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  1. I would like to do 1 or 2 question surveys in my newsletter and you don't have that function available and I think you should. Surveys are a great way to interact with the audience you're trying to reach

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  2. I asked through a support ticket, and confirmed it's not possible to edit the appearance of the widget error or success messages that a visitor sees. I am able to edit the text, but can't change a font size or color to make the style match the rest of my site. I tried to put inline HTML into the confirmation message, and it did not render as HTML, but showed the HTML tag in the confirmation message. This is an important feature for us, as the confirmation message is quite ugly.

    11 votes

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  3. Extraction de données plus spécifiqueMadame, Monsieur,
    Nous souhaiterions pouvoir disposer d'une nouvelle fonctionnalité nous permettant d'extraire la liste des désabonnés pour toutes nos campagnes à un instant T.
    Par rapport à l'extraction actuellement réalisable nous souhaiterions que les données suivantes soient directement disponibles dans l'Excel :
    - Email de la personne désabonnée
    - Campagne dont est issue le désabonnement (nom de la campagne ou date de la campagne)
    - Date du désabonnement
    Merci d'avance pour votre retour sur cette prestation.
    Bien à vous,

    ===English===
    Dear Sir/Madam,
    We would like to have a new functionality allowing us to extract the list…

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  4. After sending a campaign you can get a preview link of the email sent. We use that share with people who weren't on the mailing list but want to see the content. But the url is pretty ugly and some people come back and say it looks dodgy. eg:
    http://x2qq4.mjt.lu/nl2/x2qq4/57y25.html?hl=en

    Could you give us a "prettier" url with a more legitimate looking domain name and then use the subject or campaign name to make it more friendly. This is an example of one we had with Mailchimp:

    https://mailchi.mp/progression/2020-foiling-and-wave-camp-dates-6104509

    Cheers

    3 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  5. Hola,

    Nosotros trabajamos en una asesoría y seria fantástico poder programar correos recordatorios de repetición mensual. En nuestro caso, enviar todos los días 1 del mes recordatorio para que nos entreguen las facturas.

    We work in a consultancy and it would be great to be able to schedule monthly repetition email reminders. In our case, send a reminder every day 1 of the month so that they deliver the invoices to us

    1 vote

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    0 comments  ·  Automation  ·  Admin →
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  6. SVP DEMANDE D'AMÉLIORATION :

    Il arrive que nous mêmes, avec l'une des adresse "sender" de nos mails, déclarions notre propre email comme spam.
    Notre adresse sender est ensuite bloquée et cela perturbe gravement notre fonctionnement.
    SERAIT IL POSSIBLE DE LUI DEMANDER CONFIRMATION QUE LORSQU'UNE ADRESSE SENDER DÉCLARE SON MAIL COMME SPAM ?
    Notez que nous avons plusieurs adresses sender, sur 2 domaines différents, mais qu'elles sont toutes reliées à des salariés de la même organisation qui dispose de 2 sites internet.

    ===English===
    PLEASE REQUEST IMPROVEMENT:

    It happens that we ourselves, with one of the "sender" addresses of our mails, declare…

    1 vote

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  7. Bonjour,
    Je pense qu'il serait judicieux de déplacer le champs "Texte de prévisualisation" juste en dessous de l'objet du mail. En effet il m'est arrivé plusieurs fois de ne pas modifier ce champs après avoir copié une ancienne campagne vu qu'il est dans un sous-menu non visible

    Move the "Preview text" field
    Hello,
    I think it would be wise to move the "Preview text" field just below the subject of the email. Indeed it happened to me several times not to modify this field after having copied an old campaign because it is in a sub-menu not visible

    2 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  8. It would be great to populate the image with a url from a specific field

    2 votes

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  9. I am very frustrated as it is not clear how to setup my new account to send sms . I find the instructions very confusing and are about to give up

    1 vote

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    0 comments  ·  SMS  ·  Admin →
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  10. Mailjet ist so gnadenlos SCHLECHT geworden!

