760 results found

1. Can-Spam-Act

   CAN-SPAM, a direct response of the growing number of complaints over spam e-mails,[7] defines a "commercial electronic mail message" as "any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service (including content on an Internet website operated for a commercial purpose)." It exempts "transactional or relationship messages." The FTC issued final rules[8] (16 CFR 316) clarifying the phrase "primary purpose" on December 16, 2004. Previous state laws had used bulk (a number threshold), content (commercial), or unsolicited to define spam. The explicit restriction of the law to commercial e-mails is widely considered by those in the industry[9][10] to essentially exempt purely political and religious e-mail from its specific requirements. Such non-commercial messages also have stronger First Amendment protection, as shown in Jaynes v. Commonwealth.[11]

   Congress determined that the US government was showing an increased interest in the regulation of commercial electronic mail nationally, that those who send commercial e-mails should not mislead recipients over the source or content of them, and that all recipients of such emails have a right to decline them.[7] However, CAN-SPAM does not ban spam emailing outright, but imposes laws on using deceptive marketing methods through headings that are "materially false or misleading". In addition there are conditions that email marketers must meet in terms of their format, their content, and labeling.[7] The three basic types of compliance defined in the CAN-SPAM Act—unsubscribe, content, and sending behavior — are as follows:

   Unsubscribe compliance
   A visible and operable unsubscribe mechanism is present in all emails.
   Consumer opt-out requests are honored within 10 business days.[12]
   Opt-out lists also known as suppression lists are used only for compliance purposes.
   Content compliance
   Accurate "From" lines[13]
   Relevant subject lines (relative to offer in body content and not deceptive)[13]
   A legitimate physical address of the publisher or advertiser is present. PO Box addresses are acceptable in compliance with 16 CFR 316.2 and if the email is sent by a third party, the legitimate physical address of the entity, whose products or services are promoted through the email should be visible.
   A label is present if the content is adult.
   Sending behavior compliance
   A message cannot be sent without an unsubscribe option.
   A message cannot contain a false header
   A message should contain at least one sentence.[14]
   A message cannot be null.[14]
   Unsubscribe option should be below the message.[15]
   There are no restrictions against a company emailing its existing customers or anyone who has inquired about its products or services, even if these individuals have not given permission, as these messages are classified as "relationship" messages under CAN-SPAM.[16] But when sending unsolicited commercial emails, it must be stated that the email is an advertisement or a marketing solicitation. Note that recipients who have signed up to receive commercial messages from you are exempt from this rule.

   If a user opts out, a sender has ten days to cease sending and can use that email address only for compliance purposes. The legislation also prohibits the sale or other transfer of an e-mail address after an opt-out request. The law also requires that the unsubscribe mechanism must be able to process opt-out requests for at least 30 days after the transmission of the original message.[17]

   My interpretation of the CAN_SPAM ACT, correct me if I'm wrong, states that it is permissible to send unsolicitated messages as long as you are in compliance as referenced above. IF they can opt-out, I send only legal material,and nothing I send is misleading, I should be able to send bulk emails. I don't understand why your policies are so restrictive, but under the circumstances, I can, and will, only use your service when and if I get a list of opted in subscribers by some other means. Also, before having someone go through all of the trouble to create an email that is just about to be sent out THEN producing the, "I CERTIFY" Pledge, could have saved at least an hour of my time had I known that beforehand.

   Dom Izzo

   CAN-SPAM, a direct response of the growing number of complaints over spam e-mails,[7] defines a "commercial electronic mail message" as "any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service (including content on an Internet website operated for a commercial purpose)." It exempts "transactional or relationship messages." The FTC issued final rules[8] (16 CFR 316) clarifying the phrase "primary purpose" on December 16, 2004. Previous state laws had used bulk (a number threshold), content (commercial), or unsolicited to define spam. The explicit restriction of the law to commercial e-mails… more

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2. Transparency for Page Background

   On our website we use the same form on different pages with different backgrounds. That's why we need transparency as an option for Settings -> Page Layout & Background.

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3. Notes de campagne

   Bonjour, ce serait bien d'avoir un champ "Notes" pour chaque campagne, où l'on pourrait noter et modifier des infos. Merci.

   Campaign notes
   Hello, it would be nice to have a "Notes" field for each campaign, where we could note and modify information. Thank you.

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4. Suppr campagnes envoyées

   Il semble impossible de supprimer des campagnes archivées mais envoyées, je trouve ça étonnant et dommage, nous sommes bien placés pour savoir quelles campagnes nous souhaitons conserver ou non. Merci d'étudier la possibilité de supprimer toutes les campagnes que l'on souhaite.
   Cordialement,

   Delete sent campaigns
   It seems impossible to delete archived but sent campaigns, I find this surprising and a pity, we are well placed to know which campaigns we want to keep or not. Please study the possibility of deleting all the campaigns that we want.

