786 results found

1. More specific data extraction

   Extraction de données plus spécifiqueMadame, Monsieur,
   Nous souhaiterions pouvoir disposer d'une nouvelle fonctionnalité nous permettant d'extraire la liste des désabonnés pour toutes nos campagnes à un instant T.
   Par rapport à l'extraction actuellement réalisable nous souhaiterions que les données suivantes soient directement disponibles dans l'Excel :
   - Email de la personne désabonnée
   - Campagne dont est issue le désabonnement (nom de la campagne ou date de la campagne)
   - Date du désabonnement
   Merci d'avance pour votre retour sur cette prestation.
   Bien à vous,

   ===English===
   Dear Sir/Madam,
   We would like to have a new functionality allowing us to extract the list of unsubscribers for all our campaigns at a given moment.
   Compared to the extraction currently available, we would like the following data to be directly available in Excel:
   - Email of the unsubscribed person
   - Campaign from which the unsubscribes came (campaign name or date of the campaign)
   - Date of unsubscription
   Thank you in advance for your feedback on this service.
   Best regards,

   Extraction de données plus spécifiqueMadame, Monsieur,
   Nous souhaiterions pouvoir disposer d'une nouvelle fonctionnalité nous permettant d'extraire la liste des désabonnés pour toutes nos campagnes à un instant T.
   Par rapport à l'extraction actuellement réalisable nous souhaiterions que les données suivantes soient directement disponibles dans l'Excel :
   - Email de la personne désabonnée
   - Campagne dont est issue le désabonnement (nom de la campagne ou date de la campagne)
   - Date du désabonnement
   Merci d'avance pour votre retour sur cette prestation.
   Bien à vous,

   ===English===
   Dear Sir/Madam,
   We would like to have a new functionality allowing us to extract the list… more

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2. CORREOS AUTOMATICOS REPETIDOS CADA MES - AUTOMATIC MAILS REPEATED EVERY MONTH

   Hola,

   Nosotros trabajamos en una asesoría y seria fantástico poder programar correos recordatorios de repetición mensual. En nuestro caso, enviar todos los días 1 del mes recordatorio para que nos entreguen las facturas.

   We work in a consultancy and it would be great to be able to schedule monthly repetition email reminders. In our case, send a reminder every day 1 of the month so that they deliver the invoices to us

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3. DONT BLOCK SENDER EMAILS

   SVP DEMANDE D'AMÉLIORATION :

   Il arrive que nous mêmes, avec l'une des adresse "sender" de nos mails, déclarions notre propre email comme spam.
   Notre adresse sender est ensuite bloquée et cela perturbe gravement notre fonctionnement.
   SERAIT IL POSSIBLE DE LUI DEMANDER CONFIRMATION QUE LORSQU'UNE ADRESSE SENDER DÉCLARE SON MAIL COMME SPAM ?
   Notez que nous avons plusieurs adresses sender, sur 2 domaines différents, mais qu'elles sont toutes reliées à des salariés de la même organisation qui dispose de 2 sites internet.

   ===English===
   PLEASE REQUEST IMPROVEMENT:

   It happens that we ourselves, with one of the "sender" addresses of our mails, declare our own email as spam.
   Our sender address is then blocked and this seriously disrupts our operation.
   WOULD IT BE POSSIBLE TO ASK HIM FOR CONFIRMATION WHEN A SENDER ADDRESS DECLARES HIS MAIL AS SPAM?
   Note that we have several sender addresses, on 2 different domains, but that they are all linked to employees of the same organization which has 2 websites.

   SVP DEMANDE D'AMÉLIORATION :

   Il arrive que nous mêmes, avec l'une des adresse "sender" de nos mails, déclarions notre propre email comme spam.
   Notre adresse sender est ensuite bloquée et cela perturbe gravement notre fonctionnement.
   SERAIT IL POSSIBLE DE LUI DEMANDER CONFIRMATION QUE LORSQU'UNE ADRESSE SENDER DÉCLARE SON MAIL COMME SPAM ?
   Notez que nous avons plusieurs adresses sender, sur 2 domaines différents, mais qu'elles sont toutes reliées à des salariés de la même organisation qui dispose de 2 sites internet.

