796 results found

1. Distinction between Marketing/Transactional Campaigns in Statistics

   Hello MailJet,

   As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.

   For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.

   As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent in by me. Although I must mention, that this issue is related to my previous questions in more ways than one. Perhaps it’s advisable to compare this issue with my previously submitted inquiries. The other issues I’m running into will be detailed below and in a next ticket.

   MailJet has created a ‘Statistics’ environment to quickly view campaign-data within a given start & end-date. In our case, it would be favorable to be able to specify not only between which dates we want to see our best and worst performing days, but also which section (Marketing/Transactional) of our campaigns will show up in the statistics.

   Currently, there is no option to differentiate between our ‘Marketing-campaigns’ and our ‘Transactional-campaigns’. In other words, all our marketing-data is thrown onto one giant heap, and the use of having a ‘Statistics’ page for easy data analysis per section is lost in its entirety.

   For us - and perhaps for other MailJet customers - it's crucial to understand which data belongs to our 'Marketing-campaigns', as we put a lot of time and effort into fine-tuning these to our customers desires.

   Thanks in advance for your time and effort.

   Kind regards,

   Jordy

   IBZmode Design team

   Hello MailJet,

   As noted in my previous inquiries, our company has been using your service with useful results. The fact that we can send out marketing templates & automated transactional templates with one and the same system proves to be efficient and effective.

   For the first time in our company’s history, we are trying to make sense of our marketing numbers and I’d like to mention couple of potential points of improvement for your service.

   As mentioned earlier, we are running into some difficulties trying to extract the correct data. This is currently being worked on in other ticket(s) sent… more

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2. Preview Text in campaign report / Retrieving data beyond 400 days

   Hello MailJet,

   Currently we are trying to compare the results of our campaigns through your dashboard. It seems like there is some crucial data missing to be able to make a proper comparison between our best and worst performing campaigns.

   In our case, our design-team is curious to find out how well their 'Preview texts' are performing in comparison to the open-rates. Unfortunately, we're only able to find the 'Subject text' in the campaign reports.

   Is there a way to extract the ‘Preview text’ from the reports? And if not, could you explain why this option has been left out of the report data?

   We did find there is an option to extract this data from the 'My Marketing Templates'-tab, although the earliest retrievable data is November 2020. We are mostly interested in the data starting from October 2020.

   In my opinion, having the 'Preview text' showing up in a report is crucial to understand how well the campaign performs. As it is one of the key elements to trigger a customer in opening the e-mail.

   Thanks in advance for your time and effort.

   Kind regards,

   Jordy
   IBZmode Design team

   Hello MailJet,

   Currently we are trying to compare the results of our campaigns through your dashboard. It seems like there is some crucial data missing to be able to make a proper comparison between our best and worst performing campaigns.

   In our case, our design-team is curious to find out how well their 'Preview texts' are performing in comparison to the open-rates. Unfortunately, we're only able to find the 'Subject text' in the campaign reports.

   Is there a way to extract the ‘Preview text’ from the reports? And if not, could you explain why this option has been left out… more

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3. Rust SDK

   Pourriez-vous proposer un SDK pour Rust s'il vous plaît afin d'apporter un support complet aux devs de cette technologie

   merci

   Could you please propose an SDK for Rust in order to bring a complete support to the devs of this technology

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   0 comments  ·  Email API  ·  Delete…  ·  Admin →
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4. Select campaign by Internal Name ID for comparing reports

   Hello Mailjet,

   Our company has been using your software for a fair amount of time. Currently I am trying to compare our campaign data and I am running into some problems.

   In the following article the author has provided some information:
   https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor
   Mailjet’s Email Editor
   author: N.Makarov
   2 months ago Updated

   The article clearly states:
   "1) Title: Give a title to your campaign to identify it in your reports. This is an internal name that only you will see."