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5. Conformité des couleurs de textes et fonds

   Widget inscription : pouvoir changer la couleur du texte du message de réussit et d'erreur. Si la boîte d'inscription est sur un fond foncé le message est illisible ! (cf. capture)

   Text and background color compliance
   Registration widget: be able to change the text color of the success and error message. If the registration box is on a dark background the message is unreadable! (see screenshot)

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6. Auto chatbot

   Remove the "Need some help" widget from every screen. It's redundant. Every time I open a new page it opens again - it should either be in the top toolbar or somewhere outside of the general production area.

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7. Kontaktattribute in Bestätigungs-Mail nutzen können

   Via Mailjet Formular abgefragte Kontakteigenschaften, wie z.B. der angegebene Name, sollten in der Confirmation-Mail auch bereits als Platzhalter zur Verfügung stehen, um den Nutzer korrekt anzusprechen oder seine Anmeldedaten (welcher Newsletter z.b.) nochmal zur Bestätigung auflisten zu können.

   Be able to use contact attributes in confirmation mail
   Contact attributes requested via the Mailjet form, such as the name entered, should also be available in the confirmation e-mail as placeholders in order to address the user correctly or to be able to list his registration data (e.g. which newsletter) again for confirmation.

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8. form button missing cursor pointer

   Los botones de los formularios no tienen la propiedad css de cursor pointer...

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9. iframe Form customization

   Faltaría más personalización para los formularios que se pueden implementar en webs con el iframe. Que sea posible usar css sobre los inputs generados automáticamente o al menos poder usar css sobre ellos.

   ENGLISH
   More customization would be needed for the forms that can be implemented in webs with the iframe. It should be possible to use css on the automatically generated inputs or at least be able to use css on them.

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10. Remove or Delete contacts from a list based on a segment.

    This would make cleaning lists easier, e.g. creating a segment of contacts based on chosen parameters, and being able to remove/delete them from the list directly from the segment options.

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11. Ticket

    Your ticketing System very poor. Please improvement it. I was waiting so much time but no revert on the issue

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12. Trigger and modal bugs

    Hi,
    I encountered multiple bugs using the new subscription form builder.
    1 - the trigger button doesnt scroll to the top of the page. So the user click the button on bottom of a very long page but the form appears on top where the user cant see it.
    2 - the form modal is not fixed and the user can scroll under it
    3 - when I close the modal and reopen it via the trigger, the form in the modal is broken (displayed inline instead of block?)
    There are workarounds for 1 and 2 but 3 seems blocking because the modal is in an iframe...

    Thanks for your help

    Hi,
    I encountered multiple bugs using the new subscription form builder.
    1 - the trigger button doesnt scroll to the top of the page. So the user click the button on bottom of a very long page but the form appears on top where the user cant see it.
    2 - the form modal is not fixed and the user can scroll under it
    3 - when I close the modal and reopen it via the trigger, the form in the modal is broken (displayed inline instead of block?)
    There are workarounds for 1 and 2 but 3 seems blocking… more

    5 votes

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13. Contact List Overview Active Link

    Contact list overview section on top of lists should be linkable. It would save so much time just clicking on it and going to that/those contact(s).

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    3 votes

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14. Extension Mailjet WordPress

    Je lis depuis la dernière mise à jour de l'extension Mailjet WordPress la phrase suivante :
    "Le widget d'inscription de Mailjet tire bientôt sa révérence, mais une nouvelle méthode d'intégration des formulaires est disponible. Découvrez-le !"
    Est-ce que cela signifie que vous ne conservez pas possibilité d'insérer un formulaire natif pour le CMS le plus populaire au monde ?
    Vous dites "mais une nouvelle méthode d'intégration des formulaires est disponible. Découvrez-le !" => mais il n'y a pas de lien...
    J'espère que vous ne parlez pas du nouveau générateur de formulaire qui obligerait à mettre une iframe lourde et pas pratique du tout !
    Je suggère donc que vous continuiez à proposer un formulaire directement dans l'extension WordPress.
    Cordialement.

    Mailjet WordPress extension
    I'm reading from the latest update of the Mailjet WordPress extension the following sentence:
    "Mailjet's signup widget is bowing out soon, but a new way to integrate forms is available. Check it out!"
    Does this mean you don't retain the ability to insert a native form for the world's most popular CMS?
    You say "but a new method of form integration is available. Discover it!" => but there is no link...
    I hope you're not talking about the new form builder that would force to put a heavy and not at all practical iframe!
    So I suggest that you continue to offer a form directly in the WordPress extension.
    Sincerely.

