786 results found

1. DONT BLOCK SENDER EMAILS

   SVP DEMANDE D'AMÉLIORATION :

   Il arrive que nous mêmes, avec l'une des adresse "sender" de nos mails, déclarions notre propre email comme spam.
   Notre adresse sender est ensuite bloquée et cela perturbe gravement notre fonctionnement.
   SERAIT IL POSSIBLE DE LUI DEMANDER CONFIRMATION QUE LORSQU'UNE ADRESSE SENDER DÉCLARE SON MAIL COMME SPAM ?
   Notez que nous avons plusieurs adresses sender, sur 2 domaines différents, mais qu'elles sont toutes reliées à des salariés de la même organisation qui dispose de 2 sites internet.

   ===English===
   PLEASE REQUEST IMPROVEMENT:

   It happens that we ourselves, with one of the "sender" addresses of our mails, declare our own email as spam.
   Our sender address is then blocked and this seriously disrupts our operation.
   WOULD IT BE POSSIBLE TO ASK HIM FOR CONFIRMATION WHEN A SENDER ADDRESS DECLARES HIS MAIL AS SPAM?
   Note that we have several sender addresses, on 2 different domains, but that they are all linked to employees of the same organization which has 2 websites.

   SVP DEMANDE D'AMÉLIORATION :

   Il arrive que nous mêmes, avec l'une des adresse "sender" de nos mails, déclarions notre propre email comme spam.
   Notre adresse sender est ensuite bloquée et cela perturbe gravement notre fonctionnement.
   SERAIT IL POSSIBLE DE LUI DEMANDER CONFIRMATION QUE LORSQU'UNE ADRESSE SENDER DÉCLARE SON MAIL COMME SPAM ?
   Notez que nous avons plusieurs adresses sender, sur 2 domaines différents, mais qu'elles sont toutes reliées à des salariés de la même organisation qui dispose de 2 sites internet.

   ===English===
   PLEASE REQUEST IMPROVEMENT:

   It happens that we ourselves, with one of the "sender" addresses of our mails, declare… more

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2. Déplacer le champs "Texte de prévisualisation" -- Move the "Preview text" field

   Bonjour,
   Je pense qu'il serait judicieux de déplacer le champs "Texte de prévisualisation" juste en dessous de l'objet du mail. En effet il m'est arrivé plusieurs fois de ne pas modifier ce champs après avoir copié une ancienne campagne vu qu'il est dans un sous-menu non visible

   Move the "Preview text" field
   Hello,
   I think it would be wise to move the "Preview text" field just below the subject of the email. Indeed it happened to me several times not to modify this field after having copied an old campaign because it is in a sub-menu not visible

   2 votes

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   1 comment  ·  Campaigns  ·  Delete…  ·  Admin →
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3. Images based on data fields

   It would be great to populate the image with a url from a specific field

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   0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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4. Mailjet recommendations

   Mailjet ist so gnadenlos SCHLECHT geworden!

   a) Irgendwie ist eine super-dämliche Rechtschreibkorrektur eingebaut, die einem das Arbeiten unmöglich macht, den Cursor immer wild in irgendwelche Himmelsrichtungen springen lässt und damit nur Fehler einbaut, die man dann viel zu spät erkennt.
   b) Der Korrekturzeitaufwand ist dadurch massiv.
   c) Die letzte Zahlung wurde nicht eingelöst, obwohl alles normal war und auf dem Konto mehr als genug Deckung vorhanden war. Jetzt ist einfach mal das Nutzerkonto gesperrt. Hervorragend!
   d) Und dies alles bei gestiegenen Kosten von 18 auf 23€, also um 30%. Nicht schlecht.
   e) Wenn man die Kontakte exportieren will, wird jedes ä, ö oder ü zu einem ?. Was soll das bitte schön? Wenn ein Anbieter nicht mit unseren deutschen Sonderzeichen zurecht kommt, dann hat er auf dem deutschen Markt auch nichts zu suchen.

   Einfach nur grottenübel schlecht!!!!