   To give you a perspective on our current situation: We send out every campaign in threefold. One in the English language, one in German and one in Dutch. We have giving our campaigns specific "internal names" to clarify the distinction between them. Here's when the trouble arrives. When I go to the tab "Compare campaigns", I'm only able to select the campaigns through their Subject title (the title which is received by our customers). Which in our case, is mostly the same for all three versions we send out.

   In other words, there is no option for me to specify which newsletter I am selecting for comparison. I have tried to make a comparison report for the Dutch language campaigns and I noticed I selected data that belongs to the German and English versions.
   The only option that remains is to extract all the data manually from every report, and to copy and paste them one-by-one. This would probably give you an idea of how time consuming this process is.

   My question regarding comparing campaigns:
   Is there a way for Mailjet to incorporate an option to select the campaigns by its "internal name"?

   In my opinion (and according to previous stated article), this is what the option should have been created for, yet it's not actively used in realtime.

   Thanks in advance for your time and effort.

   Kind regards,

   IBZmode Design-Team

   Hello Mailjet,

   Our company has been using your software for a fair amount of time. Currently I am trying to compare our campaign data and I am running into some problems.

   In the following article the author has provided some information:
   https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor
   Mailjet’s Email Editor
   author: N.Makarov
   2 months ago Updated

   The article clearly states:
   "1) Title: Give a title to your campaign to identify it in your reports. This is an internal name that only you will see."

   To give you a perspective on our current situation: We send out every campaign in threefold. One in the English language,… more

   3 votes

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5. Pouvoir modifier le lien de tracking depuis l'API - Be able to modify the tracking link from the API

   Il serait bien de pouvoir modifier le lien de tracking personnalisé depuis l'API afin de pouvoir procéder à un paramétrage complet de la plateforme depuis un accès via cette API

   It would be nice to be able to modify the custom tracking link from the API in order to be able to proceed to a complete parameterization of the platform from an access via this API

   1 vote

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6. Report for one Contact

   Hi Support,

   Please add an option to download a file with all the emails sent to a certain contact , in xls or CSV. See screenshot attached

   •  

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7. Sort Saved Sections

   An option to sort saved sections with a filter
   last changed, A-Z, etc.

   3 votes

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   1 comment  ·  Email Editor  ·  Delete…  ·  Admin →
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8. Actualisation du lien de désinscription

   Gestion du lien de désinscription dans les mails.
   Lorsqu'on duplique un modèle de mail pour le traduire et l'envoyer dans une autre langue que l'original, il y a une notification automatique qui propose d'intégrer la lien de désinscription qui semble ne pas être repéré.
   Malheureusement cette notification propose une mise à jour qui ne fonctionne pas toujours.
   Et au lieu de remplacer le lien original par celui de la nouvelle langue, le système insère le lien en double !
   Il serait souhaitable de faire en sorte que le lien de désinscription prenne en considération le choix d'être inséré ou pas. et en même temps ne pas modifier les coordonnées de l'entreprise émétrice du mail.
   Merci

   Gestion du lien de désinscription dans les mails.
   Lorsqu'on duplique un modèle de mail pour le traduire et l'envoyer dans une autre langue que l'original, il y a une notification automatique qui propose d'intégrer la lien de désinscription qui semble ne pas être repéré.
   Malheureusement cette notification propose une mise à jour qui ne fonctionne pas toujours.
   Et au lieu de remplacer le lien original par celui de la nouvelle langue, le système insère le lien en double !
   Il serait souhaitable de faire en sorte que le lien de désinscription prenne en considération le choix d'être inséré ou pas.… more

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9. Deleting Segments into Archives

   Management of the SEGMENTS list

   This list gets longer as new segments are created. So much so that we end up not knowing which ones are useful.
   As it is not possible to delete them for statistical reasons, it would be desirable to be able to store the useless segments in an "Archives" directory.
   This would make it easier to read the list.
   Thanks

   2 votes

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10. Gmail Integration for Sent Emails

    I believe a good feature to add to the platform is to integrate any email that is sent through mailjet into gmail, that way I will be able to see the emails that have been sent in my gmail 'sent' tab.