    a) Irgendwie ist eine super-dämliche Rechtschreibkorrektur eingebaut, die einem das Arbeiten unmöglich macht, den Cursor immer wild in irgendwelche Himmelsrichtungen springen lässt und damit nur Fehler einbaut, die man dann viel zu spät erkennt.
    b) Der Korrekturzeitaufwand ist dadurch massiv.
    c) Die letzte Zahlung wurde nicht eingelöst, obwohl alles normal war und auf dem Konto mehr als genug Deckung vorhanden war. Jetzt ist einfach mal das Nutzerkonto gesperrt. Hervorragend!
    d) Und dies alles bei gestiegenen Kosten von 18 auf 23€, also um 30%. Nicht schlecht.
    e) Wenn man die Kontakte exportieren will, wird jedes…

    1 vote

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  11. On https://app.mailjet.com/contacts, can "Subscribers" be changed to "Total contacts" or something like that? As the numbers given above may be the total contacts in a list, rather than all those who have been subscribed.

    1 vote

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  12. Bulk delete sender addresses or stop the page from refreshing every time I delete a sender. Take a look at the attached video and you will see how bad this UI is.

    2 votes

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  13. Se hace necesario tener multiples return-path para la cuenta principal o subcuenta ya que si necesito enviar con otro dominio registrado en la cuenta usando el mismo api-key no se puede y se debe realizar todo con otra subcuenta.

    3 votes

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  14. Webhooks only work if the URL contains no uppercase characters. This should be mentioned in the documentation and preferably an error should also be shown to the user when pressing 'Save'.

    When I have uppercase characters in my URL, the webhook is simply never called. It's an easy fix but I spent a few hours trying to figure it out...

    1 vote

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  15. Hello MailJet,

    Following up on my previous inquiry, I’d like to send you some other potential points of improvement for your service.

    MailJet has created a ‘Compare-campaigns’ environment. This environment would be helpful to include an option to select more than 10 campaigns for comparison. In my opinion, having an option to select at least 31 campaigns at a time would be beneficial to users of your service. In this manner we would be able to understand how well our campaigns of at least one month have been performing in correlation to one another.

    Because we’re only able to select…

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  16. Hello MailJet,

    As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.

    For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.

    As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent…

    3 votes

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  17. Hello MailJet,

    Currently we are trying to compare the results of our campaigns through your dashboard. It seems like there is some crucial data missing to be able to make a proper comparison between our best and worst performing campaigns.

    In our case, our design-team is curious to find out how well their 'Preview texts' are performing in comparison to the open-rates. Unfortunately, we're only able to find the 'Subject text' in the campaign reports.

    Is there a way to extract the ‘Preview text’ from the reports? And if not, could you explain why this option has been left out…

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  18. Pourriez-vous proposer un SDK pour Rust s'il vous plaît afin d'apporter un support complet aux devs de cette technologie

    merci

    Could you please propose an SDK for Rust in order to bring a complete support to the devs of this technology

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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  19. Hello Mailjet,

    Our company has been using your software for a fair amount of time. Currently I am trying to compare our campaign data and I am running into some problems.

    In the following article the author has provided some information:
    https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor
    Mailjet’s Email Editor
    author: N.Makarov
    2 months ago Updated

    The article clearly states:
    "1) Title: Give a title to your campaign to identify it in your reports. This is an internal name that only you will see."

    To give you a perspective on our current situation: We send out every campaign in threefold. One in the English language,…

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  20. Il serait bien de pouvoir modifier le lien de tracking personnalisé depuis l'API afin de pouvoir procéder à un paramétrage complet de la plateforme depuis un accès via cette API

    It would be nice to be able to modify the custom tracking link from the API in order to be able to proceed to a complete parameterization of the platform from an access via this API

    1 vote

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    0 comments  ·  Email API  ·  Admin →
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