   ===English===
   PLEASE REQUEST IMPROVEMENT:

   It happens that we ourselves, with one of the "sender" addresses of our mails, declare… more

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4. Mailjet recommendations

   Mailjet ist so gnadenlos SCHLECHT geworden!

   a) Irgendwie ist eine super-dämliche Rechtschreibkorrektur eingebaut, die einem das Arbeiten unmöglich macht, den Cursor immer wild in irgendwelche Himmelsrichtungen springen lässt und damit nur Fehler einbaut, die man dann viel zu spät erkennt.
   b) Der Korrekturzeitaufwand ist dadurch massiv.
   c) Die letzte Zahlung wurde nicht eingelöst, obwohl alles normal war und auf dem Konto mehr als genug Deckung vorhanden war. Jetzt ist einfach mal das Nutzerkonto gesperrt. Hervorragend!
   d) Und dies alles bei gestiegenen Kosten von 18 auf 23€, also um 30%. Nicht schlecht.
   e) Wenn man die Kontakte exportieren will, wird jedes ä, ö oder ü zu einem ?. Was soll das bitte schön? Wenn ein Anbieter nicht mit unseren deutschen Sonderzeichen zurecht kommt, dann hat er auf dem deutschen Markt auch nichts zu suchen.

   Einfach nur grottenübel schlecht!!!!

   ===English===
   Mailjet has become so mercilessly BAD!

   a) Somehow a super stupid spelling correction is built in, which makes working impossible, always makes the cursor jump wildly in any cardinal directions and thus only builds in errors, which one then recognizes much too late.
   b) The correction time expenditure is thereby massive.
   c) The last payment was not honored, although everything was normal and there was more than enough coverage on the account. Now the user account is simply blocked. Excellent!
   d) And all this with increased costs from 18 to 23€, i.e. by 30%. Not bad.
   e) If you want to export the contacts, every ä, ö or ü becomes a ?. What is that supposed to do? If a provider can't handle our German special characters, then he has no business on the German market.

   Just grotto bad bad!!!!

   Mailjet ist so gnadenlos SCHLECHT geworden!

   a) Irgendwie ist eine super-dämliche Rechtschreibkorrektur eingebaut, die einem das Arbeiten unmöglich macht, den Cursor immer wild in irgendwelche Himmelsrichtungen springen lässt und damit nur Fehler einbaut, die man dann viel zu spät erkennt.
   b) Der Korrekturzeitaufwand ist dadurch massiv.
   c) Die letzte Zahlung wurde nicht eingelöst, obwohl alles normal war und auf dem Konto mehr als genug Deckung vorhanden war. Jetzt ist einfach mal das Nutzerkonto gesperrt. Hervorragend!
   d) Und dies alles bei gestiegenen Kosten von 18 auf 23€, also um 30%. Nicht schlecht.
   e) Wenn man die Kontakte exportieren will, wird jedes… more

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5. Change misleading text

   On https://app.mailjet.com/contacts, can "Subscribers" be changed to "Total contacts" or something like that? As the numbers given above may be the total contacts in a list, rather than all those who have been subscribed.

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6. Webhook URL with uppercase characters doesn't work

   Webhooks only work if the URL contains no uppercase characters. This should be mentioned in the documentation and preferably an error should also be shown to the user when pressing 'Save'.

   When I have uppercase characters in my URL, the webhook is simply never called. It's an easy fix but I spent a few hours trying to figure it out...

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7. Select more than 10 campaigns for comparison / Include full 'Internal Name ID' for comparison

   Hello MailJet,

   Following up on my previous inquiry, I’d like to send you some other potential points of improvement for your service.

   MailJet has created a ‘Compare-campaigns’ environment. This environment would be helpful to include an option to select more than 10 campaigns for comparison. In my opinion, having an option to select at least 31 campaigns at a time would be beneficial to users of your service. In this manner we would be able to understand how well our campaigns of at least one month have been performing in correlation to one another.

   Because we’re only able to select 10 campaigns at a time, we are left with the option of opening every single report. Extract the data manually, one by one, and to compare our monthly numbers ourselves. To be perfectly honest with you, even extracting our ‘Internal name ID’ for our own monthly campaign-comparison is proving to be a bit of a hassle.