   ===English===
   Mailjet has become so mercilessly BAD!

   a) Somehow a super stupid spelling correction is built in, which makes working impossible, always makes the cursor jump wildly in any cardinal directions and thus only builds in errors, which one then recognizes much too late.
   b) The correction time expenditure is thereby massive.
   c) The last payment was not honored, although everything was normal and there was more than enough coverage on the account. Now the user account is simply blocked. Excellent!
   d) And all this with increased costs from 18 to 23€, i.e. by 30%. Not bad.
   e) If you want to export the contacts, every ä, ö or ü becomes a ?. What is that supposed to do? If a provider can't handle our German special characters, then he has no business on the German market.

   Just grotto bad bad!!!!

   Mailjet ist so gnadenlos SCHLECHT geworden!

   a) Irgendwie ist eine super-dämliche Rechtschreibkorrektur eingebaut, die einem das Arbeiten unmöglich macht, den Cursor immer wild in irgendwelche Himmelsrichtungen springen lässt und damit nur Fehler einbaut, die man dann viel zu spät erkennt.
   b) Der Korrekturzeitaufwand ist dadurch massiv.
   c) Die letzte Zahlung wurde nicht eingelöst, obwohl alles normal war und auf dem Konto mehr als genug Deckung vorhanden war. Jetzt ist einfach mal das Nutzerkonto gesperrt. Hervorragend!
   d) Und dies alles bei gestiegenen Kosten von 18 auf 23€, also um 30%. Nicht schlecht.
   e) Wenn man die Kontakte exportieren will, wird jedes… more

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5. Change misleading text

   On https://app.mailjet.com/contacts, can "Subscribers" be changed to "Total contacts" or something like that? As the numbers given above may be the total contacts in a list, rather than all those who have been subscribed.

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6. Bulk Delete Sender Address

   Bulk delete sender addresses or stop the page from refreshing every time I delete a sender. Take a look at the attached video and you will see how bad this UI is.

   • 

   2 votes

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7. Multie return-path por dominio

   Se hace necesario tener multiples return-path para la cuenta principal o subcuenta ya que si necesito enviar con otro dominio registrado en la cuenta usando el mismo api-key no se puede y se debe realizar todo con otra subcuenta.

   3 votes

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8. Webhook URL with uppercase characters doesn't work

   Webhooks only work if the URL contains no uppercase characters. This should be mentioned in the documentation and preferably an error should also be shown to the user when pressing 'Save'.

   When I have uppercase characters in my URL, the webhook is simply never called. It's an easy fix but I spent a few hours trying to figure it out...

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9. Select more than 10 campaigns for comparison / Include full 'Internal Name ID' for comparison

   Hello MailJet,

   Following up on my previous inquiry, I’d like to send you some other potential points of improvement for your service.

   MailJet has created a ‘Compare-campaigns’ environment. This environment would be helpful to include an option to select more than 10 campaigns for comparison. In my opinion, having an option to select at least 31 campaigns at a time would be beneficial to users of your service. In this manner we would be able to understand how well our campaigns of at least one month have been performing in correlation to one another.

   Because we’re only able to select 10 campaigns at a time, we are left with the option of opening every single report. Extract the data manually, one by one, and to compare our monthly numbers ourselves. To be perfectly honest with you, even extracting our ‘Internal name ID’ for our own monthly campaign-comparison is proving to be a bit of a hassle.

   If I want to get the right data that our company needs, this is my step-by-step process:

   Firstly, I have to go to ‘My Campaigns’. In the search-box I can fill out the ‘Internal name ID/Title’ or the date of the campaign I am looking for. Because we send out every campaign in threefold (Dutch, English, German), if I look for 10 December 2020, my results will show up as follows:

   10 December 2020 – U…
   10 December 2020 – D…
   10 December 2020 – N…

   If I want to view or extract the entire ‘Title/ Internal name ID’ I must select the option ‘Manage’ and open the ‘View activity log’ in a new window every time, so my page with search results will not be lost. On this page I’m able to copy the entire ‘Title/Internal name ID’ and paste it into my Spreadsheet. For the example used, the entire ‘Title/Internal name ID’ would be; ‘10 December 2020 - UK - REPEAT SALE’.

   Once I have this copied the ‘Title/Internal name ID’ and pasted into my spreadsheet, I can now open the corresponding report (once again in a new window) and extract all the data one by one.