    2 votes

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11. Table of Contents for Newsletters

    The ability to create a table of contents with clickable anchor links for a newsletter

    4 votes

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    2 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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12. Ticketing support : Add recipients in Cc

    It would be really useful to add recipients in Cc of any tickets created through the support ticket form.
    Feel free to ask for more details if needed.
    Cheers

    2 votes

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13. Zoran.Simic@scp-ks.org

    I am wondering about the following: I am planning to create and launch a web feedback form, where I would ask visitors about their impressions of our website. It is not possible to use the subscription widgets for this, right? Or, if possible, can you explain how? I attached a mock-up form, but it can also look differently. Thanks a lot in advance.

    • 

    1 vote

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14. Pop up form

    Hola,

    Estaría muy bien tener el código para insertar un pop up no a través de botón sino que aparezca directamente el formulario sin necesidad de previamente salir el botón.

    Es el problema de integración que tengo.

    gracias,

    It would be great to have the code to insert a pop up not through a button, but rather the form appears directly without the need to previously exit the button.

    It is the integration problem that I have.

    3 votes

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15. Improve DST awareness & communication

    It's possible to schedule campaigns using a TZ (for example "Hobart GMT+10"), however Hobart has Daylight Savings (DST) during summer. In this case the TZ for Hobart is actually GMT+11.

    I had a situation recently where I was "in GMT+10", but scheduling a message after the rollover to DST, and I wasn't clear when the message would actually be delivered.

    Can the wording / communication on the user interface be improved, to clarify when the message will actually be sent? (hopefully this would be simple).

    Ideally the system would become more DST aware, so that if you schedule a meeting using any arbitrary TZ, you can then see what "local time" it will be delivered to a user.

    It's possible to schedule campaigns using a TZ (for example "Hobart GMT+10"), however Hobart has Daylight Savings (DST) during summer. In this case the TZ for Hobart is actually GMT+11.

    I had a situation recently where I was "in GMT+10", but scheduling a message after the rollover to DST, and I wasn't clear when the message would actually be delivered.

    Can the wording / communication on the user interface be improved, to clarify when the message will actually be sent? (hopefully this would be simple).

    Ideally the system would become more DST aware, so that if you schedule a meeting… more

    1 vote

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16. PROBLEME MAILJET HS CE SOIR

    Bonsoir
    bizarrement la date de mise à jour de mes listes qui ne téléchargent aucun contact affiche 01/01/1970

    J'ai tenté de renvoyer une campagne : elle est mise en attente.

    Mon salon est ce week-end, je devais envoyer ce soir un J-2

    Que se passe-t-il ?

    1 vote

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    0 comments  ·  Campaigns  ·  Delete…  ·  Admin →
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17. Update für WordPress - Update for WordPress

    Unterstützung für die aktuelle WordPress Version: 5.8.1 wäre super, dann könnte ich auch zu Mailjet wechseln...
    Gefällt mir eigentlich ganz gut.

    Support for the current WordPress version: 5.8.1 would be great, then I could also switch to Mailjet....
    I actually like it quite well.

    1 vote

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18. Profile Picture

    i want to Remove profile picture so how can its possible

    1 vote

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    0 comments  ·  Account & User Management  ·  Delete…  ·  Admin →
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19. Per-campaign email address exclusion list

    Easy way to quickly (and temporarily) exclude certain email addresses or domains from a specific campaign.

    2 votes

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20. Additional segmentation options for boolean contact properties

    Since Boolean contact properties can actually have three values (TRUE, FALSE and not set) would it be possible to include extra options for segmentation to mitigate this?

    Eg a "not true" and "not false" option.

    So "not true" would capture those contacts who are explicitly set false AND those which aren't set and "not false" would be contacts who are true AND not set.

    Thanks,
    James

    2 votes

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