   If I want to get the right data that our company needs, this is my step-by-step process:

   Firstly, I have to go to ‘My Campaigns’. In the search-box I can fill out the ‘Internal name ID/Title’ or the date of the campaign I am looking for. Because we send out every campaign in threefold (Dutch, English, German), if I look for 10 December 2020, my results will show up as follows:

   10 December 2020 – U…
   10 December 2020 – D…
   10 December 2020 – N…

   If I want to view or extract the entire ‘Title/ Internal name ID’ I must select the option ‘Manage’ and open the ‘View activity log’ in a new window every time, so my page with search results will not be lost. On this page I’m able to copy the entire ‘Title/Internal name ID’ and paste it into my Spreadsheet. For the example used, the entire ‘Title/Internal name ID’ would be; ‘10 December 2020 - UK - REPEAT SALE’.

   Once I have this copied the ‘Title/Internal name ID’ and pasted into my spreadsheet, I can now open the corresponding report (once again in a new window) and extract all the data one by one.

   In my opinion, having the ‘Title/Internal name ID’ showing up in the campaign report, and in its entirety in the search results for comparison, would be crucial for easy identification.

   I hope I’ve been able to provide you with sufficient detailed information on how your service could be improved for the benefit of your customers.

   Thanks in advance for your time and effort.

   Kind regards,

   Jordy

   IBZmode Design team

   Hello MailJet,

   Following up on my previous inquiry, I’d like to send you some other potential points of improvement for your service.

   MailJet has created a ‘Compare-campaigns’ environment. This environment would be helpful to include an option to select more than 10 campaigns for comparison. In my opinion, having an option to select at least 31 campaigns at a time would be beneficial to users of your service. In this manner we would be able to understand how well our campaigns of at least one month have been performing in correlation to one another.

   Because we’re only able to select… more

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8. Preview Text in campaign report / Retrieving data beyond 400 days

   Hello MailJet,

   Currently we are trying to compare the results of our campaigns through your dashboard. It seems like there is some crucial data missing to be able to make a proper comparison between our best and worst performing campaigns.

   In our case, our design-team is curious to find out how well their 'Preview texts' are performing in comparison to the open-rates. Unfortunately, we're only able to find the 'Subject text' in the campaign reports.

   Is there a way to extract the ‘Preview text’ from the reports? And if not, could you explain why this option has been left out of the report data?

   We did find there is an option to extract this data from the 'My Marketing Templates'-tab, although the earliest retrievable data is November 2020. We are mostly interested in the data starting from October 2020.

   In my opinion, having the 'Preview text' showing up in a report is crucial to understand how well the campaign performs. As it is one of the key elements to trigger a customer in opening the e-mail.

   Thanks in advance for your time and effort.

   Kind regards,

   Jordy
   IBZmode Design team

   Hello MailJet,

   Currently we are trying to compare the results of our campaigns through your dashboard. It seems like there is some crucial data missing to be able to make a proper comparison between our best and worst performing campaigns.

   In our case, our design-team is curious to find out how well their 'Preview texts' are performing in comparison to the open-rates. Unfortunately, we're only able to find the 'Subject text' in the campaign reports.

   Is there a way to extract the ‘Preview text’ from the reports? And if not, could you explain why this option has been left out… more

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9. Rust SDK

   Pourriez-vous proposer un SDK pour Rust s'il vous plaît afin d'apporter un support complet aux devs de cette technologie

   merci

   Could you please propose an SDK for Rust in order to bring a complete support to the devs of this technology

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10. Pouvoir modifier le lien de tracking depuis l'API - Be able to modify the tracking link from the API

    Il serait bien de pouvoir modifier le lien de tracking personnalisé depuis l'API afin de pouvoir procéder à un paramétrage complet de la plateforme depuis un accès via cette API

    It would be nice to be able to modify the custom tracking link from the API in order to be able to proceed to a complete parameterization of the platform from an access via this API

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11. Report for one Contact

    Hi Support,

    Please add an option to download a file with all the emails sent to a certain contact , in xls or CSV. See screenshot attached

    •  

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12. Actualisation du lien de désinscription