    Je lis depuis la dernière mise à jour de l'extension Mailjet WordPress la phrase suivante :
    "Le widget d'inscription de Mailjet tire bientôt sa révérence, mais une nouvelle méthode d'intégration des formulaires est disponible. Découvrez-le !"
    Est-ce que cela signifie que vous ne conservez pas possibilité d'insérer un formulaire natif pour le CMS le plus populaire au monde ?
    Vous dites "mais une nouvelle méthode d'intégration des formulaires est disponible. Découvrez-le !" => mais il n'y a pas de lien...
    J'espère que vous ne parlez pas du nouveau générateur de formulaire qui obligerait à mettre une iframe lourde et pas… more

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15. Support for Finnish language

    In the new Form Builder it does not seem to be possible to edit the text that is displayed after the user has submitted his subscription. A generic text is displayed in the selected language. At the moment Finnish is not supported which is very inconvenient. Can you fix this?

    4 votes

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16. Duplikate in Kontaktlisten erlauben / Allow addition of duplicates to contact lists

    Wir benötigen die Möglichkeit, Kontaktlisten anzulegen, in denen auch E-Mail-Duplikate erlaubt sind, wenn diese sich in anderen Variablen (Namen) unterscheiden. Oft registrieren sich mehrere Personen über dieselbe E-Mail-Adresse (Ehepaare z.B.), fallen dann aber aus den Kontaktlisten, weil sie dieselbe Mailadresse nutzen. Wir bitten um schnellstmöliche Einrichtung dieser Funktion.

    ---

    In English:
    Wie would like to have the option to create contact lists including e-mail duplicates, when they differ in other variables such as names. Often people register under the same e-mail address (such as married couples) and one of the contacts is excluded from the list due to them using the same mail address. We kindly ask that you add that option as soon as possible.

    Wir benötigen die Möglichkeit, Kontaktlisten anzulegen, in denen auch E-Mail-Duplikate erlaubt sind, wenn diese sich in anderen Variablen (Namen) unterscheiden. Oft registrieren sich mehrere Personen über dieselbe E-Mail-Adresse (Ehepaare z.B.), fallen dann aber aus den Kontaktlisten, weil sie dieselbe Mailadresse nutzen. Wir bitten um schnellstmöliche Einrichtung dieser Funktion.

    ---

    In English:
    Wie would like to have the option to create contact lists including e-mail duplicates, when they differ in other variables such as names. Often people register under the same e-mail address (such as married couples) and one of the contacts is excluded from the list due to them using the… more

    2 votes

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17. Group Emails with tags

    We send different types of emails (i.e. Motoring, Home, Garden etc). To help with engagement we would like to be able to create a segment by the Clicks/Opens of a previous type of email within the last x days. Currently you can do this at a campaign level but if you could tag emails and then use the tags to create the segments this would improve the process greatly.

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18. Modification du mail "une adresse d'expédition..."

    Pourriez-vous modifier le contenu du mail "une adresse d'expédition non validée a été utilisée sur votre compte" et y ajouter le nom du sous-compte concerné (en plus de la clé api principale)?

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    0 comments  ·  Email API  ·  Delete…  ·  Admin →
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19. add images to paragraph

    Ability to add images to text content would be useful for a multi-day event. Otherwise image box, text box, image box, text box.

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    0 comments  ·  Email Editor  ·  Delete…  ·  Admin →
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20. Keine Responsivität im Formeditor neu bei mehreren Spalten

    Der neue Formeditor gibt die Formulare in der Vorschau nicht responsive aus, wenn 3- oder 4 Spalten mit je einem Feld verwendet werden, die im Desktip nebeneinander und auf Mobil untereinander angezeigten werden sollen. Auch nicht, wenn die entsprechenden Einstellungen gemacht werden.
    Container mit Klasse .pas-section enthält das display:flex, welches wohl für die Spalten .pas-group vorgesehen ist. Dazwischen ist aber ein pas-group, welches kein display:flex hat.
    Hinzufügen dieses verbesser die Desktop-Ansicht. Für die Handyansicht reicht das nicht.

    ---

    The new form editor does not display responsive forms in preview when using 3 or 4 columns with one field each, which should be displayed side by side in the desktip and below each other on mobile. Not even if the appropriate settings are made.
    Container with class .pas-section contains the display:flex, which is probably intended for the columns .pas-group. But between them is a pas-group, which has no display:flex.
    Adding this improves the desktop view. For mobile view it is not enough.

    Please ask for a workaround.

    Thanks a lot!

    Translated with www.DeepL.com/Translator (free version)
    Bitte um Abhilfe.

    Vielen Dank!

    Der neue Formeditor gibt die Formulare in der Vorschau nicht responsive aus, wenn 3- oder 4 Spalten mit je einem Feld verwendet werden, die im Desktip nebeneinander und auf Mobil untereinander angezeigten werden sollen. Auch nicht, wenn die entsprechenden Einstellungen gemacht werden.
    Container mit Klasse .pas-section enthält das display:flex, welches wohl für die Spalten .pas-group vorgesehen ist. Dazwischen ist aber ein pas-group, welches kein display:flex hat.
    Hinzufügen dieses verbesser die Desktop-Ansicht. Für die Handyansicht reicht das nicht.

    ---

    The new form editor does not display responsive forms in preview when using 3 or 4 columns with one field each, which should… more

    2 votes

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