   In my opinion, having the ‘Title/Internal name ID’ showing up in the campaign report, and in its entirety in the search results for comparison, would be crucial for easy identification.

   I hope I’ve been able to provide you with sufficient detailed information on how your service could be improved for the benefit of your customers.

   Thanks in advance for your time and effort.

   Kind regards,

   Jordy

   IBZmode Design team

   Hello MailJet,

   Following up on my previous inquiry, I’d like to send you some other potential points of improvement for your service.

   MailJet has created a ‘Compare-campaigns’ environment. This environment would be helpful to include an option to select more than 10 campaigns for comparison. In my opinion, having an option to select at least 31 campaigns at a time would be beneficial to users of your service. In this manner we would be able to understand how well our campaigns of at least one month have been performing in correlation to one another.

   Because we’re only able to select… more

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10. Distinction between Marketing/Transactional Campaigns in Statistics

    Hello MailJet,

    As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.

    For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.

    As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent in by me. Although I must mention, that this issue is related to my previous questions in more ways than one. Perhaps it’s advisable to compare this issue with my previously submitted inquiries. The other issues I’m running into will be detailed below and in a next ticket.

    MailJet has created a ‘Statistics’ environment to quickly view campaign-data within a given start & end-date. In our case, it would be favorable to be able to specify not only between which dates we want to see our best and worst performing days, but also which section (Marketing/Transactional) of our campaigns will show up in the statistics.

    Currently, there is no option to differentiate between our ‘Marketing-campaigns’ and our ‘Transactional-campaigns’. In other words, all our marketing-data is thrown onto one giant heap, and the use of having a ‘Statistics’ page for easy data analysis per section is lost in its entirety.

    For us - and perhaps for other MailJet customers - it's crucial to understand which data belongs to our 'Marketing-campaigns', as we put a lot of time and effort into fine-tuning these to our customers desires.

    Thanks in advance for your time and effort.

    Kind regards,

    Jordy

    IBZmode Design team

    Hello MailJet,

    As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.

    For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.

    As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent… more

    3 votes

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11. Preview Text in campaign report / Retrieving data beyond 400 days

    Hello MailJet,

    Currently we are trying to compare the results of our campaigns through your dashboard. It seems like there is some crucial data missing to be able to make a proper comparison between our best and worst performing campaigns.

    In our case, our design-team is curious to find out how well their 'Preview texts' are performing in comparison to the open-rates. Unfortunately, we're only able to find the 'Subject text' in the campaign reports.

    Is there a way to extract the ‘Preview text’ from the reports? And if not, could you explain why this option has been left out of the report data?

    We did find there is an option to extract this data from the 'My Marketing Templates'-tab, although the earliest retrievable data is November 2020. We are mostly interested in the data starting from October 2020.

    In my opinion, having the 'Preview text' showing up in a report is crucial to understand how well the campaign performs. As it is one of the key elements to trigger a customer in opening the e-mail.

    Thanks in advance for your time and effort.

    Kind regards,

    Jordy
    IBZmode Design team

    Hello MailJet,

    Currently we are trying to compare the results of our campaigns through your dashboard. It seems like there is some crucial data missing to be able to make a proper comparison between our best and worst performing campaigns.

    In our case, our design-team is curious to find out how well their 'Preview texts' are performing in comparison to the open-rates. Unfortunately, we're only able to find the 'Subject text' in the campaign reports.

    Is there a way to extract the ‘Preview text’ from the reports? And if not, could you explain why this option has been left out… more

    1 vote

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12. Rust SDK

    Pourriez-vous proposer un SDK pour Rust s'il vous plaît afin d'apporter un support complet aux devs de cette technologie

    merci

    Could you please propose an SDK for Rust in order to bring a complete support to the devs of this technology

    1 vote

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    0 comments  ·  Email API  ·  Delete…  ·  Admin →
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13. Select campaign by Internal Name ID for comparing reports

    Hello Mailjet,

    Our company has been using your software for a fair amount of time. Currently I am trying to compare our campaign data and I am running into some problems.

    In the following article the author has provided some information:
    https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor
    Mailjet’s Email Editor
    author: N.Makarov
    2 months ago Updated

    The article clearly states:
    "1) Title: Give a title to your campaign to identify it in your reports. This is an internal name that only you will see."

