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  1. Need the ability to rate limit the number of emails sent in an hours time, if a list/campaign is 12,000 contacts have a function that says deliver 5,000 emails per hour until finished. This will also help with keeping from being rate limited by recipient systems like Microsoft and Google and being put into a queue to retry or soft bounced.

    15 votes

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  2. Hi,
    Kindly make the Unsubscribe button such that it adds the user to the Exclusion List. Currently, it is only unsubscribing the user from the contact list used in that particular campaign. Contact lists are refreshed every month. Due to the issue of the user not being unsubscribed for all future emails, the GDPR rules are not being followed. This is a very pressing issue as Mailjet claims to be GDPR compliant and this poses an issue for its clients as well. Kindly do look into this at your earliest.
    Regards
    Arshia

    6 votes

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    1 comment  ·  Automation  ·  Admin →
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  3. 1 vote

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    0 comments  ·  Support  ·  Admin →
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  4. A segment condition based on whether a contact is or isn't in a given contact list.

    1 vote

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  5. The system currently supports "versions" (for A/B testing) in the editor. I was surprised that I was not able to use this infrastructure to send different versions to different segments.

    Example 1:
    Send Version A to [Business Customers Segment]
    Send Version B [Everyone Else]

    Example 2:
    Send Version A to [Customers Segment]
    Send Version B to [Everyone Else]

    Example 3:
    Send Version A to [Customers Segment]
    Send Version B to [Opened in the Last 30 Days Segment]
    Send Version C to [Everyone Else]

    Note: In the functionality described above I assume that is someone matches multiple segments then the first…

    1 vote

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  6. Bitte im Template Editor 5 Spalten implementieren. Wir brauchen dies dringend um eine ordentliche Navigation in unserem Newsletter zu schaffen.

    ENGLISH
    5 columns in editor
    Please implement 5 columns in the template editor. We need this urgently to create a proper navigation in our newsletter.

    1 vote

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  7. 1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  8. Possibilité de personnaliser la couleur d'une liste à puces.

    ENGLISH
    Possibility to customize the color of a bulleted list.

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  9. From and EnvelopeFrom 2nd level mail domains are different.

    This should be corrected as it means a deduction of 0.249 points in the spam rating of the email.

    5 votes

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  10. I'm unable to easily rearrange emails in a workflow. New emails can only be added at the END of the sequence. But if I want to add one at the beginning, or in the middle, I can't simply drag and drop it to rearrange the emails in the sequence. I have to edit EVERY SINGLE EMAIL in the sequence. This is highly inconvenient.
    Please see this video explanation of my question: https://www.loom.com/share/f5333cdd7bf2440d86800b0e36b245fe

    2 votes

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    0 comments  ·  Automation  ·  Admin →
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  11. Pour exploiter les rapports que l'on télécharge en .csv depuis l'onglet stats, nous devons les convertir en .xls.
    Or, certains dépassent le nombre de lignes maximum d'Excel (1 048 576 lignes), et nous ne pouvons pas accéder à l'ensemble des datas. Serait-il possible de scinder le fichier .csv en plusieurs fichiers de 1 048 576 lignes maximum, ou nous laisser la possibilité de faire plusieurs téléchargements qui nous permettraient d'exploiter l'ensemble des datas?

    ENGLISH
    To use the reports that we download in .csv from the stats tab, we have to convert them into .xls.
    However, some of them exceed the…

    1 vote

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    0 comments  ·  stats  ·  Admin →
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  12. For whatever reason, the Account time zones has no GMT +2 times for Europe. There are several EET countries: Bulgaria, Cyprus, Estonia, Finland, Greece, Latvia, Moldova, Ukraine, Romania and Lithuania.

    Feels very weird to be sending messages from Helsinki, Finland, and selecting the current time zone of Beirut, Gaza, Cairo, Jerusalem, Syria or Harare.

    Typically time zones come in a standard list, which lists Helsinki-- but the one now in use is some non-standard list. There might be some other anomalies as well, so might be worth just using some other standard list.

    1 vote

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  13. De pouvoir déplacer un contact d'une liste à l'autre sans être obligé de supprimer le contact et le re créer dans l'autre liste

    ENGLISH
    Moving a contact
    To be able to move a contact from one list to another without having to delete the contact and create it again in the other list

    1 vote

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  14. Why can't I see the actual email that was sent?

    10 votes

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    2 comments  ·  Email API  ·  Admin →
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  15. Make MailJet accessible

    The current MailJet website is not usable by blind clients using screen reading software (such as JAWS, NVDA, or Apple VoiceOver) to navigate and interact with websites. My suggestion is that MailJet developers enhance this website to adhere to WCAG guidelines, a global accessibility standard for web development. Companies that do not provide accessible UIs risk legal action under the ADA (Netflix was one recent example). I’m a blind fiction writer, and without this enhancement, MailJet is completely unusable. You have already lost me as a customer. Don’t lose more. Fix this issue soon.

    2 votes

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    2 comments  ·  UX  ·  Admin →
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  16. When including larger amounts of text (like API/SMTP calls, logs, explanations, etc), having such a small visible text area can make it difficult to make sure that all info is included.

    1 vote

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    0 comments  ·  Support  ·  Admin →
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  17. Ability to request an Increase of shared user limitation from 999 to x number.
    User case: A user can have more than 999 accesses across several Master accounts.

    1 vote

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  18. All mail sent via Mailjet currently includes a List-Unsubscribe header that has email clients such as Apple Mail show an unsubscribe button even for mail that is just sent to one recipient and not at all from any kind of mailing list.
    This is causing problems when people click to unsubscribe from system emails that they really don’t want to opt out from.
    Instead, please make it possible to set the equally compliant List-Help header described in 2.17 of https://certified-senders.org/wp-content/uploads/2017/07/CSA_Admission_Criteria.pdf. This just links to a web page that describes why the user received the email.

    1 vote

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  19. Avec l'API, le path 'https://api.mailjet.com/v3/REST/message' permet de récupérer des informations sur les messages envoyés.
    Nous pouvons récupérer notamment, l'attribut "SenderID" qui donne l'identifiant d'un expéditeur validé. Nous avons validé le nom de domaine @mondomaine.com (par exemple) donc on sait que SenderID correspondant à @domaine.com cependant j'aimerai savoir qui est l'expéditeur exact (toto@domaine.com, titi@domaine.com, ...).
    L'information doit bien être stockée quelque part puisque quand on fait un export CSV à partir de Mailjet cette information est bien disponible.

    ENGLISH
    With the API, the path 'https://api.mailjet.com/v3/REST/message' allows us to retrieve information about the messages sent.…

    2 votes

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    0 comments  ·  Email API  ·  Admin →
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  20. Our team fundamentally needs the ability to A/B test automations. Otherwise, we can't use Mailjet for our use case here.

    4 votes

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    0 comments  ·  Automation  ·  Admin →
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