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  1. Cela me semble parfait mais y a t il une aide directe en cas de problème soit chat réel, soit visio....

    3 votes

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    1 comment  ·  Support  ·  Admin →
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  2. Bonjour, il serait très intéressant d'avoir la possibilité d'ajouter un CTA dans les campagnes pour inciter les correspondants à transférer l'email à leur réseau. (comme les boutons permettant de partager la campagne vers les réseaux sociaux, mais cette fois ci permettre de partager la campagne par email).

    Hello, it would be very interesting to have the possibility of adding a CTA in the campaigns to encourage correspondents to forward the email to their network. (like the buttons to share the campaign to social networks, but this time to share the campaign by email).

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  3. Adjust the size of a segment
    As of now the amount of conditions that can be used to create a segment is limited only a certain amount of characters can be used to generate a segment. Therefor I would like to have the ability to generate a segment that can hold more characters within it to build segments that hold more conditions

    1 vote

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  4. 1 vote

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    1 comment  ·  Security  ·  Admin →
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  5. 6 votes

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    3 comments  ·  UX  ·  Admin →
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  6. General issues with the downgrading/or cancellation process.

    14 votes

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    13 comments  ·  Support  ·  Admin →
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  7. General issues or complaints regarding Mailjet support experience(s).

    28 votes

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    15 comments  ·  Support  ·  Admin →
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  8. Hi, this is such a pity that we can't export all contacts with their respective contact properties directly from the "All Contacts" list. Or is it because of privacy reason? Is it on your roadmap to add this functionality?

    9 votes

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  9. It would be good to be able to control the colour of text if this is a link.

    Currently, for any text that is clicked through to the link (on Outlook mainly) - it changes the colour of the text to a purple colour. This makes the text not visible on dark buttons and doesn't look great with certain colours.

    2 votes

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  10. ---TRANSLATED IN ENGLISH---
    Delete campaign
    How do I delete a sent campaign?

    ---ORIGINAL---
    Wie lösche ich eine versendete Kampagne?

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  11. I'd like yo suggest as a new functionality the ability to resend a campaign only to the recipients that did not open it before. I have seen this as an option on other email platforms and find it a very useful option to have.

    4 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  12. I am using the WP integration with Contact Form 7 for years with different websites. In the config section you have only the field email and name available. Here I would like to define more than this 2 fields on because I prefer to store first and last name separately in my contact lists to enhance email communication.

    2 votes

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  13. We would like to be able to embed the widget using strictly html instead of using an iframe. This gives us full control on the code. We are concerned about ADA compliance since iframes are not compliant. Disabled users cant user their assitive devices on iframes. Thank you!

    12 votes

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  14. Me gustaria que se generara una
    funcionalidad que permita diferenciar entre los dos tipos de clic , donde también se pueda registrar eventos de apertura en casos donde el proveedor de correos electrónicos del destinatario no pueda visualizar imágenes.
    Gracias

    ===English===
    I would like to generate a
    functionality that allows to differentiate between the two types of clicks, where you can also register opening events in cases where the recipient's email provider can not display images.
    Thanks

    2 votes

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    0 comments  ·  Analytics  ·  Admin →
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  15. Buenos días, nos gustaría tener una consulta para que no tengamos que ir añadiendo uno a uno los campos, como en nuestro caso, los códigos de curso. Nos sería de gran ayuda tener una sentencia WHERE IN (...) en la que pudiéramos añadir diferentes valores, te añado captura de un ejemplo que usamos.

    Quedamos atento.

    Un saludo y gracias.

    Good morning, we would like to have a consultation so that we do not have to add the fields one by one, as in our case, the course codes. It would be very helpful for us to have a WHERE IN…

    1 vote

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  16. There is currently no way to add alt text to social media icons, which is often flagged up in spam/mail testers as all images should have alt attributes.

    14 votes

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    started  ·  2 comments  ·  Email Editor  ·  Admin →
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  17. For those of us that utilize sub-accounts, we need a Stats Reporting UI at the Enterprise Level that allows for a layer of sub-account reporting included within the metrics. If I need a monthly report of sends, I can get that information (although hidden) in the Billing Section (of all places) of Account Setting from the Master (Enterprise) Level. But if I wanted to see my deliverability, open rate, CTR, bounce rates or any other KPI at the Enterprise Level, I have to pull data from EACH sub-account into a spreadsheet and then tally the data to get my measures.…

    5 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  18. Hace poco tuvimos un bloqueo temporal de correo por el cual perdimos algún contrato. El problema es que los correos no son rebotados y no supimos que la cuenta estaba bloqueada hasta que entramos al panel de mailjet. Os pedimos que si realizar dicha acción mandéis un correo avisando para así poder entrar en el panel y saber que pasa. También sería adecuado para agilizar los tiempos que mandarais en porque ha sido bloqueado para poder aportar pruebas o poder tomar cualquier medida que nos sea necesaria.

    Saludos.

    ===English===
    We recently had a temporary mail blockage whereby we lost some…

    3 votes

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  19. Bonjour,
    Concernant la Segmentation.
    Les Campagnes programmées devraient être disponible dans la segmentation :
    "N'a pas ouvert la campagne > campagne programmée"
    Dans le cadre de relance aux contacts n'ayant pas ouvert la précédente campagne, cela permettrait de programmée une Campagne à un segment complet + la Relance à un segment n'ayant pas ouvert cette Campagne.
    Actuellement, nous pouvons segmenter uniquement par des Campagnes déjà envoyées. Il est impossible de programmer une relance.
    J'espère que c'est suffisamment clair par écrit.
    Bonne journée

    Hello,
    Regarding segmentation.
    Scheduled Campaigns should be available in the segmentation:
    "Has not opened campaign > scheduled campaign"…

    3 votes

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  20. Bonjour,
    Nous avons besoin de trier les mails envoyés par adresse d'envoi pour pouvoir savoir combien de mail a envoyé chaque adresse, ainsi que par adresse le taux d'ouverture ou de clic. Des graphiques (camembert) pour illustrer le % d'envoi par chaque adresse serait un réel plus.
    Bonne journée,

    ===English===
    Hello,
    We need to sort the sent emails by sending address to be able to know how many emails have been sent by each address, as well as by address the open or click rate. Graphs (pie charts) to illustrate the % of sending by each address would be a…

    2 votes

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    0 comments  ·  Analytics  ·  Admin →
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