    Gestion du lien de désinscription dans les mails.
    Lorsqu'on duplique un modèle de mail pour le traduire et l'envoyer dans une autre langue que l'original, il y a une notification automatique qui propose d'intégrer la lien de désinscription qui semble ne pas être repéré.
    Malheureusement cette notification propose une mise à jour qui ne fonctionne pas toujours.
    Et au lieu de remplacer le lien original par celui de la nouvelle langue, le système insère le lien en double !
    Il serait souhaitable de faire en sorte que le lien de désinscription prenne en considération le choix d'être inséré ou pas. et en même temps ne pas modifier les coordonnées de l'entreprise émétrice du mail.
    Merci

    Gestion du lien de désinscription dans les mails.
    Lorsqu'on duplique un modèle de mail pour le traduire et l'envoyer dans une autre langue que l'original, il y a une notification automatique qui propose d'intégrer la lien de désinscription qui semble ne pas être repéré.
    Malheureusement cette notification propose une mise à jour qui ne fonctionne pas toujours.
    Et au lieu de remplacer le lien original par celui de la nouvelle langue, le système insère le lien en double !
    Il serait souhaitable de faire en sorte que le lien de désinscription prenne en considération le choix d'être inséré ou pas.… more

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13. Zoran.Simic@scp-ks.org

    I am wondering about the following: I am planning to create and launch a web feedback form, where I would ask visitors about their impressions of our website. It is not possible to use the subscription widgets for this, right? Or, if possible, can you explain how? I attached a mock-up form, but it can also look differently. Thanks a lot in advance.

    • 

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14. Improve DST awareness & communication

    It's possible to schedule campaigns using a TZ (for example "Hobart GMT+10"), however Hobart has Daylight Savings (DST) during summer. In this case the TZ for Hobart is actually GMT+11.

    I had a situation recently where I was "in GMT+10", but scheduling a message after the rollover to DST, and I wasn't clear when the message would actually be delivered.

    Can the wording / communication on the user interface be improved, to clarify when the message will actually be sent? (hopefully this would be simple).

    Ideally the system would become more DST aware, so that if you schedule a meeting using any arbitrary TZ, you can then see what "local time" it will be delivered to a user.

    It's possible to schedule campaigns using a TZ (for example "Hobart GMT+10"), however Hobart has Daylight Savings (DST) during summer. In this case the TZ for Hobart is actually GMT+11.

    I had a situation recently where I was "in GMT+10", but scheduling a message after the rollover to DST, and I wasn't clear when the message would actually be delivered.

    Can the wording / communication on the user interface be improved, to clarify when the message will actually be sent? (hopefully this would be simple).

    Ideally the system would become more DST aware, so that if you schedule a meeting… more

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15. PROBLEME MAILJET HS CE SOIR

    Bonsoir
    bizarrement la date de mise à jour de mes listes qui ne téléchargent aucun contact affiche 01/01/1970

    J'ai tenté de renvoyer une campagne : elle est mise en attente.

    Mon salon est ce week-end, je devais envoyer ce soir un J-2

    Que se passe-t-il ?

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16. Update für WordPress - Update for WordPress

    Unterstützung für die aktuelle WordPress Version: 5.8.1 wäre super, dann könnte ich auch zu Mailjet wechseln...
    Gefällt mir eigentlich ganz gut.

    Support for the current WordPress version: 5.8.1 would be great, then I could also switch to Mailjet....
    I actually like it quite well.

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17. Profile Picture

    i want to Remove profile picture so how can its possible

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18. couple of problems

    hello there,
    first off all thank you for the quick support solutions. second is I have some issues with mallet let me adresi them to you.
    1.i want to set my campaign language to Turkish because unsubscribe page is all English my subscribers won't be able to understand the page.
    2. confirmation mail; when my new audience came to my site they asked to confirm their permission again via mail it is too confusing for my audience it would have been nice touch to select it as an option
    thank you for your time have a great day

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19. ergonomie propriétés

    Conserver les entêtes visibles lorsque l'on scoll down une liste

    Keep headers visible when scrolling down a list

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20. Gespeicherte Abschnitte duplizieren sollte auch den Inhalt duplizieren - Duplicate saved sections should also duplicate the content

    Wenn man einen gespeicherten Abschnitt dupliziert, wird der Inhalt nicht dupliziert. Man beginnt dann wieder bei 0. Es wäre viel besser, wenn der duplizierte Inhalt im Duplikat dann auch vorhanden wäre.

    When you duplicate a saved section, the content is not duplicated. It would be much better if the duplicated content was also present in the duplicate.

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