sur une page Web et qui ont quitté le site après, sans consulter d'autres pages. Ils n'ont donc vu qu'une seule page du site. Le taux de rebond est un indicateur pris en compte par Google pour le référencement du site. Si le taux de rebond est mauvais, notre site n'est pas bien référencé.

    Il faudrait donc que lorsque l'internaute indique son mail, il puisse par la suite être redirigé vers une autre page.

    Cela existe déjà chez vos concurrents comme Sendinblue.

    Serait-ce possible d'améliorer les widget d'abonnement dans ce sens ?

    Merci à vous.

    Bien cordialement,
    Laurence

    Bonjour,

    Idée concernant les widgets abonnement :

    Nous souhaiterions qu'après la prise de mail via un widget abonnement (présent sur une page de notre site internet), la page s'actualise puis redirige l'internaute vers une autre page du site.

    Cela permettrait de diminuer le taux de rebond de la page internet.

    Pour rappel : le taux de rebond est un indicateur marketing qui mesure le pourcentage d'internautes qui sont entrés sur une page Web et qui ont quitté le site après, sans consulter d'autres pages. Ils n'ont donc vu qu'une seule page du site. Le taux de rebond est un indicateur… more

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19. Alert of non-validated sender address to include Apikey Name

    I want to see the name of the subaccount that used a non-validated sender address. As of now, the mail that is received in such cases only holds the API Key, but not the name of the key. So if you don't know the apikeys themself you are not able to identify which account is having a problem.

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20. Switch language in transactional email

    Hi, we would appreciate an option for transactional emails to switch language directly in the email. Example - we send a transactional email in english to the client, but the client does not speaks english (ie. human error when updating database). Some buttons/links to the template, so the client can switch between languages himself would be fine.

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