    To give you a perspective on our current situation: We send out every campaign in threefold. One in the English language, one in German and one in Dutch. We have giving our campaigns specific "internal names" to clarify the distinction between them. Here's when the trouble arrives. When I go to the tab "Compare campaigns", I'm only able to select the campaigns through their Subject title (the title which is received by our customers). Which in our case, is mostly the same for all three versions we send out.

    In other words, there is no option for me to specify which newsletter I am selecting for comparison. I have tried to make a comparison report for the Dutch language campaigns and I noticed I selected data that belongs to the German and English versions.
    The only option that remains is to extract all the data manually from every report, and to copy and paste them one-by-one. This would probably give you an idea of how time consuming this process is.

    My question regarding comparing campaigns:
    Is there a way for Mailjet to incorporate an option to select the campaigns by its "internal name"?

    In my opinion (and according to previous stated article), this is what the option should have been created for, yet it's not actively used in realtime.

    Thanks in advance for your time and effort.

    Kind regards,

    IBZmode Design-Team

    Hello Mailjet,

    Our company has been using your software for a fair amount of time. Currently I am trying to compare our campaign data and I am running into some problems.

    In the following article the author has provided some information:
    https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor
    Mailjet’s Email Editor
    author: N.Makarov
    2 months ago Updated

    The article clearly states:
    "1) Title: Give a title to your campaign to identify it in your reports. This is an internal name that only you will see."

    To give you a perspective on our current situation: We send out every campaign in threefold. One in the English language,… more

    3 votes

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14. Pouvoir modifier le lien de tracking depuis l'API - Be able to modify the tracking link from the API

    Il serait bien de pouvoir modifier le lien de tracking personnalisé depuis l'API afin de pouvoir procéder à un paramétrage complet de la plateforme depuis un accès via cette API

    It would be nice to be able to modify the custom tracking link from the API in order to be able to proceed to a complete parameterization of the platform from an access via this API

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15. Report for one Contact

    Hi Support,

    Please add an option to download a file with all the emails sent to a certain contact , in xls or CSV. See screenshot attached

    •  

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16. Sort Saved Sections

    An option to sort saved sections with a filter
    last changed, A-Z, etc.

    3 votes

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17. Actualisation du lien de désinscription

    Gestion du lien de désinscription dans les mails.
    Lorsqu'on duplique un modèle de mail pour le traduire et l'envoyer dans une autre langue que l'original, il y a une notification automatique qui propose d'intégrer la lien de désinscription qui semble ne pas être repéré.
    Malheureusement cette notification propose une mise à jour qui ne fonctionne pas toujours.
    Et au lieu de remplacer le lien original par celui de la nouvelle langue, le système insère le lien en double !
    Il serait souhaitable de faire en sorte que le lien de désinscription prenne en considération le choix d'être inséré ou pas. et en même temps ne pas modifier les coordonnées de l'entreprise émétrice du mail.
    Merci

    Gestion du lien de désinscription dans les mails.
    Lorsqu'on duplique un modèle de mail pour le traduire et l'envoyer dans une autre langue que l'original, il y a une notification automatique qui propose d'intégrer la lien de désinscription qui semble ne pas être repéré.
    Malheureusement cette notification propose une mise à jour qui ne fonctionne pas toujours.
    Et au lieu de remplacer le lien original par celui de la nouvelle langue, le système insère le lien en double !
    Il serait souhaitable de faire en sorte que le lien de désinscription prenne en considération le choix d'être inséré ou pas.… more

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18. Deleting Segments into Archives

    Management of the SEGMENTS list

    This list gets longer as new segments are created. So much so that we end up not knowing which ones are useful.
    As it is not possible to delete them for statistical reasons, it would be desirable to be able to store the useless segments in an "Archives" directory.
    This would make it easier to read the list.
    Thanks

    2 votes

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19. Gmail Integration for Sent Emails

    I believe a good feature to add to the platform is to integrate any email that is sent through mailjet into gmail, that way I will be able to see the emails that have been sent in my gmail 'sent' tab.

    2 votes

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20. Table of Contents for Newsletters

    The ability to create a table of contents with clickable anchor links for a newsletter

    3 votes

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